Conference article

Generation of Concepts for Product-Service System

Kwang-Jae Kim
Division of Mechanical and Industrial Engineering, Pohang University of Science and Technology

Chie-Hyeon Lim
Division of Mechanical and Industrial Engineering, Pohang University of Science and Technology

Jin Lee
Division of Mechanical and Industrial Engineering, Pohang University of Science and Technology

Dong-Hee Lee
Division of Mechanical and Industrial Engineering, Pohang University of Science and Technology

Yoo S. Hong
Division of Industrial Engineering, Seoul National University, Seoul, Republic of Korea

Kwang-Tae Park
Business School, Korea University, Republic of Korea

Download article

Published in: Proceedings of the 2nd CIRP IPS2 Conference 2010; 14-15 April; Linköping; Sweden

Linköping Electronic Conference Proceedings 77:26, p. 203-209

Show more +

Published: 2012-10-11

ISBN: 978-91-7393-381-0

ISSN: 1650-3686 (print), 1650-3740 (online)

Abstract

Product-service system (PSS) provides a strategic alternative to product-oriented economic growth and severe price competition in the global market. The objective of this research is to develop a systematic methodology to generate concepts for new PSSs; called a PSS concept generation support system. The models and strategies of more than ninety existing PSS cases are analyzed; and the insights extracted from the analysis are used to facilitate the concept generation process. The generated PSS concepts; after some screening and elaboration; can evolve to new business models for PSS.

Keywords

Product-service system; PSS Concept; PSS Development; PSS Model

References

[1] Tukker; A. and Tischner; U.; 2008; Product-services as a research field: past; present and future. Reflection from a decade of research; Journal of Cleaner Production; vol. 14; 1152-1156.

[2] Mont; O.; 2000; Product Service-Systems. Final report; IIIEE; Lund University.

[3] T S Baines et al.; 2007; State-of-the-art in productservice systems; Part B: Journal of Engineering Manufacture; vol. 221; 1543-1552.

[4] Kang; M. J.; Wimmer; R.; 2008; Product service systems as systemic cures for obese consumption and production; Journal of Cleaner Production; vol. 16; 1146-1152.

[5] Tukker; A.; 2004; Eight types of Product ServiceSystem: Eight Ways to Sustainability Experiences from SUSPRONET; Business Strategy and the Environment Bus. Strat. Env.; 13; 246-260; 2004.

[6] Ulrich; K. and Eppinger; S.; 2007; Product Design and Development (4th ed.); McGraw-Hill.

[7] Hideki Kobayashi; 2005; Strategic evolution of ecoproducts: a product life cycle planning methodology; Research in Engineering Design; vol. 16; pp 1-16.

[8] Ulrich Nissen; 1995; A methodology for the development of cleaner products: The ideal-ecoproduct approach; Journal of Cleaner Production; vol. 13; No. 1-2; 83-87.

[9] Sundin; E. and Bras; B.; 2005 Making functional sales environmentally and economicly beneficial through product remanufacturing; Journal of Cleaner Production; Vol. 13; 913-925.

[10] Yang; C. J. and Chen; J. L.; 2009; An Eco- Innovation Method for Product Design based on TRIZ and Case-Based Reasoning; 16th CIRP international conference on life cycle engineering 65-70.

[11] Kim; H. J.; 2004; Creativity of thinking TRIZ (in Korean); Jihye.

[12] Susan Meyer Goldstein; Robert Johnston; JoAnn Duffy; Jay Rao; 2002; The service concept: the missing link in service design research?; Journal of Operations Management; vol. 20; 121-134.

[13] Scheuing; E. and Johnson; E.; 1989; A proposed model for new service development; Journal of Service Marketing; Vol. 3; 25-34.

[14] Fisher; C. and Schutta; J.; 2003; Developing New Services; ASQ Quality Press.

[15] Sakao; T. and Shimomura; Y.; 2007; Service Engineering: a novel engineering discipline for producers to increase value combining service and product; Journal of Cleaner Production; Vol. 15; 590- 604.

[16] Kah-Hin Chai; Jun Zhang; Kay-Chuan Tan; 2005; A TRIZ-based Method for New Service Design; Journal of Service Research; Volume 8; 48-66.

[17] Kwang-Jae Kim; Dae-Kee Min; Jin-Bum Yook; Jeong-Seok Park; Jee-Hyung Lee; Jae-Kyung Choi; Kyung-Seok Ryu; 2006; Development of Customer- Centered Convergence Service Concepts: A Systematic Framework and a Case Study in Telecommunications Industry (in Korean); IE Interfaces; Vol. 19; No.2; 140-152.

[18] Fitzsimmons; J. A.; Fitzsimmons; M. J.; 2008; Service Management; McGraw-Hill.

[19] Halen; C.; Vezzoli; C.; Wimmer; R.; 2005; MEPSS Innovation; Van Gorcum.

[20] Chen; J.C. and Huang; C.-P.; 2009; A TRIZ Based Eco-Innovation Method for PSS; 16th CIRP international conference on life cycle engineering; 177-182.

[21] www.panasonic.com

[22] www.greenstar.com

[23] http://corporateportal.ppg.com/ppg/

[24] Lindahl; M. and O ¨ lundh; G.; 2001; The meaning of functional sales; Life Cycle Engineering: Challenges and Opportunities: 8th International Seminar on Life Cycle Engineering; Varna.

[25] Tischner; U.; Verkuijl; M. and Tukker; A.; 2002; First Draft PSS Review; SusProNet Report; draft 15 December; available from Econcept; Cologne; Germany; TNO-STB; Delft; or available at: www.suspronet.org

Citations in Crossref