Conference article

Analyzing structures of PSS types for modular design

Tatsunori Hara
Dept. Of Precision Engineering, The University of Tokyo, Japan

Tamio Arai
Dept. of Precision Engineering, The University of Tokyo, Japan

Download article

Published in: Proceedings of the 2nd CIRP IPS2 Conference 2010; 14-15 April; Linköping; Sweden

Linköping Electronic Conference Proceedings 77:24, p. 189-194

Show more +

Published: 2012-10-11

ISBN: 978-91-7393-381-0

ISSN: 1650-3686 (print), 1650-3740 (online)

Abstract

Most market entities around us are shifting to complex combination of products and services; particularly in advanced countries. In PSS (Product/Service-System) research; modular representation has not been studied in detail; although we could understand the basic concept of a PSS because of extensive literature. In this paper; we model and analyze eight well-known types of PSSs from three viewpoints: the state of receivers; functions; and attributes of entities. As a result; the following are described along with the corresponding models: characteristics of each type; transitions from typical product sales; and differences among types. This result will contribute to configuring modules of product-service combination toward a design of new PSS.

Keywords

Classification of PSS; Service Engineering; Function and attribute; computer-aided design

References

[1] Tukker A.; 2004; Eight types of product-serviceSystem: Eight ways to sustainability? Experiences from SusProNet. Business Strategy and the Environment; 13: 246–260.

[2] Williams A.; 2007; Product service systems in the automobile industry: contribution to system innovation? Journal of Cleaner Production; 15(11– 12): 1093–1103.

[3] Tukker A. and Tischner U.; 2006; Product-services as a research field: past; present and future. Reflections from a decade of research. Journal of Cleaner Production; 14(17): 1552–1556.

[4] Lindahl M. and Ölundh G.; 2001; The meaning of functional sales. Life cycle engineering: Challenges and Opportunities; in 8th International Seminar on Life Cycle Engineering; CIRP: Varna; Bulgaria.

[5] Alonso-Rasgado T.; Thompson G.; and Elfstrom B.O.; 2004; The design of functional (total care) products. Journal of Engineering Design; 15(6): 515– 540.

[6] Tischner U.; Verkuijl M.; and Tukker A.; 2002; First Draft PSS Review. SusProNet report.

[7] Sakao T.; Sandstr; m G.; lundh; and Matzen D.;2009; Framing research for service orientation ofmanufacturers through PSS approaches. Journal of Manufacturing Technology Management; 20: 754– 778.

[8] Arai T. and Shimomura Y.; 2004; Proposal of service CAD system - A tool for service engineering. CIRP Annals-Manufacturing Technology; 53(1): 397–400.

[9] Sakao T. and Shimomura Y.; 2007; Service Engineering: a novel engineering discipline for producers to increase value combining service and product. Journal of Cleaner Production; 15(6): 590– 604.

[10] Hara T.; Arai T.; and Shimomura Y.; 2009; A CAD system for service innovation: integrated representation of function; service activity; and product behaviour. Journal of Engineering Design; 20(4): 367–388.

[11] Yoshikawa H.; 1981; General design theory and a CAD system; in Man-Machine Communication in CAD/CAM; T. Sata and E. Warman; Editors; North- Holland Publishing Company: Amsterdam. 35–38.

[12] Rizzo A.; Pasquini A.; Di Nucci P.; and Bagnara S.; 2000; SHELFS: Managing critical issues through experience feedback. Human Factors and Ergonomics in Manufacturing; 10(1): 83–98.

[13] Kimita K.; Shimomura Y.; and Arai T.; 2009; Evaluation of customer satisfaction for PSS design. Journal of Manufacturing Technology Management; 20: 654–673.

[14] Kano N.; Seraku N.; Takahashi F.; and Tsuji S.; 1984; Attractive quality and must-be quality. Quality; 14(2): 39–48.

[15] Kahneman D. and Tversky A.; 1979; Prospect Theory: An analysis of decision under risk. Econometrica; 47: 269–291.

[16] Li-hsing Shih and Shing-shuen Lu; Strategy Selection for Product Service Systems Using Case Based Reasoning; Proc. of the 6th International Symposium on Environmentally Conscious Design and Inverse Manufacturing (EcoDesign2009); 2009.

Citations in Crossref