LiU Electronic Press

This integrated offering and its way of development provides opportunities for companies and their customers to design more innovative solutions. IPS² has potential for better environmental performance, as well. On the other hand, this has a great impact on such companies. Delivering IPS² is not an easy task, and may force companies to change organizational structures and their mindsets.

The CIRP IPS² Conference is organized by the CIRP IPS² Working Group. This 2nd CIRP IPS² Conference has 69 technical papers in the proceedings from 14 countries. This shows the interests of the topic within CIRP and the outside research community at large. The conference has 12 technical sessions, 2 keynote speeches and 2 industry study visits. Over 100 participants are expected to attend the conference. This IPS² conference will focus on research and practice into marketing, design, development, manufacturing, delivery, use, maintenance, and end-of-life of IPS². The topics to be addressed include manufacturing methods, development methods, service quality, information communication technologies, service networks, business models, and environmental performance.

Reflecting the high degree of participants’ sharing backgrounds and disciplines, we will make a challenge on the way of organizing sessions in this conference. Unlike the tradition of CIRP conferences, presentations will be short with 10 minutes while long discussion across different presentations will be facilitated by session chairpersons with some 30 minutes after all the presentations in each session. We understand this has pros and cons, but in this particular case we believe this is, at least, a good attempt and hope this to produce more fruitful results.

We would like to take this opportunity to thank all the authors for their high-quality research papers, skilled session chairpersons, companies offering industry visits, the international scientific committee members for their support in reviewing the papers and the local organising committee for their efforts in preparing this conference. We would also like to thank our sponsors; VINNOVA (The Swedish Governmental Agency for Innovation Systems), our gold sponsor Linköping municipality and our silver sponsors Servicestaden AB, Polyplank AB, SIG PM, Blekinge Institute of Technology, Department of Management and Engineering at Linköping University and The Faste Laboratory at Luleå University of Technology for their support for the conference.

Conference chairpersons,
Tomohiko Sakao (Linköping University)
Tobias Larsson (Luleå University of Technology)

Contents

Keynote

077:001
S.K. Moon, T.W. Simpson, LiYing Cui, S.R.T. Kumara
A Service based Platform Design Method for Customized Products
[Abstract and Fulltext]

Session 1A: Customers and Users

077:002
J. Dzaack, B. Höge, M. Rötting
User-Centric and Contextual Interaction in IPS²
[Abstract and Fulltext]

077:003
C. Mannweiler, M. Siener, J.C. Aurich
Lifecycle Cost oriented Evaluation and Selection of Product-Service System Variants
[Abstract and Fulltext]

077:004
Mario Rese, Wolf Strotmann, Judith Gesing, Markus Karger
How to educate customers about industrial product service systems – the role of providing information
[Abstract and Fulltext]

077:005
Henrik Printz Moe, Casper Boks
Product Service Systems and the Base of the Pyramid: A Telecommunications Perspective
[Abstract and Fulltext]

077:006
A. K. Dill, C. Schendel
Implications of new institutional economy theory for PSS design
[Abstract and Fulltext]

077:007
Patrik Thollander, Jenny Palm, Tomohiko Sako
Energy services in industry – an interdisciplinary approach with engineering and social science aspects
[Abstract and Fulltext]

Session 1B: Sustainability

077:008
D.C.A. Pigosso, S.R. Sousa, A. Guelere Filho, A. R. Ometto, H. Rozenfeld
Is the Industrial Product-Service System really sustainable?
[Abstract and Fulltext]

077:009
M. Schröter, C. Gandenberger, S. Biege, D. Buschak
Assessment of the Sustainability Effects of Product-Service Systems
[Abstract and Fulltext]

077:010
Trang Hoang, Alan Lelah, Fabrice Mathieux, Daniel Brissaud, Vincent Gimeno
Environmental Evaluation of Machine-to-Machine Services: the case of Glass Waste Collection
[Abstract and Fulltext]

077:011
A.W. Thompson, H. Ny, P. Lindah, G. Broman, M. Severinsson
Benefits of a Product Service System Approach for Long-life Products: The Case of Light Tubes
[Abstract and Fulltext]

077:012
Erik Sundin, M. Lindahl, H. Larsson
Environmental and Economic Benefits of Industrial Product/Service Systems
[Abstract and Fulltext]

077:013
Alan Lelah, Fabrice Mathieux, Daniel Brissaud, Vincent Gimeno
SensCity: a new project opening the way for sustainable services in the city based on a mutualised M2M infrastructure
[Abstract and Fulltext]

Session 2A: Requirements

077:014
Patrick Müller, Felix Schulz, Rainer Stark
Guideline to elicit requirements on industrial product-service systems
[Abstract and Fulltext]

077:015
F. Akasaka, S. Hosono, K. Kimita, M. Nakajima, Y. Shimomura
Requirement Analysis for Strategic Improvement of a B2B Service
[Abstract and Fulltext]

077:016
C. Durugbo, W. Hutabarat, A. Tiwari, J.R. Alcock
SysML for the Analysis of Product-Service Systems Requirements
[Abstract and Fulltext]

077:017
S. Hosono, T. Hara, Y. Shimomura, T. Ara
Prioritizing Service Functions with Non-Functional Requirements
[Abstract and Fulltext]

077:018
S. Kundu, A. McKay, P.G. Dawson
Understanding Information Requirements in Product-service Systems Design
[Abstract and Fulltext]

Session 2B: Planning

077:019
M. Steven, A. Richter
Hierarchical Planning for Industrial Product Service Systems
[Abstract and Fulltext]

077:020
C. Hepperle, R. Orawsk, B.D. Nolte, M. Mörtl, U. Lindemann
An integrated lifecycle model of product-service-systems
[Abstract and Fulltext]

077:021
S. Kondoh, N. Mishima
TPI-based Idea Generation Method for Eco-business Planning
[Abstract and Fulltext]

077:022
Li-Hsing Shih, Tse-Yuen Chou
Concern of Uncertainty and Willingness to Pay for Adopting PSS: Example of Solar Power System Leasing
[Abstract and Fulltext]

Session 3A: Design Issues

077:023
M. Steven, T. Soth
Development accompanying calculation - How to calculate IPS² costs during the early development phase?
[Abstract and Fulltext]

077:024
Tatsunori Hara, Tamio Arai
Analyzing structures of PSS types for modular design
[Abstract and Fulltext]

077:025
Stefan Holmlid
Service Design and Product-Service Systems
[Abstract and Fulltext]

077:026
Kwang-Jae Kim, Chie-Hyeon Lim, Jin Lee, Dong-Hee Lee, Yoo S. Hong, Kwang-Tae Park
Generation of Concepts for Product-Service System
[Abstract and Fulltext]

077:027
T. Alix
PSS design based on project management concepts
[Abstract and Fulltext]

077:028
Patrick Müller, Tomohiko Sakao
Towards Consolidation on Product-Service Systems Design
[Abstract and Fulltext]

Session 3B: Business Model

077:029
Christian Kowalkowski
What Does a Service-Dominant Logic Really Mean for Manufacturing Firms?
[Abstract and Fulltext]

077:030
E. Uhlmann, C. Stelzer
Identification of the IPS² business model in the early stage of creation
[Abstract and Fulltext]

077:031
T. Sadek, M. Steven
Design of PSS Revenue Models
[Abstract and Fulltext]

077:032
G. Lay, S. Biege, D. Buschak, G. Copani, S. Marvulli
Early Stage Assessment of Service-based Business Concepts
[Abstract and Fulltext]

077:033
Ben Walsh
PSS for Product Life Extension through Remanufacturing
[Abstract and Fulltext]

Session 4A: Design Methods

077:034
R. Orawski, C. Hepperle, S. Schmitz, M. Mörtl, U. Lindemann
Matching Product Flexibility on the Integrated Portfolio of a Product-Service-System
[Abstract and Fulltext]

077:035
S. W. Lee, Y. S. Kim
Product-Service Systems Design Method Integrating Service Function and Service Activity and Case Studies
[Abstract and Fulltext]

077:036
Kouji Kimita, Fumiya Akasaka, S. Hosono, Yoshiki Shimomura
Design Method for Concurrent PSS Development
[Abstract and Fulltext]

077:037
Stelian Brad, Mircea Fulea, Emilia Brad
A PSS Approach in Software Development
[Abstract and Fulltext]

077:038
J.L. Chen, H.-C. Li
Innovative Design Method of Product Service System by Using Case Study and TRIZ Method
[Abstract and Fulltext]

077:039
S. Suvarna, H. Stoeckert, R. Stark
Project and Design Reviews in IPS² CIRP IPS² ’10 International Conference Proceedings
[Abstract and Fulltext]

Session 4B: Resource Management

077:040
G. Schuh, M. Hübbers, G. Gudergan
Structural Model of Resources in Product Service Systems - A Prerequisite to Portfolio Design and Planning
[Abstract and Fulltext]

077:041
E. Schweitzer, J. C. Aurich
Process Oriented Production System for Service Providing Companies
[Abstract and Fulltext]

077:042
H. Meier, E. Uhlmann, O. Völker, C. Geisert, C. Stelzer
Reference Architecture for Dynamical Organization of IPS² Service Supply Chains in the Delivery Phase
[Abstract and Fulltext]

077:043
H. Meier, B. Funke
Resource Planning of Industrial Product-Service Systems (IPS²) by a Heuristic Resource Planning Approach
[Abstract and Fulltext]

077:044
K. Chirumalla, M. Bertoni, A. Larsson
Exploring Lightweight Knowledge Sharing Technologies for Functional Product Development
[Abstract and Fulltext]

077:045
M. Royer-Torney, M. Mennenga, C. Herrmann
A Reference Model for Analysing Automotive Service Formats
[Abstract and Fulltext]

Session 5A: Knowledge and Information Management

077:046
C. Durugbo, A. Tiwari, J.R. Alcock
Managing Information Flows for Product-Service Systems Delivery
[Abstract and Fulltext]

077:047
M. Bertoni, Å.M. Ericson
Introducing PSS in product-based organizations. A case study in the manufacturing industry
[Full text not available]

077:048
P. Johansson, C. Johansson, O. Isaksson
Take the knowledge path to support knowledge management in product service systems
[Abstract and Fulltext]

077:049
R. Gegusch, K. Gestrich, G. Seliger
Software Agents for Automated Knowledge Generation in IPS²
[Abstract and Fulltext]

077:050
F. J. Romero Rojo, R. Roy, E. Shehab, K. Cheruvu, I. Blackman, G. A. Rumney
Key Challenges in Managing Software Obsolescence for Industrial Product-Service Systems (IPS2)
[Abstract and Fulltext]

077:051
E. Uhlmann, H. Bochnig, C. Stelzer
Characterization of Customer Requirements in IPS² creation
[Abstract and Fulltext]

Session 5B: Innovation

077:052
Lars Witell, Ida Gremyr, Nina Löfberg, Bo Edvardsson, Anders Fundin
Exploring Modes of Innovation in Services
[Abstract and Fulltext]

077:053
Maria Antonietta Sbordone
User-Inspired Design. Co-creation processes vs. Business-to-Customer industry
[Abstract and Fulltext]

077:054
Johan Wenngren, Peter Thor, Åsa Ericson, Tobias Larsson
PSS Innovation: Discussing Knowledge Based Tools
[Abstract and Fulltext]

077:055
Augusta Maria Paci, Maria Stella Chiacchio, Paolo Bellofiore
Development of an innovative IPS2 model
[Abstract and Fulltext]

077:056
G. Copani, S. Marvulli, G. Lay, S. Biege, D. Buschak
Business Model innovation paths and success in the machine tool industry
[Abstract and Fulltext]

077:057
Annika Olsson
Value Adding Services in Packaging – A Value for all Supply Chain Actors?
[Abstract and Fulltext]

Session 6A: Production Management

077:058
C. Herrmann, K. Kuntzky, M. Mennenga, M. Royer-Torney, L. Bergmann
Joint Framework for Product Service Systems and Life Cycle Management
[Abstract and Fulltext]

077:059
Sofia Lingegård, Mattias Lindahl, Erik Sundin
Organizational changes in connection with IPSO
[Abstract and Fulltext]

077:060
Michael Abramovici, Fahmi Bellalouna, Jens Christian Christian Goebel
Towards Adaptable Industrial Product-Service Systems (IPS²) with an Adaptive Change Management
[Abstract and Fulltext]

077:061
H. Meier, N. Quade, S. M. Binner
An Innovative Service Business using a Holistic Availability Management System
[Abstract and Fulltext]

077:062
J. A. Erkoyuncu, R. Roy, E. Shehab, K. Cheruvu, A. Gath
Impact of Uncertainty on Industrial Product-Service System Delivery
[Abstract and Fulltext]

077:063
G.C.J. Ang, T. Baines, H. Lightfoot
A Methodology for Adopting Product Service Systems as a Competitive Strategy for Manufacturer
[Abstract and Fulltext]

Session 6B: Networks

077:064
M. A. Abdullah, A. Öhrwall Rönnbäck, G. Ölundh Sandström
Building Networks for Delivering Integrated Product-Service Offerings (IPSOs)
[Abstract and Fulltext]

077:065
Robert Schmitt, Sven Schumacher
IPS² in China – A Systematic Approach for Market Entry
[Abstract and Fulltext]

077:066
P. Butala, L. Selak, A. Sluga
Information support of equipment operations – the case of a hydropower plant
[Abstract and Fulltext]

077:067
A. Rosteck, W. Mayrhofer, W. Sihn, J. Ackermann, R. Riedel, E. Mueller
Potential of the Competence-Cell-based approach for services in co-operative networks
[Abstract and Fulltext]

077:068
J. Van Ostaeyen, J. Duflou
Assessing the potential of business model innovation for investment goods through Life Cycle Costing
[Abstract and Fulltext]

077:069
C. Durugbo, O. Bankole, J.A. Erkoyuncu, A. Tiwari, J.R. Alcock, R. Roy, E. Shehab
Product-Service Systems across Industry Sectors: Future Research Needs and Challenges
[Abstract and Fulltext]

077:070
Michael Abramovici, Feng Jin
A New Approach to Executive Information Management as Part of IPS² Lifecycle Management
[Abstract and Fulltext]