Monday 18 June
Plenary Session 1 026:001 Evert Gummesson Quality in the Value-Creating Network Society [Full text not available] 026:002 Conti Tito A. The History of the European Quality Award Model – A Critical Analysis of its Strengths and Limits [Full text not available] Parallel Sessions 1A
Session Chair: Dr. Bo Bergman (Sweden)
Reliability, Countermeasures, Quality Excellence, Robust Design 026:003 H.-A. Crostack, Robert Refflinghaus, Nadine Schlüter Quality excellence by simulation – An approach in the field of Failure Management [Full text not available] 026:004 Åke Lönnqvist Evolution of Reliability thinking Countermeasures for some technical issues [Full text not available] 026:005 Martin Arvidsson, Ida Gremyr, Torben Hasenkamp An Operationalization of Robust Design Methodology [Full text not available] 026:006 Pär Johannesson, Thomas Svensson, Leif Samuelsson Probabilistic Variation Mode and Effect Analysis [Abstract and Fulltext] Parallel Sessions 1B
Session Chairs: Dr. Sergey A. Stepanov and Dr. Sergey O. Shaposhnikov (Russia)
Regional Networks, Territorial Systems, Culture Difficulties, Benchmarking 026:007 Yoshiki Amamoto, Tomoo Kayaba, Kazuhiko Mori, Motohisa Ono A Regional Industry Promotion Project [Full text not available] Parallel Sessions 1B
Session Chairs: Dr. Sergey A. Stepanov and Dr. Sergey O. Shaposhnikov (Russia)
Regional Networks, Territorial Systems, Culture Difficulties, Benchmarking 026:008 Bruno Grancelli Relocation of Production and Knowledge in the Territorial Systems of Third Italy: Firm Strategies, Absorptive Capacity and Innovation Processes [Abstract and Fulltext] 026:009 Latifa Al-Ghatam Difficulties Facing Arab Service Sector Organisations in Merging TQM in their Culture [Full text not available] 026:010 Walid Zaramdini Benchmarking Quality-Promoting Organizations [Full text not available] Parallel Sessions 1C
Session Chairs: Dr. Choon B. Yoo (Korea) and Dr. Juozas Ruzevicius (Lithuania)
Quality in Health Care 026:011 Noor Hazilah Abd Manaf, Phang Siew Nooi Patient Satisfaction as an Indicator of Service Quality in Malaysian Public Hospitals [Abstract and Fulltext] 026:012 Yvonne Lagrosen, Ingela Bäckström Developing a Measurement System for Health-Related Quality Management [Full text not available] 026:013 Andreas Hellström, Henrik Eriksson Are You Viewing, Mapping or Managing Your Processes? [Full text not available] 026:014 Alexander Komashie, Ali Mousavi, Justin Gore A Review of Historical Developments of Quality Assessment in Industry and Healthcare [Abstract and Fulltext] Parallel Sessions 1D
Session Chairs: Dr. Check Teck Foo (Singapore) and Dr. Milan Hutyra (Czech Republic)
Stakeholder Focus, Values, New Paradigms 026:015 Åsa Wreder, Peter Johansson, Rickard Garvare Towards a Stakeholder Methodology – Experiences from Public Eldercare [Full text not available] 026:016 Mikael Johnson Stakeholder Dialogue on Quality and Value Creation for a Sustainable Public Service [Full text not available] 026:017 Donald K. Gates, Peter Steane The Theology of Values in Policy Making [Abstract and Fulltext] 026:018 Clas Mellby Sciences of the Artificial, Artifacts and Quality Sciences [Full text not available] Parallel Sessions 1E
Session Chairs: Dr. Jörgen Eklund (Sweden) and Dr. Tom Childs (UK)
Kansei Engineering 1 026:019 Shigekazu Ishihara, Toshio Tsuchiya, Mitsuo Nagamachi, Keiko Ishihara, Tatsuo Nishino Kansei Engineering System as a Catalyst [Full text not available] 026:020 Antonio Lanzotti, Pietro Tarantino Kansei Engineering Approach for Identifying “Total Quality” Elements [Full text not available] 026:021 Simon Schütte, Rilda Schütte Collecting Data for Kansei Engineering Studies [Full text not available] 026:022 Tatsuo Nishino, Mitsuo Nagamachi, Hiroyasu Okuo, Takashi Itami Rough Set Model and its Application to Kansei Engineering [Full text not available] Tuesday June 19 June
Parallel Sessions 2a
Session Chair: Dr. Jens J. Dahlgaard (Sweden) 026:023 Lars Aagaard European Excellence Award 2006 Learning by Doing [Full text not available] 026:024 Palle Juliussen The Journey Towards Excellence [Full text not available] Parallel Sessions 2b
Session Chair: Dr. Klaus Zink (Germany) 026:025 Mitsuo Nagamachi Perspectives and New Trend of Kansei / Affective Engineering [Abstract and Fulltext] 026:026 Robert E Cole, Tsuyoshi Matsumiya When Pursuing Quality Risks Innovation [Full text not available] Parallel Sessions 2A
Session Chairs: Dr. J. Falkheimer and Dr. Mats Heide (Sweden)
Supply Change Management, Dream Production, Strategy, Risks 026:027 Check Teck Foo Organizing Dreams: Exploring Futuristic Manufacturing Perspectives [Abstract and Fulltext] 026:028 Ulf Johansson, Åsa Thelander A Standardised Approach to the World? Ikea in China [Full text not available] 026:029 Christian Kowalkowski, Per-Olof Brehmer Technology as a Driver for Changing Customer-Provider Interfaces in Industrial Service Production [Abstract and Fulltext] 026:030 Roy Andersson, Tina Ottosson A Case Study [Full text not available] Parallel Sessions 2B
Session Chair: Dr. Bo Bergman (Sweden)
Quality Improvement in Health Care, Change Management 026:031 Andy Maun, Svante Lifvergren, Bo Bergman, Richard Lenz Searching for Possibilities to Reduce Harm to Patients in Medical Treatment [Abstract and Fulltext] 026:032 Svante Lifvergren, Alexander Chakhunashvili, Bo Bergman Improving Warfarin Treatment [Abstract and Fulltext] 026:033 Svante Lifvergren, Alexander Chakhunashvili, Bo Bergman A Large Scale Six Sigma Program at the Hospital Group of Skaraborg [Abstract and Fulltext] 026:034 Niels Gørup Christiansen Changes that Succeed [Full text not available] 026:035 A. K. Jain, Balvi Talwar Excellence Journey of BHEL Haridwar – The Past, Present and Future [Full text not available] Parallel Sessions 2C
Session Chairs: Dr. George Bohoris (Greece) and Dr. Fumiyoshi Miyashita (Japan)
Ethical Behavior, Excellence in Government, Action Science, Distribution Chain Traceability 026:036 Claudio Baccarani What Does Ethical Behaviour Mean in Management Activities? [Full text not available] 026:037 Mark von Weber, O. McAfee Excellence in Government [Full text not available] 026:038 Sari Scheinberg, Sverker Alänge Action Science [Full text not available] 026:039 Björn Kvarnström Developing Distribution Chain Traceability in Continuous Processes [Abstract and Fulltext] Parallel Sessions 2D
Ssession Chairs: Dr. Lars Witell (Sweden) and Dr. Harry Bouwman (Netherland)
Motivation, Ergonomic Design, Job Satisfaction, Performance 026:040 Karin Schön Six Sigma and Work Satisfaction Consequences [Full text not available] 026:041 Kazutada Takeda Three Motivations on Antarctica in 1911–1912 [Full text not available] 026:042 Mesut Kumru, P?nar K?hcogullar? Process Improvement through Ergonomic Design in Welding Shop of an Automotive Factory [Full text not available] 026:043 Enrico Ciavolino Modelling GME and PLS Estimation Methods for Evaluating the Job Satisfaction in the Public Sector [Abstract and Fulltext] 026:044 Enrico Ciavolino, Jens J. Dahlgaard Generalized Maximum Entropy Estimation Method for Studying the Effect of the Management’s Factors on the Enterprise Performances [Abstract and Fulltext] Parallel Sessions 2E
Session Chairs: Dr. Anders Warell (N. Zealand) and Dr. Toshio Tsuchiya (Japan)
Kansei Engineering 2 026:045 Ricardo Hirata Okamoto, Tatsuo Nishino, Mitsuo Nagamachi Comparison between Statistical and Lower / Upper Approximations Rough Sets Models for Beer Can Design and Prototype Evaluation [Full text not available] 026:046 Ebru Alikalfa, Jörgen Eklund, Mattias Elg Affective Engineering Design of Waiting Areas in Swedish Health Centers [Full text not available] 026:047 Shirley Coleman, Kathryn Smith Data Mining Sales Data as a Pre-Cursor for Kansei Engineering [Full text not available] 026:048 Stéphanie Cardoso The Development of the Affective Value in the Entertaining Interaction [Abstract and Fulltext] 026:049 Brian Henson, Cathy Barnes, Vassilis Agouridas, Tom Childs Towards a Process for Synthesising Affective Surface Textures [Full text not available] Parallel Sessions 3A
Session Chairs: Dr. Bo Edvardsson and Dr. Per-Olof Brehmer (Sweden)
TQM Models, Principles, Tools, Competitive Intelligence 026:050 Juhani Anttila New Principles, Tools, and Infrastructures for Quality Management in Modern Changed Business Environments [Abstract and Fulltext] 026:051 Åsa Rönnbäck, Lars Witell The impact of quality management principles on business performance – A Comparison Between Manufacturing and Service Organisations [Full text not available] 026:052 Magnus Svensson, Peter Söderholm A Holistic Model of Quality and Production [Full text not available] 026:053 Nelson Santos António, António Teixeira Strategy, Quality Management and Competitive Intelligence [Full text not available] Parallel Sessions 3B
Session Chairs: Dr. Ulf Johansson and Dr. Åsa Thelander (Sweden)
Service Quality: Customer Focus, Measurements, Improvements, Attractive Quality Creation 026:054 Lars Witell, Martin Löfgren, Anders Gustafsson Attractive Quality Creation through Customer Idea Generation [Full text not available] 026:055 Alex Douglas, Jacqueline Douglas, John Davies The Impact of Mystery Customers on Employees [Abstract and Fulltext] 026:056 Magnus Svensson, Håkan Wiklund The Usage of the Customer Concept in the Service Sector [Full text not available] Parallel Sessions 3C
Session Chairs: Dr. Mattias Elg and Dr. Rickard Garvare (Sweden)
Product Development, Risk Management, Business Information Quality Assessment, Quality Managers in Greece 026:057 Johan Lilja,, Maria Eriksson, Pernilla Ingelsson Commercial Experiences from a Customer Perspective [Full text not available] 026:058 Ralf Woll Management in Product Development Projects-Potentialities and Starting Points for Application of Risk Management [Full text not available] 026:059 Niels Gørup Christiansen SABCube [Full text not available] 026:060 Juozas Ruzevicius Peculiarities of the Business Information Quality Assessment [Full text not available] 026:061 Vouzas Fotis, Katerina Gotzamani, Christos Emmanouilides Investigating the Current Status and Role of Quality Managers in Greece [Abstract and Fulltext] Parallel Sessions 3D
Session Chairs: Dr. Mansoor Al Awar (Dubai) and Dr. Mohamed Zairi (UK)
Quality Management Systems in Education & SME 026:062 Adam Hamrol Some thoughts about Problems in Quality Management in Small and Medium Enterprises [Abstract and Fulltext] 026:063 Vera V. Azaryeva, Sergey A. Stepanov, Sergey O. Shaposhnikov Quality Assurance in Russian Universities in the Context of the Bologna Process [Full text not available] 026:064 Mario Tucci, Luca Cellesi Quality Management in Administrative Services of the Italian Universities [Abstract and Fulltext] 026:065 Fernando F. Padró The Spellings Commission Report: An Attempt at Policy Determining Standards of Quality for American Universities [Abstract and Fulltext] Parallel Sessions 3E
Session Chairs: Dr. Mitsuo Nagamachi (Japan) and Dr. Lluis Almagru (Spain)
Kansei Engineering 3 026:066 Keiko Ishihara, Ryo Nakagawa, Shigekazu Ishiahra, Mitsuo Nagamachi An E-Commerce Site to Propose Gift Flower Arrangements that Fit Kansei and Social Manners [Full text not available] 026:067 Toshio Tsuchiya Kansei Analysis for Package Design of Regional Product [Full text not available] 026:068 Cathy Barnes, Tom Childs, Brian Henson, Stephen Lillford Kansei Engineering Toolkit for the Packaging Industry [Full text not available] 026:069 Louise Manfredi, Brian Henson, Cathy Barnes, Tom Childs An Affective Engineering Study of Vibrational Cues and Affect When Touching Car Interiors [Abstract and Fulltext] Parallel Sessions 4A
Session Chairs: Dr. Stefano Barone and Dr. Enrico Ciavolino (Italy)
Quality Function Deployment, FMEA Speakers / Authors Title 026:070 Harry Bouwman, Luuk Simons Multi Channel QFD [Full text not available] 026:071 Lian-Yin Zhai, Li-Pheng Khoo, Zhao-Wei Zhong Rough Fuzzy Hybridisation in Quality Function Deployment [Full text not available] 026:072 H.-A. Crostack, I. Hackenbroich, Rorbert Refflinghaus, D. Winter Investigations into More Exact Weightings of Customer Demands in QFD [Full text not available] 026:073 Stefan Ott, Petra Winzer Cultivating Knowledge Methodically [Abstract and Fulltext] Parallel Sessions 4B
Session Chairs: Dr. Ralf Woll (Germany) and Dr. Bruno Grancelli (Italy)
Quality Management Systems, Diffusion, Problems 026:074 Fiorenzo Franceschini, Maurizio Galetto, Luca Mastrogiacomo, Luciano Viticchiè Diffusion of ISO 9000 and ISO 14000 Certification: An Analysis of Italian Commodity Sectors [Abstract and Fulltext] 026:075 Bozena Poksinska ISO 9000 is Not An Economic Disease [Abstract and Fulltext] 026:076 George A. Bohoris, Evanthia P. Vorria Leadership vs Management [Full text not available] 026:077 Mansoor Al Awar Evolution of Quality Vision [Full text not available] Parallel Sessions 4C
Session Chairs: Dr. Juhani Anttila (Finland) and Dr. Walid Zaramdini (Dubai)
Corporate Social Responsibility, Sustainability, Stakeholder Focus 026:078 Bo Enquist, Bo Edvardsson, Samuel Petros Sebathu Corporate Social Responsibility for Charity or for Service Business? [Abstract and Fulltext] 026:079 Juozas Ruzevicius, Dalius Serafinas Socially Responsible Business: A Study of Lithuanian Organizations [Full text not available] 026:080 Sverker Alänge, John Holmberg, Ulrika Lundqvist Strategies and Practices for Sustainability [Full text not available] 026:081 Alain Lepage The Quality of Life Model as Attribute of the Sustainability Concept [Abstract and Fulltext] Parallel Sessions 4D
Session Chairs: Dr. Alex Douglas (UK) and Dr. Salvatore La Rosa (Italy)
TQM, Lean Production, & Shared Values in Services 026:082 Mattias Elg, Nan Li, Jörgen Eklund The Diffusion of Lean Production [Full text not available] 026:083 Maria Eriksson, Pernilla Ingelsson, Johan Lilja Achieving Shared Values [Full text not available] 026:084 Per-Olof Brehmer Lean Initiative in Logistics Service Providers [Full text not available] 026:085 Klara Palmberg How Organisations can Apply Lean Principles on Service Production [Full text not available] Parallel Sessions 4E
Session Chairs: Dr. Shigekazu Ishihara (Japan) and Dr. Cathy Barnes (UK)
Kansei Engineering 4 026:086 Toshio Sakata, Shigeki Watanuki, Hiroyasu Sakamoto, Toshio Sumi, Yeon-Kyu Kim Objective Evaluation of Kansei by a Complementary Use of Physiological Indexes, Brain Wave and Facial Expressions for User Oriented Designs [Full text not available] 026:087 Murayma Genki, Kato Shohei, Itoh Hidenori, Tsutomu Kunitchi An EEG-and-HRV-Based Approach to Relationships between Pulse and Musical Tempo, and Effect on Relaxation [Full text not available] 026:088 Shyan-Bin Chou A Method for Evaluating Creativity in Linkography [Full text not available] 026:089 Luis Almagro, Irene Subirats, Xavier Tort-Martorell Llabrés Methods for Linking the Semantic Space and the Space of Properties in Kansei Engineering [Full text not available] 026:090 Rilda Schütte, Simon Schütte Affective Impact of Warning-Signs A Study Utilizing Kansei Engineering Methodology [Full text not available] Wednesday June 20
Parallel Sessions 3a
Session Chairs: Dr. Sverker Alänge and Dr. Sari Scheinberg (Sweden) 026:091 Klaus J. Zink From Total Quality Management to Corporate Sustainabilitymbased on a Stakeholder Management [Full text not available] 026:092 Bengt Klefsjö, Bjarne Bergquist, Rickard Garvare Quality Management and Business Excellence, Customers and Stakeholders [Full text not available] Parallel Sessions 3b
Session Chair: Dr. Claudio Baccarani (Italy) 026:093 Verner C. Petersen Through the Distorting Looking Glass of Modern Management Theory [Abstract and Fulltext] 026:094 Ron S. Kenett On Creating Meaningful Engagements in Statistical Consulting [Full text not available] Parallel Sessions 5A
Session Chairs: Dr. Petra Winzer (Germany) and Dr. Vouzas Fotis (Greece)
Quality Costs, Customer Value, Continuous Improvements 026:095 Amalia Vanacore QIC Analysis [Full text not available] 026:096 Djoko Setijono Customer Value [Abstract and Fulltext] 026:097 Ínci Sentarh Quality Cost Modeling Process for Production Systems [Abstract and Fulltext] 026:098 Ínci Sentarh, Adnan Erdursun, Deha Çaman Development of a Database Management System Design Involving Quality Costs [Abstract and Fulltext] Parallel Sessions 5B
Session Chair: Dr. Ron S. Kenett (Israel) and Jaw-sin Su (Taiwan)
Design of Experiments, Robust Design 026:099 Erik Vanhatalo, Kerstin Vännman, Gunilla Hyllander A Designed Experiment in a Continuous Process [Abstract and Fulltext] 026:100 Shu Yamada Quality Management in Digital Engineering [Full text not available] 026:101 Antonio Lanzotti, Amalia Vanacore Robust Ergonomic Design of a Video Display Terminal Work Station in Virtual Environment [Full text not available] 026:102 Antonio Lanzotti, Amalia Vanacore An efficient and easy discretizing method for the treatment of noise factors in Robust Design [Full text not available] Parallel Sessions 5C
Session Chairs: Dr. Xavier Tort-Martorell (Spain) and Dr. Adam Hamrol (Poland)
Leadership, Quality Management, Strategy, Crisis Communication, Conflict Solving 026:103 Ingela Bäckström, Pernilla Ingelsson, Håkan Wiklund Learning from Chaos [Full text not available] 026:104 Maurice Bäsler, Alexandra Rese, Ralf Woll, Marit Eckert Designing Group Experiments to Analyse the Effectiveness of Marketing and Quality Management Methods for Conflict Solving [Full text not available] 026:105 Jesper Falkheimer, Mats Heide Crisis Communication [Full text not available] 026:106 Sverker Alänge, Annika Steiber Diffusion of Quality Management [Full text not available] Parallel Sessions 5D
Special Ph.D candidates session
Organiser and Chair: Loukas N. Anninos (Greece)
Co-Chair: Dr. Håkan Wiklund (Sweden)
Quality in Higher Education – International Cases 026:107 Loukas N. Anninos The Archetype of Excellence in Universities and TQM [Abstract and Fulltext] 026:108 Cleopatra Deliou Quality Standards and Reputation in HE [Full text not available] 026:109 Petros K. Dounos, George A. Bohoris Exploring the Interconnection of Known TQM Process Improvement Initiatives in Higher Education with Key CMMI Concepts [Full text not available] 026:110 Konstantinos Giziakis, Chrysa Agapitou Enhancing Quality in Higher Education: The case of the University of Piraeus Careers Office- Entrepreneurship Service [Full text not available] 026:111 Loukas N. Anninos University Performance Evaluation Approaches [Abstract and Fulltext] Parallel Sessions 5D
Special Ph.D candidates session
Organiser and Chair: Loukas N. Anninos (Greece)
Co-Chair: Dr. Håkan Wiklund (Sweden)
Quality in Higher Education – International Cases 026:112 Per Kristav, Lena Sperling, Anders Warell Towards An Internet Based Visual Tool for Communication with Consumers in Early Phases of Product Development Process [Abstract and Fulltext] Parallel Sessions 5E
Session Chairs: Dr. Shinya Nagasawa (Japan) and Dr. James Longstaff (UK)
Kansei Engineering 5 026:113 Eiichi Endo, Teruko Ohba, Masayuki Kumagai, Mie Sato, Masao Kasuga A Proposal of Support System for Product Development in Pickles on Kansei Engineering [Abstract and Fulltext] 026:114 Mirja Kälviäinen User Experience Capturing through Make Do Innovation Sessions [Abstract and Fulltext] 026:115 Andreas Nordgren, Hideki Aoyama Mesh-Based 3D-Design Spaces for Complex Shapes in Kansei Engineering [Full text not available] Parallel Sessions 6A
Session Chairs: Dr. Shu Yamada (Japan) and Dr. Bozena Poksinska (Sweden)
VPE, Lean Six Sigma Design, Quality Capability 026:116 Anders Warell Visual Experience of Brand-Specific Automobile Design [Full text not available] 026:117 Young H. Park, Choon B. Yoo A Study of Creative Value Design based on Lean DFSS [Full text not available] 026:118 Jean-Baptiste Fouquet, Ida Gremyr Design for Six Sigma and Lean Product Development [Abstract and Fulltext] 026:119 Sebastian Schlund, Stefan Ott, Petra Winzer Method Integration to enhance the Quality Capability of the Product Development Process [Abstract and Fulltext] Parallel Sessions 6B
Session Chairs: Dr. Antonio Lanzotti and Dr. Amalia Vanacore (Italy)
Control Charts, Game Theory, Regression Model, Organisational Change 026:120 Darja Noskievicová Control Chart Limits Setting when Data are Auto-Correlated [Abstract and Fulltext] 026:121 Adam Hamrol, Agnieszka Kujawinska New Method of Control Charts Analysis [Abstract and Fulltext] 026:122 Jaw-Sin Su, Juei-Yang Su Apply Grid in Design to Bayes’ Procedure of Game Theory [Full text not available] 026:123 Debora DAvino, Pasquale Erto A Piecewise Regression Model for Identifying the Strategic Inflection Point for Organizational Change [Abstract and Fulltext] Parallel Sessions 6C
Session Chairs: Dr. Alain Lepage (France) and Dr. Fernando Padro (US)
Quality in Higher Education, Libraries 026:124 Stefano Barone, Eva Lo Franco Teaching Experiments and Student Feedback [Abstract and Fulltext] 026:125 Salvatore La Rosa, Eva Lo Franco Quality Education in Italian Universities [Abstract and Fulltext] 026:126 Milan Hutyra The Way from Quality Management System to Excellence at the University Environment [Abstract and Fulltext] 026:127 Anette Hallberg Prerequisites for Quality Improvements in the Library [Abstract and Fulltext] Parallel Sessions 6D
Session Chairs: Dr. Bo Enquist (Sweden) and Dr. Nelson Antonio (Portugal)
Quality Consulting, Teamwork and Knowledge Management 026:128 Juozas Ruzevicius, Dalius Serafina The Study of Quality Consulting Business Peculiarities in Lithuania [Full text not available] 026:129 Fumiyoshi Miyashita, Miku Katsuda, Tsutomu Izui Effect of Face to Face Type Information Sharing and Motivation of an Employee on an Organizational Effectiveness [Full text not available] 026:130 Manuel F. Suárez-Barraza, Tony Lingham Kaizen within Kaizen Teams: Continuous and Process Improvements in a Spanish Municipality [Full text not available] 026:131 Beata Starzynska Knowledge Conversion in Teamwork with usage of Quality Tools [Abstract and Fulltext] Parallel Sessions 6E
Session Chairs: Dr. Tatsuo Nishino (Japan) & Dr. Simon Schútte, (Sweden)
Kansei Engineering 6 026:132 M. L. Anitawati, M. N. Nor Laila, M. Nagamuchi Kansei Engineering: A study on Perception of Online Clothing Websites [Abstract and Fulltext] 026:133 Parul Nanda, Jeff Bos, Kem-Laurin Kramer, Catharine Hay, Jennifer Ignacz Effect of SmartPhone Aesthetic Design on Users’ Emotional Reaction: An Empirical Study [Full text not available] 026:134 Xiaojuan Chen, Brian Henson, Cathy Barnes, Tom Childs A Factorial Design Experiment in Affective Combination of Visual and Tactile Stimuli in the Context of Keypads [Abstract and Fulltext] 026:135 James Longstaff, Alison McKay, Tom Childs, Rachid Gamal Design for Affect: A Case Study in the Design for Confectionery Packaging [Full text not available] Plenary Session 4
Session Chair: Dr. Young H. Park (Korea) 026:136 Bo Edvardsson, Bo Enquist, Robert Johnston Creating and Test-driving Service Experiences Prior to Purchase and Consumption [Full text not available] 026:137 Nagasawa Shin’ya Customer Experience Management Influencing on Human Kansei to MOT [Abstract and Fulltext] Special Kansei Engineering Session
Session Chair: Dr. Mitsuo Nagamachi (Japan) 026:138 Mitsuo Nagamachi, Tatsuo Nishino, Hiroyasu Okuo, Kouichi Ito, Takashi Itami An Application of Kansei Engineering and Rough set Model to Designing a Comprehensive Ball Pen [Full text not available] 026:139 Mitsuo Nagamachi, Ryoichi Satsuta, Mika Uematsu, Shigeru Sugihara Design of a Car Floor Carpet Using Kansei Engineering Approach [Full text not available] 026:140 Keiko Ishihara, Miho Harada, Shigekazu Ishiahra Kansei to Movement of Autonomous Robots [Full text not available] 026:141 Shigekazu Ishihara, Mitsuo Nagamachi, Keiko Ishihara Analyzing Kansei and Design Elements Relations with PLS [Full text not available] 026:142 Shigekazu Ishihara, Keiko Ishihara Morphometrics and Kansei Engineering [Full text not available] Kansei Engineering: Closing Plenary Session 026:143 Donald K. Gates, Peter Steane Historical Origins and Development of Economic Rationalism [Abstract and Fulltext] |