Editors:Su mi Dahlgaard-Park, Jens J. Dahlgaard
Conference:10th QMOD Conference. Quality Management and Organiqatinal Development. Our Dreams of Excellence; 18-20 June; 2007 in Helsingborg; Sweden
Publication type: Conference proceedings
Issue:026
Language:English

Contents


Monday 18 June

Plenary Session 1

026:001
Evert Gummesson
Quality in the Value-Creating Network Society
[Full text not available]

026:002
Conti Tito A.
The History of the European Quality Award Model – A Critical Analysis of its Strengths and Limits
[Full text not available]

Parallel Sessions 1A

Session Chair: Dr. Bo Bergman (Sweden)
Reliability; Countermeasures; Quality Excellence; Robust Design

026:003
H.-A. Crostack, Robert Refflinghaus, Nadine Schlüter
Quality excellence by simulation – An approach in the field of Failure Management
[Full text not available]

026:004
Åke Lönnqvist
Evolution of Reliability thinking Countermeasures for some technical issues
[Full text not available]

026:005
Martin Arvidsson, Ida Gremyr, Torben Hasenkamp
An Operationalization of Robust Design Methodology
[Full text not available]

026:006
Pär Johannesson, Thomas Svensson, Leif Samuelsson
Probabilistic Variation Mode and Effect Analysis
[Abstract and Fulltext]

Parallel Sessions 1B

Session Chairs: Dr. Sergey A. Stepanov and Dr. Sergey O. Shaposhnikov (Russia)
Regional Networks; Territorial Systems; Culture Difficulties; Benchmarking

026:007
Yoshiki Amamoto, Tomoo Kayaba, Kazuhiko Mori, Motohisa Ono
A Regional Industry Promotion Project
[Full text not available]

Parallel Sessions 1B

Session Chairs: Dr. Sergey A. Stepanov and Dr. Sergey O. Shaposhnikov (Russia)
Regional Networks; Territorial Systems; Culture Difficulties; Benchmarking

026:008
Bruno Grancelli
Relocation of Production and Knowledge in the Territorial Systems of Third Italy: Firm Strategies; Absorptive Capacity and Innovation Processes
[Abstract and Fulltext]

026:009
Latifa Al-Ghatam
Difficulties Facing Arab Service Sector Organisations in Merging TQM in their Culture
[Full text not available]

026:010
Walid Zaramdini
Benchmarking Quality-Promoting Organizations
[Full text not available]

Parallel Sessions 1C

Session Chairs: Dr. Choon B. Yoo (Korea) and Dr. Juozas Ruzevicius (Lithuania)
Quality in Health Care

026:011
Noor Hazilah Abd Manaf, Phang Siew Nooi
Patient Satisfaction as an Indicator of Service Quality in Malaysian Public Hospitals
[Abstract and Fulltext]

026:012
Yvonne Lagrosen, Ingela Bäckström
Developing a Measurement System for Health-Related Quality Management
[Full text not available]

026:013
Andreas Hellström, Henrik Eriksson
Are You Viewing; Mapping or Managing Your Processes?
[Full text not available]

026:014
Alexander Komashie, Ali Mousavi, Justin Gore
A Review of Historical Developments of Quality Assessment in Industry and Healthcare
[Abstract and Fulltext]

Parallel Sessions 1D

Session Chairs: Dr. Check Teck Foo (Singapore) and Dr. Milan Hutyra (Czech Republic)
Stakeholder Focus; Values; New Paradigms

026:015
Åsa Wreder, Peter Johansson, Rickard Garvare
Towards a Stakeholder Methodology – Experiences from Public Eldercare
[Full text not available]

026:016
Mikael Johnson
Stakeholder Dialogue on Quality and Value Creation for a Sustainable Public Service
[Full text not available]

026:017
Donald K. Gates, Peter Steane
The Theology of Values in Policy Making
[Abstract and Fulltext]

026:018
Clas Mellby
Sciences of the Artificial; Artifacts and Quality Sciences
[Full text not available]

Parallel Sessions 1E

Session Chairs: Dr. Jörgen Eklund (Sweden) and Dr. Tom Childs (UK)
Kansei Engineering 1

026:019
Shigekazu Ishihara, Toshio Tsuchiya, Mitsuo Nagamachi, Keiko Ishihara, Tatsuo Nishino
Kansei Engineering System as a Catalyst
[Full text not available]

026:020
Antonio Lanzotti, Pietro Tarantino
Kansei Engineering Approach for Identifying “Total Quality” Elements
[Full text not available]

026:021
Simon Schütte, Rilda Schütte
Collecting Data for Kansei Engineering Studies
[Full text not available]

026:022
Tatsuo Nishino, Mitsuo Nagamachi, Hiroyasu Okuo, Takashi Itami
Rough Set Model and its Application to Kansei Engineering
[Full text not available]

Tuesday June 19 June

Parallel Sessions 2a

Session Chair: Dr. Jens J. Dahlgaard (Sweden)

026:023
Lars Aagaard
European Excellence Award 2006 Learning by Doing
[Full text not available]

026:024
Palle Juliussen
The Journey Towards Excellence
[Full text not available]

Parallel Sessions 2b

Session Chair: Dr. Klaus Zink (Germany)

026:025
Mitsuo Nagamachi
Perspectives and New Trend of Kansei / Affective Engineering
[Abstract and Fulltext]

026:026
Robert E Cole, Tsuyoshi Matsumiya
When Pursuing Quality Risks Innovation
[Full text not available]

Parallel Sessions 2A

Session Chairs: Dr. J. Falkheimer and Dr. Mats Heide (Sweden)
Supply Change Management; Dream Production; Strategy; Risks

026:027
Check Teck Foo
Organizing Dreams: Exploring Futuristic Manufacturing Perspectives
[Abstract and Fulltext]

026:028
Ulf Johansson, Åsa Thelander
A Standardised Approach to the World? Ikea in China
[Full text not available]

026:029
Christian Kowalkowski, Per-Olof Brehmer
Technology as a Driver for Changing Customer-Provider Interfaces in Industrial Service Production
[Abstract and Fulltext]

026:030
Roy Andersson, Tina Ottosson
A Case Study
[Full text not available]

Parallel Sessions 2B

Session Chair: Dr. Bo Bergman (Sweden)
Quality Improvement in Health Care; Change Management

026:031
Andy Maun, Svante Lifvergren, Bo Bergman, Richard Lenz
Searching for Possibilities to Reduce Harm to Patients in Medical Treatment
[Abstract and Fulltext]

026:032
Svante Lifvergren, Alexander Chakhunashvili, Bo Bergman
Improving Warfarin Treatment
[Abstract and Fulltext]

026:033
Svante Lifvergren, Alexander Chakhunashvili, Bo Bergman
A Large Scale Six Sigma Program at the Hospital Group of Skaraborg
[Abstract and Fulltext]

026:034
Niels Gørup Christiansen
Changes that Succeed
[Full text not available]

026:035
A. K. Jain, Balvi Talwar
Excellence Journey of BHEL Haridwar – The Past; Present and Future
[Full text not available]

Parallel Sessions 2C

Session Chairs: Dr. George Bohoris (Greece) and Dr. Fumiyoshi Miyashita (Japan)
Ethical Behavior; Excellence in Government; Action Science; Distribution Chain Traceability

026:036
Claudio Baccarani
What Does Ethical Behaviour Mean in Management Activities?
[Full text not available]

026:037
Mark von Weber, O. McAfee
Excellence in Government
[Full text not available]

026:038
Sari Scheinberg, Sverker Alänge
Action Science
[Full text not available]

026:039
Björn Kvarnström
Developing Distribution Chain Traceability in Continuous Processes
[Abstract and Fulltext]

Parallel Sessions 2D

Ssession Chairs: Dr. Lars Witell (Sweden) and Dr. Harry Bouwman (Netherland)
Motivation; Ergonomic Design; Job Satisfaction; Performance

026:040
Karin Schön
Six Sigma and Work Satisfaction Consequences
[Full text not available]

026:041
Kazutada Takeda
Three Motivations on Antarctica in 1911–1912
[Full text not available]

026:042
Mesut Kumru, P?nar K?hcogullar?
Process Improvement through Ergonomic Design in Welding Shop of an Automotive Factory
[Full text not available]

026:043
Enrico Ciavolino
Modelling GME and PLS Estimation Methods for Evaluating the Job Satisfaction in the Public Sector
[Abstract and Fulltext]

026:044
Enrico Ciavolino, Jens J. Dahlgaard
Generalized Maximum Entropy Estimation Method for Studying the Effect of the Management’s Factors on the Enterprise Performances
[Abstract and Fulltext]

Parallel Sessions 2E

Session Chairs: Dr. Anders Warell (N. Zealand) and Dr. Toshio Tsuchiya (Japan)
Kansei Engineering 2

026:045
Ricardo Hirata Okamoto, Tatsuo Nishino, Mitsuo Nagamachi
Comparison between Statistical and Lower / Upper Approximations Rough Sets Models for Beer Can Design and Prototype Evaluation
[Full text not available]

026:046
Ebru Alikalfa, Jörgen Eklund, Mattias Elg
Affective Engineering Design of Waiting Areas in Swedish Health Centers
[Full text not available]

026:047
Shirley Coleman, Kathryn Smith
Data Mining Sales Data as a Pre-Cursor for Kansei Engineering
[Full text not available]

026:048
Stéphanie Cardoso
The Development of the Affective Value in the Entertaining Interaction
[Abstract and Fulltext]

026:049
Brian Henson, Cathy Barnes, Vassilis Agouridas, Tom Childs
Towards a Process for Synthesising Affective Surface Textures
[Full text not available]

Parallel Sessions 3A

Session Chairs: Dr. Bo Edvardsson and Dr. Per-Olof Brehmer (Sweden)
TQM Models; Principles; Tools; Competitive Intelligence

026:050
Juhani Anttila
New Principles; Tools; and Infrastructures for Quality Management in Modern Changed Business Environments
[Abstract and Fulltext]

026:051
Åsa Rönnbäck, Lars Witell
The impact of quality management principles on business performance – A Comparison Between Manufacturing and Service Organisations
[Full text not available]

026:052
Magnus Svensson, Peter Söderholm
A Holistic Model of Quality and Production
[Full text not available]

026:053
Nelson Santos António, António Teixeira
Strategy; Quality Management and Competitive Intelligence
[Full text not available]

Parallel Sessions 3B

Session Chairs: Dr. Ulf Johansson and Dr. Åsa Thelander (Sweden)
Service Quality: Customer Focus; Measurements; Improvements; Attractive Quality Creation

026:054
Lars Witell, Martin Löfgren, Anders Gustafsson
Attractive Quality Creation through Customer Idea Generation
[Full text not available]

026:055
Alex Douglas, Jacqueline Douglas, John Davies
The Impact of Mystery Customers on Employees
[Abstract and Fulltext]

026:056
Magnus Svensson, Håkan Wiklund
The Usage of the Customer Concept in the Service Sector
[Full text not available]

Parallel Sessions 3C

Session Chairs: Dr. Mattias Elg and Dr. Rickard Garvare (Sweden)
Product Development; Risk Management; Business Information Quality Assessment; Quality Managers in Greece

026:057
Johan Lilja,, Maria Eriksson, Pernilla Ingelsson
Commercial Experiences from a Customer Perspective
[Full text not available]

026:058
Ralf Woll
Management in Product Development Projects-Potentialities and Starting Points for Application of Risk Management
[Full text not available]

026:059
Niels Gørup Christiansen
SABCube
[Full text not available]

026:060
Juozas Ruzevicius
Peculiarities of the Business Information Quality Assessment
[Full text not available]

026:061
Vouzas Fotis, Katerina Gotzamani, Christos Emmanouilides
Investigating the Current Status and Role of Quality Managers in Greece
[Abstract and Fulltext]

Parallel Sessions 3D

Session Chairs: Dr. Mansoor Al Awar (Dubai) and Dr. Mohamed Zairi (UK)
Quality Management Systems in Education & SME

026:062
Adam Hamrol
Some thoughts about Problems in Quality Management in Small and Medium Enterprises
[Abstract and Fulltext]

026:063
Vera V. Azaryeva, Sergey A. Stepanov, Sergey O. Shaposhnikov
Quality Assurance in Russian Universities in the Context of the Bologna Process
[Full text not available]

026:064
Mario Tucci, Luca Cellesi
Quality Management in Administrative Services of the Italian Universities
[Abstract and Fulltext]

026:065
Fernando F. Padró
The Spellings Commission Report: An Attempt at Policy Determining Standards of Quality for American Universities
[Abstract and Fulltext]

Parallel Sessions 3E

Session Chairs: Dr. Mitsuo Nagamachi (Japan) and Dr. Lluis Almagru (Spain)
Kansei Engineering 3

026:066
Keiko Ishihara, Ryo Nakagawa, Shigekazu Ishiahra, Mitsuo Nagamachi
An E-Commerce Site to Propose Gift Flower Arrangements that Fit Kansei and Social Manners
[Full text not available]

026:067
Toshio Tsuchiya
Kansei Analysis for Package Design of Regional Product
[Full text not available]

026:068
Cathy Barnes, Tom Childs, Brian Henson, Stephen Lillford
Kansei Engineering Toolkit for the Packaging Industry
[Full text not available]

026:069
Louise Manfredi, Brian Henson, Cathy Barnes, Tom Childs
An Affective Engineering Study of Vibrational Cues and Affect When Touching Car Interiors
[Abstract and Fulltext]

Parallel Sessions 4A

Session Chairs: Dr. Stefano Barone and Dr. Enrico Ciavolino (Italy)
Quality Function Deployment; FMEA Speakers / Authors Title

026:070
Harry Bouwman, Luuk Simons
Multi Channel QFD
[Full text not available]

026:071
Lian-Yin Zhai, Li-Pheng Khoo, Zhao-Wei Zhong
Rough Fuzzy Hybridisation in Quality Function Deployment
[Full text not available]

026:072
H.-A. Crostack, I. Hackenbroich, Rorbert Refflinghaus, D. Winter
Investigations into More Exact Weightings of Customer Demands in QFD
[Full text not available]

026:073
Stefan Ott, Petra Winzer
Cultivating Knowledge Methodically
[Abstract and Fulltext]

Parallel Sessions 4B

Session Chairs: Dr. Ralf Woll (Germany) and Dr. Bruno Grancelli (Italy)
Quality Management Systems; Diffusion; Problems

026:074
Fiorenzo Franceschini, Maurizio Galetto, Luca Mastrogiacomo, Luciano Viticchiè
Diffusion of ISO 9000 and ISO 14000 Certification: An Analysis of Italian Commodity Sectors
[Abstract and Fulltext]

026:075
Bozena Poksinska
ISO 9000 is Not An Economic Disease
[Abstract and Fulltext]

026:076
George A. Bohoris, Evanthia P. Vorria
Leadership vs Management
[Full text not available]

026:077
Mansoor Al Awar
Evolution of Quality Vision
[Full text not available]

Parallel Sessions 4C

Session Chairs: Dr. Juhani Anttila (Finland) and Dr. Walid Zaramdini (Dubai)
Corporate Social Responsibility; Sustainability; Stakeholder Focus

026:078
Bo Enquist, Bo Edvardsson, Samuel Petros Sebathu
Corporate Social Responsibility for Charity or for Service Business?
[Abstract and Fulltext]

026:079
Juozas Ruzevicius, Dalius Serafinas
Socially Responsible Business: A Study of Lithuanian Organizations
[Full text not available]

026:080
Sverker Alänge, John Holmberg, Ulrika Lundqvist
Strategies and Practices for Sustainability
[Full text not available]

026:081
Alain Lepage
The Quality of Life Model as Attribute of the Sustainability Concept
[Abstract and Fulltext]

Parallel Sessions 4D

Session Chairs: Dr. Alex Douglas (UK) and Dr. Salvatore La Rosa (Italy)
TQM; Lean Production; & Shared Values in Services

026:082
Mattias Elg, Nan Li, Jörgen Eklund
The Diffusion of Lean Production
[Full text not available]

026:083
Maria Eriksson, Pernilla Ingelsson, Johan Lilja
Achieving Shared Values
[Full text not available]

026:084
Per-Olof Brehmer
Lean Initiative in Logistics Service Providers
[Full text not available]

026:085
Klara Palmberg
How Organisations can Apply Lean Principles on Service Production
[Full text not available]

Parallel Sessions 4E

Session Chairs: Dr. Shigekazu Ishihara (Japan) and Dr. Cathy Barnes (UK)
Kansei Engineering 4

026:086
Toshio Sakata, Shigeki Watanuki, Hiroyasu Sakamoto, Toshio Sumi, Yeon-Kyu Kim
Objective Evaluation of Kansei by a Complementary Use of Physiological Indexes; Brain Wave and Facial Expressions for User Oriented Designs
[Full text not available]

026:087
Murayma Genki, Kato Shohei, Itoh Hidenori, Tsutomu Kunitchi
An EEG-and-HRV-Based Approach to Relationships between Pulse and Musical Tempo; and Effect on Relaxation
[Full text not available]

026:088
Shyan-Bin Chou
A Method for Evaluating Creativity in Linkography
[Full text not available]

026:089
Luis Almagro, Irene Subirats, Xavier Tort-Martorell Llabrés
Methods for Linking the Semantic Space and the Space of Properties in Kansei Engineering
[Full text not available]

026:090
Rilda Schütte, Simon Schütte
Affective Impact of Warning-Signs A Study Utilizing Kansei Engineering Methodology
[Full text not available]

Wednesday June 20

Parallel Sessions 3a

Session Chairs: Dr. Sverker Alänge and Dr. Sari Scheinberg (Sweden)

026:091
Klaus J. Zink
From Total Quality Management to Corporate Sustainabilitymbased on a Stakeholder Management
[Full text not available]

026:092
Bengt Klefsjö, Bjarne Bergquist, Rickard Garvare
Quality Management and Business Excellence; Customers and Stakeholders
[Full text not available]

Parallel Sessions 3b

Session Chair: Dr. Claudio Baccarani (Italy)

026:093
Verner C. Petersen
Through the Distorting Looking Glass of Modern Management Theory
[Abstract and Fulltext]

026:094
Ron S. Kenett
On Creating Meaningful Engagements in Statistical Consulting
[Full text not available]

Parallel Sessions 5A

Session Chairs: Dr. Petra Winzer (Germany) and Dr. Vouzas Fotis (Greece)
Quality Costs; Customer Value; Continuous Improvements

026:095
Amalia Vanacore
QIC Analysis
[Full text not available]

026:096
Djoko Setijono
Customer Value
[Abstract and Fulltext]

026:097
Ínci Sentarh
Quality Cost Modeling Process for Production Systems
[Abstract and Fulltext]

026:098
Ínci Sentarh, Adnan Erdursun, Deha Çaman
Development of a Database Management System Design Involving Quality Costs
[Abstract and Fulltext]

Parallel Sessions 5B

Session Chair: Dr. Ron S. Kenett (Israel) and Jaw-sin Su (Taiwan)
Design of Experiments; Robust Design

026:099
Erik Vanhatalo, Kerstin Vännman, Gunilla Hyllander
A Designed Experiment in a Continuous Process
[Abstract and Fulltext]

026:100
Shu Yamada
Quality Management in Digital Engineering
[Full text not available]

026:101
Antonio Lanzotti, Amalia Vanacore
Robust Ergonomic Design of a Video Display Terminal Work Station in Virtual Environment
[Full text not available]

026:102
Antonio Lanzotti, Amalia Vanacore
An efficient and easy discretizing method for the treatment of noise factors in Robust Design
[Full text not available]

Parallel Sessions 5C

Session Chairs: Dr. Xavier Tort-Martorell (Spain) and Dr. Adam Hamrol (Poland)
Leadership; Quality Management; Strategy; Crisis Communication; Conflict Solving

026:103
Ingela Bäckström, Pernilla Ingelsson, Håkan Wiklund
Learning from Chaos
[Full text not available]

026:104
Maurice Bäsler, Alexandra Rese, Ralf Woll, Marit Eckert
Designing Group Experiments to Analyse the Effectiveness of Marketing and Quality Management Methods for Conflict Solving
[Full text not available]

026:105
Jesper Falkheimer, Mats Heide
Crisis Communication
[Full text not available]

026:106
Sverker Alänge, Annika Steiber
Diffusion of Quality Management
[Full text not available]

Parallel Sessions 5D

Special Ph.D candidates session
Organiser and Chair: Loukas N. Anninos (Greece)
Co-Chair: Dr. Håkan Wiklund (Sweden)

Quality in Higher Education – International Cases

026:107
Loukas N. Anninos
The Archetype of Excellence in Universities and TQM
[Abstract and Fulltext]

026:108
Cleopatra Deliou
Quality Standards and Reputation in HE
[Full text not available]

026:109
Petros K. Dounos, George A. Bohoris
Exploring the Interconnection of Known TQM Process Improvement Initiatives in Higher Education with Key CMMI Concepts
[Full text not available]

026:110
Konstantinos Giziakis, Chrysa Agapitou
Enhancing Quality in Higher Education: The case of the University of Piraeus Careers Office- Entrepreneurship Service
[Full text not available]

026:111
Loukas N. Anninos
University Performance Evaluation Approaches
[Abstract and Fulltext]

Parallel Sessions 5D

Special Ph.D candidates session
Organiser and Chair: Loukas N. Anninos (Greece)
Co-Chair: Dr. Håkan Wiklund (Sweden)

Quality in Higher Education – International Cases

026:112
Per Kristav, Lena Sperling, Anders Warell
Towards An Internet Based Visual Tool for Communication with Consumers in Early Phases of Product Development Process
[Abstract and Fulltext]

Parallel Sessions 5E

Session Chairs: Dr. Shinya Nagasawa (Japan) and Dr. James Longstaff (UK)
Kansei Engineering 5

026:113
Eiichi Endo, Teruko Ohba, Masayuki Kumagai, Mie Sato, Masao Kasuga
A Proposal of Support System for Product Development in Pickles on Kansei Engineering
[Abstract and Fulltext]

026:114
Mirja Kälviäinen
User Experience Capturing through Make Do Innovation Sessions
[Abstract and Fulltext]

026:115
Andreas Nordgren, Hideki Aoyama
Mesh-Based 3D-Design Spaces for Complex Shapes in Kansei Engineering
[Full text not available]

Parallel Sessions 6A

Session Chairs: Dr. Shu Yamada (Japan) and Dr. Bozena Poksinska (Sweden)
VPE; Lean Six Sigma Design; Quality Capability

026:116
Anders Warell
Visual Experience of Brand-Specific Automobile Design
[Full text not available]

026:117
Young H. Park, Choon B. Yoo
A Study of Creative Value Design based on Lean DFSS
[Full text not available]

026:118
Jean-Baptiste Fouquet, Ida Gremyr
Design for Six Sigma and Lean Product Development
[Abstract and Fulltext]

026:119
Sebastian Schlund, Stefan Ott, Petra Winzer
Method Integration to enhance the Quality Capability of the Product Development Process
[Abstract and Fulltext]

Parallel Sessions 6B

Session Chairs: Dr. Antonio Lanzotti and Dr. Amalia Vanacore (Italy)
Control Charts; Game Theory; Regression Model; Organisational Change

026:120
Darja Noskievicová
Control Chart Limits Setting when Data are Auto-Correlated
[Abstract and Fulltext]

026:121
Adam Hamrol, Agnieszka Kujawinska
New Method of Control Charts Analysis
[Abstract and Fulltext]

026:122
Jaw-Sin Su, Juei-Yang Su
Apply Grid in Design to Bayes’ Procedure of Game Theory
[Full text not available]

026:123
Debora D’Avino, Pasquale Erto
A Piecewise Regression Model for Identifying the Strategic Inflection Point for Organizational Change
[Abstract and Fulltext]

Parallel Sessions 6C

Session Chairs: Dr. Alain Lepage (France) and Dr. Fernando Padro (US)
Quality in Higher Education; Libraries

026:124
Stefano Barone, Eva Lo Franco
Teaching Experiments and Student Feedback
[Abstract and Fulltext]

026:125
Salvatore La Rosa, Eva Lo Franco
Quality Education in Italian Universities
[Abstract and Fulltext]

026:126
Milan Hutyra
The Way from Quality Management System to Excellence at the University Environment
[Abstract and Fulltext]

026:127
Anette Hallberg
Prerequisites for Quality Improvements in the Library
[Abstract and Fulltext]

Parallel Sessions 6D

Session Chairs: Dr. Bo Enquist (Sweden) and Dr. Nelson Antonio (Portugal)
Quality Consulting; Teamwork and Knowledge Management

026:128
Juozas Ruzevicius, Dalius Serafina
The Study of Quality Consulting Business Peculiarities in Lithuania
[Full text not available]

026:129
Fumiyoshi Miyashita, Miku Katsuda, Tsutomu Izui
Effect of Face to Face Type Information Sharing and Motivation of an Employee on an Organizational Effectiveness
[Full text not available]

026:130
Manuel F. Suárez-Barraza, Tony Lingham
Kaizen within Kaizen Teams: Continuous and Process Improvements in a Spanish Municipality
[Full text not available]

026:131
Beata Starzynska
Knowledge Conversion in Teamwork with usage of Quality Tools
[Abstract and Fulltext]

Parallel Sessions 6E

Session Chairs: Dr. Tatsuo Nishino (Japan) & Dr. Simon Schútte; (Sweden)
Kansei Engineering 6

026:132
M. L. Anitawati, M. N. Nor Laila, M. Nagamuchi
Kansei Engineering: A study on Perception of Online Clothing Websites
[Abstract and Fulltext]

026:133
Parul Nanda, Jeff Bos, Kem-Laurin Kramer, Catharine Hay, Jennifer Ignacz
Effect of SmartPhone Aesthetic Design on Users’ Emotional Reaction: An Empirical Study
[Full text not available]

026:134
Xiaojuan Chen, Brian Henson, Cathy Barnes, Tom Childs
A Factorial Design Experiment in Affective Combination of Visual and Tactile Stimuli in the Context of Keypads
[Abstract and Fulltext]

026:135
James Longstaff, Alison McKay, Tom Childs, Rachid Gamal
Design for Affect: A Case Study in the Design for Confectionery Packaging
[Full text not available]

Plenary Session 4

Session Chair: Dr. Young H. Park (Korea)

026:136
Bo Edvardsson, Bo Enquist, Robert Johnston
Creating and Test-driving Service Experiences Prior to Purchase and Consumption
[Full text not available]

026:137
Nagasawa Shin’ya
Customer Experience Management Influencing on Human Kansei to MOT
[Abstract and Fulltext]

Special Kansei Engineering Session

Session Chair: Dr. Mitsuo Nagamachi (Japan)

026:138
Mitsuo Nagamachi, Tatsuo Nishino, Hiroyasu Okuo, Kouichi Ito, Takashi Itami
An Application of Kansei Engineering and Rough set Model to Designing a Comprehensive Ball Pen
[Full text not available]

026:139
Mitsuo Nagamachi, Ryoichi Satsuta, Mika Uematsu, Shigeru Sugihara
Design of a Car Floor Carpet Using Kansei Engineering Approach
[Full text not available]

026:140
Keiko Ishihara, Miho Harada, Shigekazu Ishiahra
Kansei to Movement of Autonomous Robots
[Full text not available]

026:141
Shigekazu Ishihara, Mitsuo Nagamachi, Keiko Ishihara
Analyzing Kansei and Design Elements Relations with PLS
[Full text not available]

026:142
Shigekazu Ishihara, Keiko Ishihara
Morphometrics and Kansei Engineering
[Full text not available]

Kansei Engineering: Closing Plenary Session

026:143
Donald K. Gates, Peter Steane
Historical Origins and Development of Economic Rationalism
[Abstract and Fulltext]

Year:2007
Series:Linköping Electronic Conference Proceedings
ISSN (print):1650-3686
ISSN (online):1650-3740
Available:2008-02-15
Publisher:Linköping University Electronic Press; Linköpings universitet

REFERENCE TO THIS PAGE
Su mi Dahlgaard-Park, Jens J. Dahlgaard (2007). 10th QMOD Conference. Quality Management and Organiqatinal Development. Our Dreams of Excellence; 18-20 June; 2007 in Helsingborg; Sweden http://www.ep.liu.se/ecp_home/index.en.aspx?issue=026 (10/31/2014)