Files:DescriptionFile size FormatBrowse
Fulltext0.19 MBPDF (requires Acrobat Reader)Previous | Next
  
Authors:S. W. Lee: Creative Design Institute, Sungkyunkwan University, Korea
Y. S. Kim: Creative Design Institute, Sungkyunkwan University, Korea
Publication title:Product-Service Systems Design Method Integrating Service Function and Service Activity and Case Studies
Conference:Proceedings of the 2nd CIRP IPS2 Conference 2010; 14-15 April; Linköping; Sweden
Publication type: Abstract and Fulltext
Issue:077
Article No.:035
Abstract:This paper proposes a design framework of Product-Service Systems (PSS) using both functional modelling and service activities. In the functional modelling of PSS; the function decomposition approach is used with specification of service providers and service receivers. The overall function of PSS is decomposed into various sub-functions and service providers/receivers are also decomposed into sub-providers/receivers; which are later appropriately assigned to sub-functions. Each sub-function is linked with the service activities based on the information on its service providers and receivers. The linkage between sub-functions and service activities is represented in the modified service blueprint through the introduction of the function layer. The pairs of sub-functions and service activities are mapped to product and service elements to produce PSS concepts. Case studies are conducted to confirm the applicability of the proposed methodology for effective PSS design.
Language:English
Keywords:Product-Service Systems (PSS); Functional Modelling; Service Blueprint; Service Function; Service Activity
Year:2010
No. of pages:8
Pages:275-282
ISBN:978-91-7393-381-0
Series:Linköping Electronic Conference Proceedings
ISSN (print):1650-3686
ISSN (online):1650-3740
File:http://www.ep.liu.se/ecp/077/035/ecp10077035.pdf
Available:2012-10-11
Publisher:Linköping University Electronic Press; Linköpings universitet

REFERENCE TO THIS PAGE
S. W. Lee, Y. S. Kim (2010). Product-Service Systems Design Method Integrating Service Function and Service Activity and Case Studies, Proceedings of the 2nd CIRP IPS2 Conference 2010; 14-15 April; Linköping; Sweden http://www.ep.liu.se/ecp_article/index.en.aspx?issue=077;article=035 (accessed 10/21/2014)