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Authors:Marc Stickdorn: MCI – Management Center Innsbruck, Austria
Anita Zehrer: MCI – Management Center Innsbruck, Austria
Publication title:Service Design for tourism SMEs - The concept of service design and its application on the Alpine Zoo in Innsbruck; Austria
Conference:Conference Proceedings; ServDes.2010; Exchanging Knowledge; Linköping; Sweden; 1-3 December 2010
Publication type: Abstract and Fulltext
Issue:060
Article No.:019
Language:English
Year:2010
No. of pages:2
Pages:147-148
ISBN:978-91-7519-770-8
Series:Linköping Electronic Conference Proceedings
ISSN (print):1650-3686
ISSN (online):1650-3740
File:http://www.ep.liu.se/ecp/060/019/ecp10060019.pdf
Available:2012-09-20
Publisher:Linköping University Electronic Press; Linköpings universitet

REFERENCE TO THIS PAGE
Marc Stickdorn, Anita Zehrer (2010). Service Design for tourism SMEs - The concept of service design and its application on the Alpine Zoo in Innsbruck; Austria, Conference Proceedings; ServDes.2010; Exchanging Knowledge; Linköping; Sweden; 1-3 December 2010 http://www.ep.liu.se/ecp_article/index.en.aspx?issue=060;article=019 (accessed 11/26/2014)