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| Authors: | Marc Stickdorn: MCI – Management Center Innsbruck, Austria |
| | Anita Zehrer: MCI – Management Center Innsbruck, Austria |
| Publication title: | Service Design for tourism SMEs - The concept of service design and its application on the Alpine Zoo in Innsbruck, Austria |
| Conference: | Conference Proceedings, ServDes.2010, Exchanging Knowledge, Linköping, Sweden, 1-3 December 2010 |
| Publication type: | Abstract and Fulltext |
| Issue: | 060 |
| Article No.: | 019 |
| Language: | English |
| Year: | 2010 |
| No. of pages: | 2 |
| Pages: | 147-148 |
| ISBN: | 978-91-7519-770-8 |
| Series: | Linköping Electronic Conference Proceedings |
| ISSN (print): | 1650-3686 |
| ISSN (online): | 1650-3740 |
| File: | http://www.ep.liu.se/ecp/060/019/ecp10060019.pdf |
| Available: | 2012-09-20 |
| Publisher: | Linköping University Electronic Press, Linköpings universitet |
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REFERENCE TO THIS PAGE | Marc Stickdorn, Anita Zehrer (2010). Service Design for tourism SMEs - The concept of service design and its application on the Alpine Zoo in Innsbruck, Austria, Conference Proceedings, ServDes.2010, Exchanging Knowledge, Linköping, Sweden, 1-3 December 2010 http://www.ep.liu.se/ecp_article/index.en.aspx?issue=060;article=019 (accessed 5/20/2013) |
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