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| Authors: | Stefan Holmlid: Department of Computer and Info Science (IDA), Linköpings universitet |
| Publication title: | Participative, co-operative, emancipatory: From participatory design to service design |
| Conference: | Conference Proceedings ServDes.2009, DeThinking Service, ReThinking Design, Oslo Norway 24-26 November 2009 |
| Publication type: | Abstract and Fulltext |
| Issue: | 059 |
| Article No.: | 009 |
| Abstract: | In the discourse of service design, terms such as platforms, transformation and co-creation have become part of what seems to be an emergent lingua franca. In the participatory design discourse, and the surrounding design traditions, related terms and ideas were developed. The development of the discourse of participatory design, during the last three decades of the 20th century, influence the way we understand the provisions for and possibilities of service design. The analysis is performed along three themes collected from the development of participatory design, and examples of how the legacy of participatory design has been appropriated are given. We conclude that the two disciplines share a basic structure consisting of involvement techniques, cooperative approaches, and emancipatory objectives. Moreover, some areas of future research for service design are identified. |
| Language: | English |
| Year: | 2009 |
| No. of pages: | 14 |
| Pages: | 105-118 |
| ISBN: | 978-91-7519-771-5 |
| Series: | Linköping Electronic Conference Proceedings |
| ISSN (print): | 1650-3686 |
| ISSN (online): | 1650-3740 |
| File: | http://www.ep.liu.se/ecp/059/009/ecp09059009.pdf |
| Available: | 2012-09-19 |
| Publisher: | Linköping University Electronic Press, Linköpings universitet |
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