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Authors:Johan Hultman: Department of Service Management, Lund University, Sweden
Erika Andersson Cederholm: Department of Service Management, Lund University, Sweden
Publication title:The Boundary Work of Commercial Friendship
Conference:Kultur~Natur: Konferens för kulturstudier i Sverige; Conference in Sweden 15–17 June 2009
Publication type: Abstract and Fulltext
Issue:040
Article No.:014
Abstract:With the aim to reconsider lifestyle values in relation to economic rationality in small tourism and hospitality businesses; we focus on the “commercial home” as a site where boundaries between personal and commercial values are constantly performed in practice. Through an interactionist analysis of the narrative of a B&B and gallery owner; we illustrate the emergence of intimacy as a commercial value in the hospitality industry. We analyse the formation of values as a dynamic social process where a traditional market ethos is both rejected and reformulated. We argue that by focusing on the co-creation of value in interactions between producers and consumers; new possibilities to analyse service economy dynamics become visible.
Language:English
Year:2009
No. of pages:11
Pages:131-141
Series:Linköping Electronic Conference Proceedings
ISSN (print):1650-3686
ISSN (online):1650-3740
File:http://www.ep.liu.se/ecp/040/014/ecp0904014.pdf
Available:2009-10-26
Publisher:Linköping University Electronic Press; Linköpings universitet

REFERENCE TO THIS PAGE
Johan Hultman, Erika Andersson Cederholm (2009). The Boundary Work of Commercial Friendship, Kultur~Natur: Konferens för kulturstudier i Sverige; Conference in Sweden 15–17 June 2009 http://www.ep.liu.se/ecp_article/index.en.aspx?issue=040;article=014 (accessed 10/21/2014)