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|Authors:||H. A. Crostack: Dortmund University of Technology, Germany|
|Nadine Schlueter: Dortmund University of Technology, Germany|
|Tobias Gödde: Dortmund University of Technology, Germany|
|Publication title:||Structuring Methods in the Run-up of QFD for Intralogistic Facilities: What Seems to be Useful for Stakeholders?|
|Conference:||11th QMOD Conference. Quality Management and Organizational Development Attaining Sustainability From Organizational Excellence to SustainAble Excellence; 20–22 August; 2008 in Helsingborg; Sweden|
|Abstract:||The purpose of this paper is to present results concerning the applicability of structuring methods. What kind of structure enables a productive transfer into QFD? And going one step further: which stakeholder of an intralogistic facility will find this structuring most helpful? Accuracy in the run-up offers satisfactory results in QFD. And accuracy is often achieved by clarity. Handling intralogistic requirements means dealing with hundreds of data records. Only structuring can achieve a clear overview.|
However; a structure can only be useful if the user finds it easy to handle. Therefore; it is also important to consider the different points of view of users. These users are; as a general rule; stakeholders in the facility - stakeholders that have to weight requirements in the run-up or have to deal with requirements as a part of the planning team.
In conclusion; the paper will point out how to structure requirements in order to give all stakeholders an all-embracing overview of the large amount of requirements.
Furthermore working with a large amount of requirements should become more effective and accurate. As a result clustering and weighting of requirement should become easier.
|Keywords:||Stakeholder; demand; structure; House of Quality; Quality Function Deployment; Stakeholder Analysis|
|No. of pages:||19|
|Series:||Linköping Electronic Conference Proceedings|
|Publisher:||Linköping University Electronic Press; Linköpings universitet|
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