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Authors:José Francisco Ramos Zanca: Civil engineering department, Fluminense Federal University (UFF), Rio de Janeiro, Brazil
Osvaldo Luiz Gonçalves Quelhas: Civil engineering department, Fluminense Federal University (UFF), Rio de Janeiro, Brazil
Fernando Olivieira de Araujo: Iindustrial engineering department, Catholic University (PUC-Rio), Production engineering department, Federal Center of Technological Education (CEFET/RJ), Brazil
Helder Gomes Costa: Production engineering department, Fluminense Federal University (UFF), Brazil
Publication title:Third Generation Quality Movements: From The stricto sensu Technique to Organizational Sustainability Models
Conference:11th QMOD Conference. Quality Management and Organizational Development Attaining Sustainability From Organizational Excellence to SustainAble Excellence; 20–22 August; 2008 in Helsingborg; Sweden
Publication type: Abstract
Issue:033
Article No.:060
Abstract:Purpose: Quality is (not mistakenly) one of the most discussed themes in the production management arena. This article analyses; based on literature review; the evolution of the quality concept; focusing on the called “third generation quality movement”; which is inspired by organic and relational premises; and it is observed completely associated with the postulates related with the organizaqtional sustainability concept. As conclusion; it is noticed that the evolution of the concept justifies the creation of organizational self-assessment sustainable models.

Methodology/Approach: The methodology used in these study was based on the comparative analysis of literature review; referenced in national and international books; journals; monographs and thesis; related with all the concepts associated with sustainable excellence models; quality and organizatinal sustainability.

Conclusion/Findings: According to the analysis of the presented material and based on the observed tendencies in large Brazilian and international organizations; it is true that the evolution of the organizational management systems to the called third generation of quality is going to be a natural movement. Therefore; related to sustainable organizational management is suggested a gradual review of the actual organizational performance assessment; recommending; not only considerer the economic-financial criterions in the assessment ; but also include social and environmental criterions in this assessment.

Language:English
Keywords:Corporate Sustainability; Quality; Sustainable Development; Excellence Models
Year:2008
No. of pages:16
Series:Linköping Electronic Conference Proceedings
ISSN (print):1650-3686
ISSN (online):1650-3740
File:http://www.ep.liu.se/ecp/033/060/ecp0803360.pdf
Available:2008-12-09
Publisher:Linköping University Electronic Press; Linköpings universitet

REFERENCE TO THIS PAGE
José Francisco Ramos Zanca, Osvaldo Luiz Gonçalves Quelhas, Fernando Olivieira de Araujo, Helder Gomes Costa (2008). Third Generation Quality Movements: From The stricto sensu Technique to Organizational Sustainability Models, 11th QMOD Conference. Quality Management and Organizational Development Attaining Sustainability From Organizational Excellence to SustainAble Excellence; 20–22 August; 2008 in Helsingborg; Sweden http://www.ep.liu.se/ecp_article/index.en.aspx?issue=033;article=060 (accessed 11/29/2014)