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|Authors:||José Francisco Ramos Zanca: Civil engineering department, Fluminense Federal University (UFF), Rio de Janeiro, Brazil|
|Osvaldo Luiz Gonçalves Quelhas: Civil engineering department, Fluminense Federal University (UFF), Rio de Janeiro, Brazil|
|Fernando Olivieira de Araujo: Iindustrial engineering department, Catholic University (PUC-Rio), Production engineering department, Federal Center of Technological Education (CEFET/RJ), Brazil|
|Helder Gomes Costa: Production engineering department, Fluminense Federal University (UFF), Brazil|
|Publication title:||Third Generation Quality Movements: From The stricto sensu Technique to Organizational Sustainability Models|
|Conference:||11th QMOD Conference. Quality Management and Organizational Development Attaining Sustainability From Organizational Excellence to SustainAble Excellence; 20–22 August; 2008 in Helsingborg; Sweden|
|Abstract:||Purpose: Quality is (not mistakenly) one of the most discussed themes in the production management arena. This article analyses; based on literature review; the evolution of the quality concept; focusing on the called “third generation quality movement”; which is inspired by organic and relational premises; and it is observed completely associated with the postulates related with the organizaqtional sustainability concept. As conclusion; it is noticed that the evolution of the concept justifies the creation of organizational self-assessment sustainable models.|
Methodology/Approach: The methodology used in these study was based on the comparative analysis of literature review; referenced in national and international books; journals; monographs and thesis; related with all the concepts associated with sustainable excellence models; quality and organizatinal sustainability.
Conclusion/Findings: According to the analysis of the presented material and based on the observed tendencies in large Brazilian and international organizations; it is true that the evolution of the organizational management systems to the called third generation of quality is going to be a natural movement. Therefore; related to sustainable organizational management is suggested a gradual review of the actual organizational performance assessment; recommending; not only considerer the economic-financial criterions in the assessment ; but also include social and environmental criterions in this assessment.
|Keywords:||Corporate Sustainability; Quality; Sustainable Development; Excellence Models|
|No. of pages:||16|
|Series:||Linköping Electronic Conference Proceedings|
|Publisher:||Linköping University Electronic Press; Linköpings universitet|
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