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|Authors:||Mark von Weber: Washington State Quality Award / Examiner and O&S Safety Analysis, USA|
|O. McAfee: Washington State Quality Award / Examiner and O&S Safety Analysis, USA|
|Publication title:||Excellence in Government: Can We Ensure Public Accountability via Performance Excellence?|
|Conference:||10th QMOD Conference. Quality Management and Organiqatinal Development. Our Dreams of Excellence, 18-20 June, 2007 in Helsingborg, Sweden|
|Publication type:||Full text not available|
|Abstract:||The Washington State Quality Award (WSQA) was first established in 1994 with Senate Bill 6220. This legislation resulted from several years of effort by a cadre of volunteers representing government, business, and labour.|
Consequently, the organizational structure, policies, and functions of a Board of Directors were crafted. Initially, two organizations were created: (i) a Quality Award Council, to administer the award process; and (ii) the Quality for Washington State Foundation, for business operations purposes and to promote the award.
Funded through donations from the private sector, WSQA was established as a non-profit organization dedicated to providing education and training on the Baldrige National Quality Program (BNQP) model for performance excellence. The state government provided an administrative program manager, residing within the Secretary of State, Office of Corporations.
Originally, the legislation authorized the Governor to chair the Quality Award Council and to appoint some twenty members to the council representing academia, business, and labour. Later, the legislation was modified to require the Governor to appoint only one person and to eliminate state funding for the administrative program manager.
The organization has been redesigned to incorporate a Board of Directors, a Panel of Judges, and is headed by an Executive Director. Since its creation, now over a decade ago, WSQA: (i) has maintained the value and integrity of the award; (ii) aims to build a sound financial base; (iii) increased awareness throughout the state; (iv) provides conferences and training on BNQP principles; (v) and continues to recognize organizations pursuing and achieving performance excellence. (WSQA, 2003)
|Keywords:||BNQP, EFQM, GMAP, ISMS, WSQA|
|No. of pages:||14|
|Series:||Linköping Electronic Conference Proceedings|
|Publisher:||Linköping University Electronic Press, Linköpings universitet|
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