Files:DescriptionFile size FormatBrowse
Previous | Next
  
Authors:Sverker Alänge: Quality Sciences, Dept. Of Technology Management and Economics, Chalmers University of Technology, Göteborg, Sweden
Annika Steiber: Quality Sciences, Dept. of Technology Management and Economics, Chalmers University of Technology, Göteborg, Sweden
Publication title:Diffusion of Quality Management: An Empirical Test of an Analytical Framework
Conference:10th QMOD Conference. Quality Management and Organiqatinal Development. Our Dreams of Excellence; 18-20 June; 2007 in Helsingborg; Sweden
Publication type: Full text not available
Issue:026
Article No.:106
Abstract:New management knowledge and practices do not take root easily and the success rate for implementation of some well known approaches such as TQM; reengineering and balanced scorecards has been fairly low (Beer 2001). According to Spector& Beer (1994); 70% of corporations studied were disappointed with the effectiveness of total quality management. However; as was pointed out by Book et al. (2004) and Book (2006); one factor making it harder to research the effectiveness of quality management was that when fully implemented; quality becomes part of the daily work and hence; risks becoming an ‘invisible success’ both for practitioners and for the researcher.

Regardless of the perceived difficulties in implementing new practices; organizations need to develop new ways in order to meet ever changing demands. Hence; there is a need to develop a deeper understanding of how new management practices and organizational innovations diffuse and what are the factors hindering or facilitating this diffusion. Alänge et al. (1998) presented a tentative analytical framework for studying the diffusion of organizational innovations; based on the developments in recent literature on technical innovation and their diffusion.

Language:English
Keywords:Analytical framework; diffusion of innovation; organisational innovation; TQM
Year:2007
No. of pages:8
Series:Linköping Electronic Conference Proceedings
ISSN (print):1650-3686
ISSN (online):1650-3740
File:
Available:2008-02-15
Publisher:Linköping University Electronic Press; Linköpings universitet

REFERENCE TO THIS PAGE
Sverker Alänge, Annika Steiber (2007). Diffusion of Quality Management: An Empirical Test of an Analytical Framework, 10th QMOD Conference. Quality Management and Organiqatinal Development. Our Dreams of Excellence; 18-20 June; 2007 in Helsingborg; Sweden http://www.ep.liu.se/ecp_article/index.en.aspx?issue=026;article=106 (accessed 9/30/2014)