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Authors:Alain Lepage: University of Technology of Compiègne, France
Publication title:The Quality of Life Model as Attribute of the Sustainability Concept
Conference:10th QMOD Conference. Quality Management and Organiqatinal Development. Our Dreams of Excellence; 18-20 June; 2007 in Helsingborg; Sweden
Publication type: Abstract and Fulltext
Issue:026
Article No.:081
Abstract:The Quality of Life (QoL) is a very popular topic; frequently used in the daily discussions of customers and citizens about their personal needs; expectations and requirements; but very difficult to understand; lacking sense which should come from its quality definition and lacking available measurement which should come from a factual quality control process. So our paper begins with a theoretical approach about the QoL theme and a survey designing the map of common parts; discriminations and links between QoL; well-being; health; safety; pleasure; and sustainability. As we have been working on quality services; quality products; change management; organisational development and polls; for many years in companies and state offices (the “voice of the customer” method (Griffin; Hauser; Shiba; Lepage)); our laboratory stocks a large data base about QoLs perception; which can be used in this research. A second survey; also used in this research to validate our assumptions; comes from customer’s needs and expectations for a pill-maker which offers to our laboratory to study new products and services.
Language:English
Keywords:Quality of Life; Well being; happiness; QoL measurement; sustainability; political system
Year:2007
No. of pages:8
Series:Linköping Electronic Conference Proceedings
ISSN (print):1650-3686
ISSN (online):1650-3740
File:http://www.ep.liu.se/ecp/026/081/ecp0726081.pdf
Available:2008-02-15
Publisher:Linköping University Electronic Press; Linköpings universitet

REFERENCE TO THIS PAGE
Alain Lepage (2007). The Quality of Life Model as Attribute of the Sustainability Concept, 10th QMOD Conference. Quality Management and Organiqatinal Development. Our Dreams of Excellence; 18-20 June; 2007 in Helsingborg; Sweden http://www.ep.liu.se/ecp_article/index.en.aspx?issue=026;article=081 (accessed 10/2/2014)