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Authors:Karin Schön: Luleå University of Technology/ Quality and Environmental Management, Sweden
Publication title:Six Sigma and Work Satisfaction Consequences
Conference:10th QMOD Conference. Quality Management and Organiqatinal Development. Our Dreams of Excellence, 18-20 June, 2007 in Helsingborg, Sweden
Publication type: Full text not available
Issue:026
Article No.:040
Abstract:Six Sigma is an improvement methodology, developed by Motorola in the 1980s, whose benefits and financial results are well documented in many areas, see e.g. Kwak and Anbari (2006). Despite the massive amount of Six Sigma literature, its impact on employees is an almost completely neglected area. Six Sigma consists of both process and people aspects (McAdam and Lafferty, 2004), but, up until today, only few studies, focused on understanding the human factor, have been completed (Nonthaleerak et al., 2006).

With a better understanding of how Six Sigma affects the different groups of employees of an organization, a better and more precise concern can be taken in the deployment process. This in turn can lead to more satisfied employees and a higher probability of a successful initiative. Thus, the purpose of this study is to explore how Six Sigma influences work satisfaction among employees.

Language:English
Keywords:Six Sigma, Quality Management, Work Satisfaction, Job satisfaction, Survey, Sweden
Year:2007
No. of pages:8
Series:Linköping Electronic Conference Proceedings
ISSN (print):1650-3686
ISSN (online):1650-3740
File:
Available:2008-02-15
Publisher:Linköping University Electronic Press, Linköpings universitet

REFERENCE TO THIS PAGE
Karin Schön (2007). Six Sigma and Work Satisfaction Consequences, 10th QMOD Conference. Quality Management and Organiqatinal Development. Our Dreams of Excellence, 18-20 June, 2007 in Helsingborg, Sweden http://www.ep.liu.se/ecp_article/index.en.aspx?issue=026;article=040 (accessed 4/24/2014)