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Authors:Mark von Weber: Washington State Quality Award / Examiner and O&S Safety Analysis, USA
O. McAfee: Washington State Quality Award / Examiner and O&S Safety Analysis, USA
Publication title:Excellence in Government: Can We Ensure Public Accountability via Performance Excellence?
Conference:10th QMOD Conference. Quality Management and Organiqatinal Development. Our Dreams of Excellence; 18-20 June; 2007 in Helsingborg; Sweden
Publication type: Full text not available
Issue:026
Article No.:037
Abstract:The Washington State Quality Award (WSQA) was first established in 1994 with Senate Bill 6220. This legislation resulted from several years of effort by a cadre of volunteers representing government; business; and labour.

Consequently; the organizational structure; policies; and functions of a Board of Directors were crafted. Initially; two organizations were created: (i) a Quality Award Council; to administer the award process; and (ii) the Quality for Washington State Foundation; for business operations purposes and to promote the award.

Funded through donations from the private sector; WSQA was established as a non-profit organization dedicated to providing education and training on the Baldrige National Quality Program (BNQP) model for performance excellence. The state government provided an administrative program manager; residing within the Secretary of State; Office of Corporations.

Originally; the legislation authorized the Governor to chair the Quality Award Council and to appoint some twenty members to the council representing academia; business; and labour. Later; the legislation was modified to require the Governor to appoint only one person and to eliminate state funding for the administrative program manager.

The organization has been redesigned to incorporate a Board of Directors; a Panel of Judges; and is headed by an Executive Director. Since its creation; now over a decade ago; WSQA: (i) has maintained the value and integrity of the award; (ii) aims to build a sound financial base; (iii) increased awareness throughout the state; (iv) provides conferences and training on BNQP principles; (v) and continues to recognize organizations pursuing and achieving performance excellence. (WSQA; 2003)

Language:English
Keywords:BNQP; EFQM; GMAP; ISMS; WSQA
Year:2007
No. of pages:14
Series:Linköping Electronic Conference Proceedings
ISSN (print):1650-3686
ISSN (online):1650-3740
File:
Available:2008-02-15
Publisher:Linköping University Electronic Press; Linköpings universitet

REFERENCE TO THIS PAGE
Mark von Weber, O. McAfee (2007). Excellence in Government: Can We Ensure Public Accountability via Performance Excellence?, 10th QMOD Conference. Quality Management and Organiqatinal Development. Our Dreams of Excellence; 18-20 June; 2007 in Helsingborg; Sweden http://www.ep.liu.se/ecp_article/index.en.aspx?issue=026;article=037 (accessed 11/28/2014)