Article | ServDes2018. Service Design Proof of Concept, Proceedings of the ServDes.2018 Conference, 18-20 June, Milano, Italy | Humanizing organizations - the pathway to growth Linköping University Electronic Press Conference Proceedings
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Title:
Humanizing organizations - the pathway to growth
Author:
Andrea Augsten: University of Wuppertal, Germany Bernadette Geuy: Service Design Consultant, San Francisco, USA Rachel Hollowgrass: University of California, Berkeley, USA Titta Jylkäs: University of Lapland, Finland Marjukka Makela Klippi: Aalto University, Finland
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Year:
2018
Conference:
ServDes2018. Service Design Proof of Concept, Proceedings of the ServDes.2018 Conference, 18-20 June, Milano, Italy
Issue:
150
Article no.:
106
Pages:
1229-1229
No. of pages:
1
Publication type:
Abstract and Fulltext
Published:
2018-07-05
ISBN:
978-91-7685-237-8
Series:
Linköping Electronic Conference Proceedings
ISSN (print):
1650-3686
ISSN (online):
1650-3740
Publisher:
Linköping University Electronic Press, Linköpings universitet


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The workshop focuses on the human aspects of organizations such as needs, values, motivations, beliefs or fears and introduces a framework for evaluating key factors that “humanize” the organization. Through the collaborative and interactive teamwork, audience will together with organizers to explore, discover and identify emerging key challenges to become a human-centered organization, and ideate design solutions to solve them.

Keywords: service design, humanizing, organization, human-centered design

ServDes2018. Service Design Proof of Concept, Proceedings of the ServDes.2018 Conference, 18-20 June, Milano, Italy

Author:
Andrea Augsten, Bernadette Geuy, Rachel Hollowgrass, Titta Jylkäs, Marjukka Makela Klippi
Title:
Humanizing organizations - the pathway to growth
References:
No references available

ServDes2018. Service Design Proof of Concept, Proceedings of the ServDes.2018 Conference, 18-20 June, Milano, Italy

Author:
Andrea Augsten, Bernadette Geuy, Rachel Hollowgrass, Titta Jylkäs, Marjukka Makela Klippi
Title:
Humanizing organizations - the pathway to growth
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Last updated: 2019-06-04