Article | Service Design Geographies. Proceedings of the ServDes.2016 Conference | Towards Sustainable Impact After University-Government Design Projects: Case of Worker Services in Singapore
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Title:
Towards Sustainable Impact After University-Government Design Projects: Case of Worker Services in Singapore
Author:
Yvonne Yeo: National University of Singapore, Singapore Jiaying Chew: National University of Singapore, Singapore Jung-Joo Lee: National University of Singapore, Singapore
Download:
Full text (pdf)
Year:
2016
Conference:
Service Design Geographies. Proceedings of the ServDes.2016 Conference
Issue:
125
Article no.:
048
Pages:
537-543
No. of pages:
7
Publication type:
Abstract and Fulltext
Published:
2016-05-17
ISBN:
978-91-7685-738-0
Series:
Linköping Electronic Conference Proceedings
ISSN (print):
1650-3686
ISSN (online):
1650-3740
Publisher:
Linköping University Electronic Press, Linköpings universitet


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Recently, there have been a number of design collaboration projects between government agencies and external design experts in many parts of the world. The Singapore government is known for its effectiveness and efficiency. Design collaboration projects are mainly initiated by top management in the government. In its early stage of adopting design, it is ever now important for the Singapore government to diagnose its current state of understanding of the true roles of design, conditions needed for nurturing design capabilities and set future directions they need to head towards. With this aim, this paper looks into recent design collaboration projects between a Ministry and a University in Singapore, to investigate challenges and opportunities in creating sustainable impact after the collaboration. By doing so, we believe that the government can truly benefit from the adoption of design for citizen-centred transformation.

Keywords: Government, Public Service, Singapore, Design Capabilities

Service Design Geographies. Proceedings of the ServDes.2016 Conference

Author:
Yvonne Yeo, Jiaying Chew, Jung-Joo Lee
Title:
Towards Sustainable Impact After University-Government Design Projects: Case of Worker Services in Singapore
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Service Design Geographies. Proceedings of the ServDes.2016 Conference

Author:
Yvonne Yeo, Jiaying Chew, Jung-Joo Lee
Title:
Towards Sustainable Impact After University-Government Design Projects: Case of Worker Services in Singapore
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