Article | Service Design Geographies. Proceedings of the ServDes.2016 Conference | A Representation Framework of Product-Service Systems for Classification and Design
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Title:
A Representation Framework of Product-Service Systems for Classification and Design
Author:
Yong Se Kim: Sungkyunkwan University, Korea
Download:
Full text (pdf)
Year:
2016
Conference:
Service Design Geographies. Proceedings of the ServDes.2016 Conference
Issue:
125
Article no.:
046
Pages:
522-529
No. of pages:
8
Publication type:
Abstract and Fulltext
Published:
2016-05-17
ISBN:
978-91-7685-738-0
Series:
Linköping Electronic Conference Proceedings
ISSN (print):
1650-3686
ISSN (online):
1650-3740
Publisher:
Linköping University Electronic Press, Linköpings universitet


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A Product-Service System (PSS) is a system of products, services, supporting networks and infrastructure that is designed to satisfy customer needs and to provide values. PSSs are very different from each other while some PSSs are similar to some. A representation framework of PSSs has been devised so that various PSSs could be represented and compared using the framework composed of twelve spaces, or viewpoints. Also the framework could serve as a design guide so that those issues from the viewpoints of the specific spaces of the representation framework could be considered in designing PSSs. The framework is composed of spaces such as value, product, service, product-service ratio, customer, business model, actor, touchpoint, context, time, society, and environment. In this short paper, the framework and its spaces are described using examples represented in the PSS Representation and Repository system, which is being developed to support manufacturing servitization.

Keywords: Product-Service Systems, Design, Representation Framework, Classification

Service Design Geographies. Proceedings of the ServDes.2016 Conference

Author:
Yong Se Kim
Title:
A Representation Framework of Product-Service Systems for Classification and Design
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Service Design Geographies. Proceedings of the ServDes.2016 Conference

Author:
Yong Se Kim
Title:
A Representation Framework of Product-Service Systems for Classification and Design
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