Article | Service Design Geographies. Proceedings of the ServDes.2016 Conference | Towards Diffuse Forms of Public Governance: Service Design, Open Data and Disruption in the Private Rented Market
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Title:
Towards Diffuse Forms of Public Governance: Service Design, Open Data and Disruption in the Private Rented Market
Author:
Helen Polati Trippe: Royal College of Art, London UK Laís de Almeida: Royal College of Art, London UK Iban Benzal: Royal College of Art, London UK
Download:
Full text (pdf)
Year:
2016
Conference:
Service Design Geographies. Proceedings of the ServDes.2016 Conference
Issue:
125
Article no.:
038
Pages:
468-479
No. of pages:
12
Publication type:
Abstract and Fulltext
Published:
2016-05-17
ISBN:
978-91-7685-738-0
Series:
Linköping Electronic Conference Proceedings
ISSN (print):
1650-3686
ISSN (online):
1650-3740
Publisher:
Linköping University Electronic Press, Linköpings universitet


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This paper discusses the contribution of service design in not only reducing barriers to accessibility but more importantly crafting alignments in complex interplays of power and balances of demand and supply in public service delivery. It examines the role of open data as a material for design and its public value in public service innovation.

Keywords: public service innovation, service design, open data and public value

Service Design Geographies. Proceedings of the ServDes.2016 Conference

Author:
Helen Polati Trippe, Laís de Almeida, Iban Benzal
Title:
Towards Diffuse Forms of Public Governance: Service Design, Open Data and Disruption in the Private Rented Market
References:

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Service Design Geographies. Proceedings of the ServDes.2016 Conference

Author:
Helen Polati Trippe, Laís de Almeida, Iban Benzal
Title:
Towards Diffuse Forms of Public Governance: Service Design, Open Data and Disruption in the Private Rented Market
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