Article | Service Design Geographies. Proceedings of the ServDes.2016 Conference | Towards Diffuse Forms of Public Governance: Service Design, Open Data and Disruption in the Private Rented Market
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Towards Diffuse Forms of Public Governance: Service Design, Open Data and Disruption in the Private Rented Market
Helen Polati Trippe: Royal College of Art, London UK Laís de Almeida: Royal College of Art, London UK Iban Benzal: Royal College of Art, London UK
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Service Design Geographies. Proceedings of the ServDes.2016 Conference
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This paper discusses the contribution of service design in not only reducing barriers to accessibility but more importantly crafting alignments in complex interplays of power and balances of demand and supply in public service delivery. It examines the role of open data as a material for design and its public value in public service innovation.

Keywords: public service innovation, service design, open data and public value

Service Design Geographies. Proceedings of the ServDes.2016 Conference

Helen Polati Trippe, Laís de Almeida, Iban Benzal
Towards Diffuse Forms of Public Governance: Service Design, Open Data and Disruption in the Private Rented Market

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Service Design Geographies. Proceedings of the ServDes.2016 Conference

Helen Polati Trippe, Laís de Almeida, Iban Benzal
Towards Diffuse Forms of Public Governance: Service Design, Open Data and Disruption in the Private Rented Market
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