Article | Service Design Geographies. Proceedings of the ServDes.2016 Conference | Service Design for Effective Servitization and New Service Implementation
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Title:
Service Design for Effective Servitization and New Service Implementation
Author:
Giulia Calabretta: Delft University of Technology, Deft, The Netherlands Christine De Lille: Delft University of Technology, Deft, The Netherlands Caroline Beck: Delft University of Technology, Deft, The Netherlands Jurgen Tanghe: Delft University of Technology, Deft, The Netherlands
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Full text (pdf)
Year:
2016
Conference:
Service Design Geographies. Proceedings of the ServDes.2016 Conference
Issue:
125
Article no.:
008
Pages:
91-104
No. of pages:
14
Publication type:
Abstract and Fulltext
Published:
2016-05-17
ISBN:
978-91-7685-738-0
Series:
Linköping Electronic Conference Proceedings
ISSN (print):
1650-3686
ISSN (online):
1650-3740
Publisher:
Linköping University Electronic Press, Linköpings universitet


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In this paper we attempt to contribute to this research gap by proposing design professionals as enablers of the servitization transition, and the design approach to service innovation as a set of tools and practices that product-centric organizations can use for service innovation and effective implementation.

Service Design Geographies. Proceedings of the ServDes.2016 Conference

Author:
Giulia Calabretta, Christine De Lille, Caroline Beck, Jurgen Tanghe
Title:
Service Design for Effective Servitization and New Service Implementation
References:

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Service Design Geographies. Proceedings of the ServDes.2016 Conference

Author:
Giulia Calabretta, Christine De Lille, Caroline Beck, Jurgen Tanghe
Title:
Service Design for Effective Servitization and New Service Implementation
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