This study conducted on-site observations of the washing and dressing behaviors of bathroom users in different groups; and interviewed users concerning their bathroom usage experience. The specific morning bathroom usage procedures of 15 users were recorded. The users consisted of adults; children; and elderly people. The time allocated for each bathroom user was approximately 10 minutes; which began with observing the usage procedures and then subsequently transcribing these procedures into texts. After analyzing the same behaviors of different bathroom users; a conclusion was drawn about similar problems that occurred to general bathroom users. Finally; new indexes were designed to address those problems; as well as similar problems; were analyzed; consolidated; and summarized into four categories: water volume and temperature adjustment; face-washing and cleaning method; handrail setting and height; and storage space. Through the case study; this research aimed to define the problems encountered by users while washing and dressing in a bathroom; further discuss these problems; and seek for solutions.
Keywords: Bathroom Space; Washing and dressing behaviors; Observation method
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