Article | ServDes.2014 Service Future; Proceedings of the fourth Service Design and Service Innovation Conference; Lancaster University; United Kingdom; 9-11 April 2014 | Design for Service Design and Research Forum Link�ping University Electronic Press Conference Proceedings
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Title:
Design for Service Design and Research Forum
Author:
Daniela Sangiorgi: Lancaster University, UK Alison Prendville: University of the Arts London, UK Lia Patricio: University of Porto, Portugal Don Allen: CISCO and ISSIP member
Download:
Full text (pdf)
Year:
2014
Conference:
ServDes.2014 Service Future; Proceedings of the fourth Service Design and Service Innovation Conference; Lancaster University; United Kingdom; 9-11 April 2014
Issue:
099
Article no.:
059
Pages:
483-483
No. of pages:
1
Publication type:
Abstract and Fulltext
Published:
2014-06-25
ISBN:
978-91-7519-280-2
Series:
Linköping Electronic Conference Proceedings
ISSN (print):
1650-3686
ISSN (online):
1650-3740
Publisher:
Linköping University Electronic Press; Linköpings universitet


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Service Design Research has been developing considerably in these last few years; with more research centres approaching designing for services from different design backgrounds. As we can see from the ServDes2014 conference programme; services as a new object for Design; touch many existing fields of innovation and requires contributions related to methodological development (i.e. co-design; empathic design; etc.); sectorial development requirements (i.e. healthcare; transport; education; etc.); delivery channels design (i.e. digital services; social interaction; touchpoints; etc.) as well as related to the development of theoretical frameworks and foundations. At the same time Service Design researchers are approaching the wider academic fields of Service Research and Service Science to position Service Design within the global and multidisciplinary debate around service innovation. This forum builds on an on-going UK Art and Humanity Research Council funded network on Service Design Research; surveying Service Research priorities; and generating Special Interest Groups discussions; as part of the International Society of Service Innovation Professionals (ISSIP). The forum aims to initiate the development of an international map of Service Design Research to compare and link it with; contemporary research priorities and themes as currently discussed in Service Research and Service Science. Workshop participants will actively contribute to this mapping exercise and to the following discussion.

ServDes.2014 Service Future; Proceedings of the fourth Service Design and Service Innovation Conference; Lancaster University; United Kingdom; 9-11 April 2014

Author:
Daniela Sangiorgi, Alison Prendville, Lia Patricio, Don Allen
Title:
Design for Service Design and Research Forum
References:
No references available

ServDes.2014 Service Future; Proceedings of the fourth Service Design and Service Innovation Conference; Lancaster University; United Kingdom; 9-11 April 2014

Author:
Daniela Sangiorgi, Alison Prendville, Lia Patricio, Don Allen
Title:
Design for Service Design and Research Forum
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