Article | ServDes.2014 Service Future; Proceedings of the fourth Service Design and Service Innovation Conference; Lancaster University; United Kingdom; 9-11 April 2014 | Bedside Manners: Lessons Learned from Design Practice in Healthcare
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Title:
Bedside Manners: Lessons Learned from Design Practice in Healthcare
Author:
Daniel Wolstenholme: User-centred Healthcare Design, Sheffield Teaching Hospitals NHS Foundation Trust, UK Helena Sustar: User-centred Healthcare Design, Sheffield Hallam University, UK Simon Bowen: Newcastle University, School of Computing Science, UK
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Year:
2014
Conference:
ServDes.2014 Service Future; Proceedings of the fourth Service Design and Service Innovation Conference; Lancaster University; United Kingdom; 9-11 April 2014
Issue:
099
Article no.:
053
Pages:
466-468
No. of pages:
3
Publication type:
Abstract and Fulltext
Published:
2014-06-25
ISBN:
978-91-7519-280-2
Series:
Linköping Electronic Conference Proceedings
ISSN (print):
1650-3686
ISSN (online):
1650-3740
Publisher:
Linköping University Electronic Press; Linköpings universitet


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No abstract available

ServDes.2014 Service Future; Proceedings of the fourth Service Design and Service Innovation Conference; Lancaster University; United Kingdom; 9-11 April 2014

Author:
Daniel Wolstenholme, Helena Sustar, Simon Bowen
Title:
Bedside Manners: Lessons Learned from Design Practice in Healthcare
References:

Cottam; H. & Leadbeater; C. (2004). RED Paper 01 Health: Co-creating Services; Retrieved from: http://www.designcouncil.info/RED/health/REDPaper01.pdf.


Horne; M.; Khan; H. & Corrigan; P. (2013). People Powered Health; Retrieved from: http://www.nesta.org.uk/library/documents/PPHforpplbyppl2.pdf


Parker; S. & Heapy; J. (2006). The Journey to the Interface: How public service design can connect users to reform; London; UK: Demos. Retrieved from: http://demos.co.uk/publications/thejourneytotheinterface.

ServDes.2014 Service Future; Proceedings of the fourth Service Design and Service Innovation Conference; Lancaster University; United Kingdom; 9-11 April 2014

Author:
Daniel Wolstenholme, Helena Sustar, Simon Bowen
Title:
Bedside Manners: Lessons Learned from Design Practice in Healthcare
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