Article | ServDes.2014 Service Future; Proceedings of the fourth Service Design and Service Innovation Conference; Lancaster University; United Kingdom; 9-11 April 2014 | Feely Touchpoints and Bouncy Journeys? Kinetic Materials for Service Design
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Title:
Feely Touchpoints and Bouncy Journeys? Kinetic Materials for Service Design
Author:
Robb Mitchell: University of Southern Denmark, Denmark Mette Agger Eriksen: Malmö University, Sweden Sune Klok Gudiksen: University of Aalborg, Denmark Kirsikka Vaajakallio: Diagonal, Finland
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Full text (pdf)
Year:
2014
Conference:
ServDes.2014 Service Future; Proceedings of the fourth Service Design and Service Innovation Conference; Lancaster University; United Kingdom; 9-11 April 2014
Issue:
099
Article no.:
052
Pages:
460-465
No. of pages:
6
Publication type:
Abstract and Fulltext
Published:
2014-06-25
ISBN:
978-91-7519-280-2
Series:
Linköping Electronic Conference Proceedings
ISSN (print):
1650-3686
ISSN (online):
1650-3740
Publisher:
Linköping University Electronic Press; Linköpings universitet


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Design materials with unpredictable dynamic qualities such as balancing; bouncing; rolling and falling can lead to surprises that provoke a lively challenging of assumptions. In this workshop; participants will engage hands-on in exploring several contrasting kinetic materials to support negotiating service strategies and values.

Keywords: Workshop; kinetic materials; tangible materials; co-design; service design;service values

ServDes.2014 Service Future; Proceedings of the fourth Service Design and Service Innovation Conference; Lancaster University; United Kingdom; 9-11 April 2014

Author:
Robb Mitchell, Mette Agger Eriksen, Sune Klok Gudiksen, Kirsikka Vaajakallio
Title:
Feely Touchpoints and Bouncy Journeys? Kinetic Materials for Service Design
References:

Buur; J.; Ankenbrand; B. & Mitchell; R. (2013). Participatory business modeling. CoDesign; vol 9; no. 1; 55-71.

Buur; J.; & Gudiksen; S. (2012). Interactive pinball business. Proceedings of the 7th Nordic Conference on Human-Computer Interaction: Making Sense Through Design. Copenhagen; Denmark. 129-138.

Eriksen; Mette Agger (2012) Material Matters in Co-designing ‚Äď Formatting & Staging with Participating Materials in Co-design Projects; Events & Situations. PhD dissertation. Malm√∂ University; Sweden.

Heinemann; T.; Mitchell; R. & Buur; J. (2013) Co- constructing meaning with materials in knnovation Workshops. In B. Darras & S. Belkhamsa (Eds.); Objets et Communication; MEI 30-31 (pp.289-304). Aujordhui; Paris.

Murmann; M. & Heinemann; T. (2013). The design game as a scaffold for consensus in museum exhibition development; Proceedings of PIN-C ‚Äď Participatory Innovation Conference 2013. Lahti; Finland. 16-26.

Mitchell; R; Caglio; A & Buur; J. (2013). Oops! moments : Kinetic material in participatory workshops. Proceedings of NORDES ‚Äď Nordic Design Research Conference; Copenhagen/ Malm√∂; Denmark/Sweden. 60-69.

Mitchell; R.; & Buur; J. (2010;). Tangible business model sketches to support participatory innovation. Proceedings of the 1st DESIRE Network Conference on Creativity and Innovation in Design. √Örhus; Denmark. 199-210.

Vaajakallio; K. (2012). Design games as a tool; a mindset and a structure. PhD; Aalto University; Helsinki; Finland.

ServDes.2014 Service Future; Proceedings of the fourth Service Design and Service Innovation Conference; Lancaster University; United Kingdom; 9-11 April 2014

Author:
Robb Mitchell, Mette Agger Eriksen, Sune Klok Gudiksen, Kirsikka Vaajakallio
Title:
Feely Touchpoints and Bouncy Journeys? Kinetic Materials for Service Design
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