Article | ServDes.2014 Service Future; Proceedings of the fourth Service Design and Service Innovation Conference; Lancaster University; United Kingdom; 9-11 April 2014 | The Strategic Role of Design in Supporting Knowledge Exchange Link�ping University Electronic Press Conference Proceedings
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Title:
The Strategic Role of Design in Supporting Knowledge Exchange
Author:
Jennifer Ballie: Design in Action, University of Dundee, Dundee, UK Suzanne Prior: Design in Action, University of Dundee, Dundee, UK
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Full text (pdf)
Year:
2014
Conference:
ServDes.2014 Service Future; Proceedings of the fourth Service Design and Service Innovation Conference; Lancaster University; United Kingdom; 9-11 April 2014
Issue:
099
Article no.:
048
Pages:
446-450
No. of pages:
5
Publication type:
Abstract and Fulltext
Published:
2014-06-25
ISBN:
978-91-7519-280-2
Series:
Linköping Electronic Conference Proceedings
ISSN (print):
1650-3686
ISSN (online):
1650-3740
Publisher:
Linköping University Electronic Press; Linköpings universitet


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Within the last decade design has had a strategic role in tackling escalating environmental; social and economic problems. Through design thinking; creative methods have been applied to problem solving in a process of collaboration and designers working in new territories and knowledge domains. As the designer has moved further afield the method of Knowledge Exchange (KE) has become more recognised as a democratic approach to collaboration with the ethos that everyone has something creative and productive to offer. This paper provides reflections on early stage findings from a strategic design innovation process in which collaborative partnerships between academics; SMEs and designers emerged through KE and suggests that there is value to be had from using design strategically for not only those from a business or academic background but also for those from the design community and points to a need for more training for designers from all disciplines in how to use design strategically.

Keywords: design thinking; knowledge exchange; collaboration

ServDes.2014 Service Future; Proceedings of the fourth Service Design and Service Innovation Conference; Lancaster University; United Kingdom; 9-11 April 2014

Author:
Jennifer Ballie, Suzanne Prior
Title:
The Strategic Role of Design in Supporting Knowledge Exchange
References:

Acklin; C.; Cruickshank; L. & Evans; M. (2013). Challenges of introducing new design and design management knowledge into the innovation activities of SMEs with little or no prior design activities. Proceedings of European Academy of Design ’Crafting the Future’; Gothenburg; 1-16.

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Kimbell; L. (2011). Rethinking Design Thinking: Part 1. Design and Culture 3(3); 285 – 306.

Koh; S. (2012). Design Thinking: A Culture of Innovation. Social Space. Retrieved from: http://ink.library.smu.edu.sg/lien_research/95.

Nussbaum; B. (2011). Design Thinking is a Failed Experiment: So What’s Next? Fast Company Blog. Retrieved from: http://www.fastcodesign.com/1663558/beyond-designthinking.

ServDes.2014 Service Future; Proceedings of the fourth Service Design and Service Innovation Conference; Lancaster University; United Kingdom; 9-11 April 2014

Author:
Jennifer Ballie, Suzanne Prior
Title:
The Strategic Role of Design in Supporting Knowledge Exchange
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