Keywords: design thinking; knowledge exchange; collaboration
ServDes.2014 Service Future; Proceedings of the fourth Service Design and Service Innovation Conference; Lancaster University; United Kingdom; 9-11 April 2014
Acklin; C.; Cruickshank; L. & Evans; M. (2013). Challenges of introducing new design and design management knowledge into the innovation activities of SMEs with little or no prior design activities. Proceedings of European Academy of Design ’Crafting the Future’; Gothenburg; 1-16.
Collins; H. (2013). Can Design Thinking Still Add Value? Design Management Review 24; 25–39.
Cruickshank; L.; Whitham; R. & Morris; L. (2012). Innovation Through the Design of Knowledge Exchange and the Design of Knowledge Exchange Design. Proceedings of the Design Management Institute. Boston; USA; 1–8.
Design Council 2012. Lord Heseltine Independent Review of Competitiveness. London: Design Council.
Follett; G. & Marra; M. (2012). Design in Action - Building a Model for Knowledge Exchange Between Industry and Academia; Using Design as a Strategy for Business Growth. Proceedings of the Design Management Institute. Boston; USA; 141–150.
Kimbell; L. (2011). Rethinking Design Thinking: Part 1. Design and Culture 3(3); 285 – 306.
Koh; S. (2012). Design Thinking: A Culture of Innovation. Social Space. Retrieved from: http://ink.library.smu.edu.sg/lien_research/95.
Nussbaum; B. (2011). Design Thinking is a Failed Experiment: So What’s Next? Fast Company Blog. Retrieved from: http://www.fastcodesign.com/1663558/beyond-designthinking.