Keywords: Teaching; service design; case study; learning; problem based learning
ServDes.2014 Service Future; Proceedings of the fourth Service Design and Service Innovation Conference; Lancaster University; United Kingdom; 9-11 April 2014
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Kolmos; A.; X. Du; et al. (2008). Facilitation in a PBL environment. Aalborg: UCPBL UNESCO Chair in Problem Based Learning.
Kolmos; A.; Flink; F. K.; Krogh; L.; (2004). The Aalborg PBL Model. Progress; Diversity and Challenges. Aalborg; Denmark; Aalborg University Press.
Morelli; N. (2007). Social Innovation and New Industrial Contexts: Can Designers “Industrialize” Socially Responsible Solutions? Design Issues; 23(4): 3-21.
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Rullani; E. (2004). La Fabbrica dell’Immateriale. Roma; Carocci.
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