Keywords: service design; place making; design anthropology
ServDes.2014 Service Future; Proceedings of the fourth Service Design and Service Innovation Conference; Lancaster University; United Kingdom; 9-11 April 2014
Appadurai; A. (1996). Modernity at Large. Cultural Dimensions of Globalization. Public Worlds. Volume 1. University of Minesota
Brubaker; R. (1984). The Limits of Rationality: An essay on the Social and Moral thought of Max Weber. London: Allen and Unwin.
Casey Edward S.; (1997). How to get from Space to Place in a Fairly Short Stretch of Time. Phenomenological Prolegomena. Senses of Place. Santa Fe: School of American Research Press.
Espelend; W.; Steven Michell L. (1998). Commensuration as a Social Process. Annual Review of Sociology. 24:313-43
Gieryn; T. (2000). A Space of Place in Sociology. Annual Review of Sociology; 26 (2000); 463-496.
Gunn; W. Otto; T. & Smith; R. (2013) Design Anthropology Theory and Practice. Bloomsbury. In Hale; J.; Brandt; E.; & Clark; B. (2010). Rehearsing the Future (p. 20). The Danish Design School Press.
Harrison; S.; & Dourish P. (1996). Re-place-ing space: the roles of place and space in collaborative systems. CSCW ’96 Proceedings of the 1996 ACM conference on Computer supported Co-operative Work (pp. 67-76). ACM New York; NY; USA.
Ingold; T. (1993). The Temporality of the Landscape. Conceptions of Time in Ancient Society. World Archaeology. 25(2). Routledge; p. 152.
Ingold; T. (2007). Lines a Brief History. London: Routledge.
Ingold; T. (2011). Being Alive; Essays on Movement; Knowledge and Description. London: Routledge.
Gatt; C. & Ingold; T. (2013). From Description to Correspondence: Anthropology in Real Time. In Gunn W.; Otto Ton. & Smith R C. (Eds.); Anthropology Theory and Practice (pp.139-158); London: Bloomsbury.
Gaver; B.; Dunne; T.; & Pacenti E. (1999). Cultural Probes: An Experimental Approach for Research Insight. Journal of Interactions; 6(1). January –February.
Miyazaki; H. (2004). The Method of Hope: Anthropology; Philosophy and Fijian Knowledge. Stanford CA: Stanford University Press.
Otto T.; & Smith C.R. (2013). Design Anthropology: A Distinctive Style of Knowing in Design. In Gunn W.; Otto Ton. & Smith R. C. (Eds.); Anthropology Theory and Practice (pp. 1-33). London: Bloomsbury.
Pendlebury; J.; Townshend T.; & Gilroy R. (2009). Social Housing as Heritage: The Case of Byker. London: Ashgate Publishing.
Thomas J. (2006). Phenomenology and Material Culture. In C. Tilley; W. Keane; S. Küchler; M. Rowlands; & P. Spyer (Eds.). Handbook of Material Culture (pp. 43-59). Sage.
Reportsh/h3> H.M Government. Local Government Association. (March 2013). Local Public Service Transformation; A Guide to Whole Place Community Budgets. Whole Place Community Budgets – Rewiring Public Services Around People: Retrieved from http://communitybudgets.org.uk/your-community-budget/stage-2-assessing-appraising/
Whole Place Community Budgets (March 2014). Retrieved from http://www.local.gov.uk/community-budgets/-/journal_content/56/10180/3692233/
Newcastle City Council. Retrieved from: http://www.newcastle.gov.uk/your-council/statisticsand-census-information/byker-2001-census.
Ernst and Young Report 2013. Retrieved from http://www.local.gov.uk/c/document_library/get_file?uuid=29b7253f-3132-4617-be79- 88ada11cf5e0&groupId=10180.
NewspaperRamesh; R. (13.02.13). Quarter of homecare services for the elderly are substandard says the Care Quality Commission. The Guardian. Accessed online 20.10.13
McVeigh T. (17.06.12). Disabled and elderly see their day centres and key services disappear as budget cuts bite. The Guardian. Accessed online 20.10.13