Keywords: Experience-based Co-design; healthcare organisations; participatory design
ServDes.2014 Service Future; Proceedings of the fourth Service Design and Service Innovation Conference; Lancaster University; United Kingdom; 9-11 April 2014
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Lenihan; D. & Briggs; L. (2011). Co-Design: Toward A New Service Vision For Australia? Public Administration Today; 25; 35-47. Retrieved from: http://www.humanservices.gov.au/spw/corporate/publications-andresources/resources/co-design-toward-a-new-service-vision-for-australia.pdf
Locock; L.; Robert; G.; Boaz; A.; Vougioukalou; S.; Shuldham; C.; Fielden J.; et al. (forthcoming). Testing accelerated experience-based co-design: a qualitative study of using a national archive of patient experience narrative interviews to promote rapid patient-centred service improvement. Health Serv Deliv Res.
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Tsianakas; V.; Robert; G.; Maben; J.; Richardson; A.; Dale; C.; & Wiseman; T. (2012). Implementing patient centred cancer care: using Experience-based Co-design to improve patient experience in breast and lung cancer services. Journal of Supportive Care in Cancer; online first DOI: 10.1007/s00520-012-1470-3