Article | ServDes.2014 Service Future; Proceedings of the fourth Service Design and Service Innovation Conference; Lancaster University; United Kingdom; 9-11 April 2014 | A Design-led Complex Intervention for the Stroke Rehabilitation Service Link�ping University Electronic Press Conference Proceedings
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Title:
A Design-led Complex Intervention for the Stroke Rehabilitation Service
Author:
Alastair Macdonald: School of Design, The Glasgow School of Art, Scotland David Loudon: School of Design, The Glasgow School of Art, Scotland Anne Taylor: School of Design, The Glasgow School of Art, Scotland
Download:
Full text (pdf)
Year:
2014
Conference:
ServDes.2014 Service Future; Proceedings of the fourth Service Design and Service Innovation Conference; Lancaster University; United Kingdom; 9-11 April 2014
Issue:
099
Article no.:
022
Pages:
226-236
No. of pages:
11
Publication type:
Abstract and Fulltext
Published:
2014-06-25
ISBN:
978-91-7519-280-2
Series:
Linköping Electronic Conference Proceedings
ISSN (print):
1650-3686
ISSN (online):
1650-3740
Publisher:
Linköping University Electronic Press; Linköpings universitet


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This paper discusses findings from the introduction and integration of design-led qualitative; research methods into the overall scientific methodology for the design and evaluation of a ‘complex intervention’ through a set of pilot random control trials (RCTs). A set of visualisation tools was co-developed with stakeholders to enhance patient-therapist interaction in the context of the stroke rehabilitation setting. The participative approach recognised the importance of mobilising lay knowledge and experience to drive innovation in the tools whose use helped reduce the ‘social distance’ between therapist; patient and clinical biomechanist. The visualisations aided understanding for patients; enhanced communication between patient and therapist; and provided an objective tool for therapists to monitor progress and communicate this to patients. The implications for service improvement and redesign resulting from involving designers in pilot RCT design are discussed.

Keywords: RCT; physical rehabilitation; complex intervention; design approaches; visualisation

ServDes.2014 Service Future; Proceedings of the fourth Service Design and Service Innovation Conference; Lancaster University; United Kingdom; 9-11 April 2014

Author:
Alastair Macdonald, David Loudon, Anne Taylor
Title:
A Design-led Complex Intervention for the Stroke Rehabilitation Service
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ServDes.2014 Service Future; Proceedings of the fourth Service Design and Service Innovation Conference; Lancaster University; United Kingdom; 9-11 April 2014

Author:
Alastair Macdonald, David Loudon, Anne Taylor
Title:
A Design-led Complex Intervention for the Stroke Rehabilitation Service
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