Article | ServDes.2014 Service Future; Proceedings of the fourth Service Design and Service Innovation Conference; Lancaster University; United Kingdom; 9-11 April 2014 | Passing on; Handing over; Letting go - The Passage of Embodied Design Methods for Disaster Preparedness
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Title:
Passing on; Handing over; Letting go - The Passage of Embodied Design Methods for Disaster Preparedness
Author:
Yoko Akama: School of Media and Communication, RMIT University, Australia
Download:
Full text (pdf)
Year:
2014
Conference:
ServDes.2014 Service Future; Proceedings of the fourth Service Design and Service Innovation Conference; Lancaster University; United Kingdom; 9-11 April 2014
Issue:
099
Article no.:
017
Pages:
173-183
No. of pages:
11
Publication type:
Abstract and Fulltext
Published:
2014-06-25
ISBN:
978-91-7519-280-2
Series:
Linköping Electronic Conference Proceedings
ISSN (print):
1650-3686
ISSN (online):
1650-3740
Publisher:
Linköping University Electronic Press; Linköpings universitet


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Natural disasters are predicted to become more frequent and severe. Building on Sangiorgi‚Äôs (2011) principles for transformative practices in service design; the paper discusses a case study of working with communities and emergency agencies in Australia over a five-year period and the process of designing their adaptive capacities for collective and continuous development in strengthening resilience. When transition of intention and ownership is critical in sustaining any community work; what can be enabled in others and ‚Äėlet go‚Äô in the process of doing design? By following the passage of methods through people‚Äôs practices; the paper tells the story of how the methods were adapted; embedded and enacted through those who were part of the fabric of change. What were being ‚Äėdesigned‚Äô were not just a service performance but people‚Äôs adaptive capacity for survival as well as the practices of those who attempted to enable transformation.

Keywords: Transformative services; community; natural disasters; participatory design

ServDes.2014 Service Future; Proceedings of the fourth Service Design and Service Innovation Conference; Lancaster University; United Kingdom; 9-11 April 2014

Author:
Yoko Akama
Title:
Passing on; Handing over; Letting go - The Passage of Embodied Design Methods for Disaster Preparedness
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ServDes.2014 Service Future; Proceedings of the fourth Service Design and Service Innovation Conference; Lancaster University; United Kingdom; 9-11 April 2014

Author:
Yoko Akama
Title:
Passing on; Handing over; Letting go - The Passage of Embodied Design Methods for Disaster Preparedness
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