Article | ServDes.2014 Service Future; Proceedings of the fourth Service Design and Service Innovation Conference; Lancaster University; United Kingdom; 9-11 April 2014 | Informal; Formal; Collaborative: Identifying New Models of Services within Favelas of Rio de Janeiro
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Title:
Informal; Formal; Collaborative: Identifying New Models of Services within Favelas of Rio de Janeiro
Author:
Maíra Joly: COPPE, Federal University of Rio de Janeiro, Brasil Carla Cipolla: COPPE, Federal University of Rio de Janeiro, Brasil Ezio Manzini: INDACO, Politecnico di Milano, Italy
Download:
Full text (pdf)
Year:
2014
Conference:
ServDes.2014 Service Future; Proceedings of the fourth Service Design and Service Innovation Conference; Lancaster University; United Kingdom; 9-11 April 2014
Issue:
099
Article no.:
006
Pages:
57-66
No. of pages:
10
Publication type:
Abstract and Fulltext
Published:
2014-06-25
ISBN:
978-91-7519-280-2
Series:
Linköping Electronic Conference Proceedings
ISSN (print):
1650-3686
ISSN (online):
1650-3740
Publisher:
Linköping University Electronic Press; Linköpings universitet


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Favelas in Rio de Janeiro are places characterized by the lack of infrastructure and access to services. Nevertheless; when looking more closely at these communities; it becomes apparent the power that their social fabric has to create solutions; opening field for the emergence of social innovations. In fact; preliminary research suggests a set of cases where people are already imagining and conceiving a new generation of services within these communities. This article introduces a research about services that arise from social innovations initiatives within favelas of Rio de Janeiro. More precisely; it describes how locals; using social networks connections inside favelas; can design services and how service design can be inspired from these cases to suggest ideas of new service models. In order to illustrate that; a study case about Favela Org√Ęnica is presented; a service born in the Favela of Babil√īnia that promotes new ways to deal with food.

Keywords: service design; social innovation; creative communities

ServDes.2014 Service Future; Proceedings of the fourth Service Design and Service Innovation Conference; Lancaster University; United Kingdom; 9-11 April 2014

Author:
Maíra Joly, Carla Cipolla, Ezio Manzini
Title:
Informal; Formal; Collaborative: Identifying New Models of Services within Favelas of Rio de Janeiro
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ServDes.2014 Service Future; Proceedings of the fourth Service Design and Service Innovation Conference; Lancaster University; United Kingdom; 9-11 April 2014

Author:
Maíra Joly, Carla Cipolla, Ezio Manzini
Title:
Informal; Formal; Collaborative: Identifying New Models of Services within Favelas of Rio de Janeiro
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