Article | Proceedings of the 2nd CIRP IPS2 Conference 2010; 14-15 April; Linköping; Sweden | Potential of the Competence-Cell-based approach for services in co-operative networks

Title:
Potential of the Competence-Cell-based approach for services in co-operative networks
Author:
A. Rosteck: Institute of Management Science, Vienna University of Technology, Vienna, Austria W. Mayrhofer: Institute of Management Science, Vienna University of Technology, Vienna, Austria W. Sihn: Institute of Management Science, Vienna University of Technology, Vienna, Austria J. Ackermann: Department of Factory Planning and Factory Management, Chemnitz University of Technology, Chemnitz, Germany R. Riedel: Department of Factory Planning and Factory Management, Chemnitz University of Technology, Chemnitz, Germany E. Mueller: Department of Factory Planning and Factory Management, Chemnitz University of Technology, Chemnitz, Germany
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Full text (pdf)
Year:
2010
Conference:
Proceedings of the 2nd CIRP IPS2 Conference 2010; 14-15 April; Linköping; Sweden
Issue:
077
Article no.:
067
Pages:
519-525
No. of pages:
7
Publication type:
Abstract and Fulltext
Published:
2012-10-11
ISBN:
978-91-7393-381-0
Series:
Linköping Electronic Conference Proceedings
ISSN (print):
1650-3686
ISSN (online):
1650-3740
Publisher:
Linköping University Electronic Press; Linköpings universitet


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The importance of services and product service systems is constantly rising. Internationalization makes it especially for small companies increasingly difficult to meet the service requirements of their customers. Cooperation by combining various competences of all involved partners into a service-network is an option for a flexible solution for this problem. This paper answers some of the conceptual questions with regard to the configuration and operation of service Competence Cells. The presented approach; based on the Competence-Cell-based networking approach; is to date primarily used in manufacturing settings. The paper investigates the advantages of this approach and how its potential can be used for service networks.

Keywords: Product service systems; service networks; Competence-Cell-based networks

Proceedings of the 2nd CIRP IPS2 Conference 2010; 14-15 April; Linköping; Sweden

Author:
A. Rosteck, W. Mayrhofer, W. Sihn, J. Ackermann, R. Riedel, E. Mueller
Title:
Potential of the Competence-Cell-based approach for services in co-operative networks
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Proceedings of the 2nd CIRP IPS2 Conference 2010; 14-15 April; Linköping; Sweden

Author:
A. Rosteck, W. Mayrhofer, W. Sihn, J. Ackermann, R. Riedel, E. Mueller
Title:
Potential of the Competence-Cell-based approach for services in co-operative networks
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