Article | Proceedings of the 2nd CIRP IPS2 Conference 2010; 14-15 April; Linköping; Sweden | Managing Information Flows for Product-Service Systems Delivery

Title:
Managing Information Flows for Product-Service Systems Delivery
Author:
C. Durugbo: School of Applied Sciences, Cranfield University, Cranfield, United Kingdom A. Tiwari: School of Applied Sciences, Cranfield University, Cranfield, United Kingdom J.R. Alcock: School of Applied Sciences, Cranfield University, Cranfield, United Kingdom
Download:
Full text (pdf)
Year:
2010
Conference:
Proceedings of the 2nd CIRP IPS2 Conference 2010; 14-15 April; Linköping; Sweden
Issue:
077
Article no.:
046
Pages:
365ä-370
No. of pages:
6
Publication type:
Abstract and Fulltext
Published:
2012-10-11
ISBN:
978-91-7393-381-0
Series:
Linköping Electronic Conference Proceedings
ISSN (print):
1650-3686
ISSN (online):
1650-3740
Publisher:
Linköping University Electronic Press; Linköpings universitet


The delivery phase is an integral part of the product-service system (PSS) approach that requires interactions involving the external and internal flow of information. Managing information flows for a company that adopts the PSS approach is therefore important to understanding interactions between manufacturers and customers during the delivery of a PSS.

The purpose of this paper is to use literature to identify the main approaches for managing information flow during PSS delivery. This paper plans to contribute to knowledge by: analysing the main approaches for managing information flow during the delivery phase and; making recommendations for future research.

Keywords: Product-service systems; information flow modelling; communication; organisation; collaboration

Proceedings of the 2nd CIRP IPS2 Conference 2010; 14-15 April; Linköping; Sweden

Author:
C. Durugbo, A. Tiwari, J.R. Alcock
Title:
Managing Information Flows for Product-Service Systems Delivery
References:

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Proceedings of the 2nd CIRP IPS2 Conference 2010; 14-15 April; Linköping; Sweden

Author:
C. Durugbo, A. Tiwari, J.R. Alcock
Title:
Managing Information Flows for Product-Service Systems Delivery
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