Article | Proceedings of the 2nd CIRP IPS2 Conference 2010; 14-15 April; Linköping; Sweden | Towards Consolidation on Product-Service Systems Design

Title:
Towards Consolidation on Product-Service Systems Design
Author:
Patrick Müller: Dept. Of Machine Tools and Factory Management, TU Berlin, Berlin, Germany Tomohiko Sakao: Dept. Of Management and Engineering, Linköping University, Linköping, Sweden
Download:
Full text (pdf)
Year:
2010
Conference:
Proceedings of the 2nd CIRP IPS2 Conference 2010; 14-15 April; Linköping; Sweden
Issue:
077
Article no.:
028
Pages:
219-225
No. of pages:
7
Publication type:
Abstract and Fulltext
Published:
2012-10-11
ISBN:
978-91-7393-381-0
Series:
Linköping Electronic Conference Proceedings
ISSN (print):
1650-3686
ISSN (online):
1650-3740
Publisher:
Linköping University Electronic Press; Linköpings universitet


Export in BibTex, RIS or text

No abstract available

Proceedings of the 2nd CIRP IPS2 Conference 2010; 14-15 April; Linköping; Sweden

Author:
Patrick Müller, Tomohiko Sakao
Title:
Towards Consolidation on Product-Service Systems Design
References:

[1] R. Knackstedt; J. Pöppelbuß; A. Winkelmann; 2008; Integration von Sach- und Dienstleistungen – Ausgewählte Internetquellen zur hybriden Wertschöpfung; Wirtschaftsinformatik; DOI 10.1365/s11576-008-0050-0.


[2] G. Salvendy W. Karwowski; eds. Introduction to Service Engineering. 2009; Wiley. 720.


[3] T. Sakao M. Lindahl; eds. Introduction to Product/Service-System Design. Springer’s global publishing programme in engineering and management. 2009; Springer: London. approx. 300.


[4] Bains; T.S.; Lightfoot; H.W.; Evans; S.; Neely; A.; Greenrough; R.; Peppard; J.; Roy; R.; Shehab; E.; Braganza; A.; Tiwari; A.; Alcock; J.R.; Angus; J.P.; Bastl; M.; Cousens; A.; Irving; P.; Johnson; M.; Kingston; J.; Lockett; H.; Martinez; V.; Michele; P.; Tranfield; D.; Walton; I.M..; Wilson; H.; 2007; Stateof- the-art in product-service systems. In Proceedings of ImechE; Vol 221; Part B: J. Engineering Manufacture:1543-1552.


[5] Mont; O.; 2002; Clarifying the concept of productservice system; Journal of Cleaner Production; 10: 237-245.


[6] Å. Ericson; P. Müller; T. Larsson; R. Stark; 2009; Product-Service Systems – From Customer Needs to Requirements in Early Development Phases; CIRP IPS2 Conference; Cranfield.


[7] P. Müller; N. Kebir; R. Stark; L. Blessing; 2009; PSS Layer Method - Application to Microenergy Systems; In: Introduction to Product/Service-System Design; Sakao and Lindahl; Editors. Springer: London.


[8] T. Tomiyama; 2001; Service Engineering to Intensify Service Contents in Product Life Cycles; Research in Artifacts; Center for Engineering; The University of Tokyo.


[9] D. Matzen; T. Sakao; G. Ö. Sandström; 2007;Design Research on Manufacturing Firms Moving from Products to Services. In 16th International Conference on Engineering Design; Paris.


[10] DIN working group; 2009; Product-Service Systems – Value Creation by Integrating Goods and Services. Public Available Specification 1094; DIN PAS 1094.


[11] T. Alonso-Rasgado; G. Thompson; B. Elfstrom; 2004; The design of functional (total care) products; Journal of Engineering Design; 15: 515-540.


[12] A. Doultsinou; R. Roy; D. Baxter; J. Gao; A. Mann; 2009; Developing a service knowledge reuse framework for engineering design; Journal of Engineering Design; 20: 389 – 411.


[13] S. K. Moon; T. W. Simpson; J. Shu; S. R. T. Kumara; 2009; Service representation for capturing and reusing design knowledge in product and service families using object-oriented concepts and an ontology; Journal of Engineering Design; 20: 413 – 431.


[14] T. Hara; T. Arai; Y. Shimomura; 2009; A CAD system for service innovation: integrated representation of function; service activity; and product behaviour; Journal of Engineering Design; 20: 367-388.


[15] T. Sakao; Y. Shimomura; E. Sundin; M. Comstock; 2009; Modeling Design Objects in CAD System for Service/Product Engineering; Computer-Aided Design; 41: 197-213.


[16] H. Komoto T. Tomiyama; 2009; Systematic generation of PSS concepts using a service CAD tool; In: Introduction to Product/Service-System Design; Sakao and Lindahl; Editors. Springer: London. In print.


[17] T. Sakao; G. Ö. Sandström; D. Matzen; 2009;Framing research for service orientation through PSS approaches; Journal of Manufacturing Technology Management; 20: 754-778.


[18] D. Kindström C. Kowalkowski; 2009; Development of industrial service offerings: a process framework; Journal of Service Management; 20: 156-172.


[19] T. Fischer; H. Gebauer; A. Gustafsson; L. Witell; 2009; Managerial recommendations for service innovations in different product-service systems; In: Introduction to Product/Service-System Design; Sakao and Lindahl; Editors. Springer: London.in print.


[20] A. Tan; T. McAloone; D. Matzen; 2009; Service- Oriented Strategies for Manufacturing Firms; In: Introduction to Product/Service-System Design; Sakao and Lindahl; Editors. Springer: London.in print.


[21] P. Thollander; J. Palm; T. Sakao; 2010; Increasing industrial energy efficiency through energy services – an interdisciplinary approach with engineering- and social science aspects. In The 2nd CIRP International IPS2 Conference. Linköping


[22] S. Sorrell; J. Schleich; S. Scott; E. O’Malley; F. Trace; U. Boede; K. Ostertag; P. Radgen; Barriers to Energy Efficiency in Public and Private Organisations; 2000.


[23] Institute for Global Environmental Strategies (IGES); 2007; Business for Sustainable Society Project Summary Report.


[24] T. Levitt; Production-Line Approach to Service; in Harvard Business Review. 1972.


[25] S. Finger J. R. Dixon; 1989; A review of research in mechanical engineering design. Part I: Descriptive; prescriptive; and computer-based models of design processes Research in Engineering Design; 1: 51- 67.


[26] S. Finger J. R. Dixon; 1989; A review of research in mechanical engineering design. Part II: Representations; analysis; and design for the life cycle Research in Engineering Design; 1: 121-137.


[27] R. Roy D. Baxter; 2009; Special Issue - Product- Service Systems; Journal of Engineering Design; 20: 327 – 431.


[28] R. Roy; E. Shehab; D. Baxter; 2009; Special issue on Product-Service Systems; International Journal ofManufacturing Technology and Management; 20: 545-778.


[29] T. Sakao Y. Shimomura; 2007; Service Engineering: A Novel Engineering Discipline for Producers to Increase Value Combining Service and Product; Journal of Cleaner Production; 15: 590-604.


[30] J. C. Aurich; C. Fuchs; C. Wagenknecht; 2006; Life cycle oriented design of technical Product-Service Systems; Journal of Cleaner Production; 14: 1480- 1494.


[31] M. Dausch C. Hsu; 2006; Engineering service products: the case of mass-customising service agreements for heavy equipment industry; International Journal of Services Technology and Management; 7: 32 – 51


[32] J. Östlin; E. Sundin; M. Björkman; 2008; Importance of closed-loop supply chain relationships for product remanufacturing; International Journal of Production Economics; 115: 336-348.


[33] V. Panshef; E. Dörsam; T. Sakao; H. Birkhofer; 2009; Value-Chain-Oriented Service Management by Means of a ‘Two-Channel Service Model’; International Journal of Services Technology and Management; 11: 4-23.


[34] N. Maussang; P. Zwolinski; D. Brissaud; 2009; Product-service system design methodology: from the PSS architecture design to the products specifications; Journal of Engineering Design; 20: 349-366.


[35] J. C. Aurich; N. Wolf; M. Siener; E. Schweitzer; 2009; Configuration of product-service systems; Journal of Manufacturing Technology Management; 20: 591-605.


[36] T. Alonso-Rasgado G. Thompson; 2006; A rapiddesign process for Total Care Product creation;Journal of Engineering Design; 17: 509 - 531.


[37] N. Morelli; 2003; Product-service systems; a perspective shift for designers: A case study: the design of a telecentre; Design Studies; 24: 73-99.


[38] T. Sakao; H. Birkhofer; V. Panshef; E. Dörsam; 2009; An Effective and Efficient Method to Design Services: Empirical Study for Services by an Investment-machine Manufacturer; International Journal of Internet Manufacturing and Services; 2:


[39] E.-M. Molloy; C. Siemieniuch; M. Sinclair; 2009; Decision-making systems and the product-to-service shift; Journal of Manufacturing Technology Management; 20: 606-625.


[40] K. Kimita; Y. Shimomura; T. Arai; 2009; Evaluation of customer satisfaction for PSS design; Journal of Manufacturing Technology Management; 20: 654- 673.


[41] E. Sundin; M. Lindahl; W. Ijomah; 2009; Product Design for Product/Service Systems - Design Experiences from Three Manufacturing Companies from Sweden; Journal of Manufacturing Technology Management; 20: 723-753.


[42] S. Evans; P. J. Partidário; J. Lambert; 2007; Industrialization as a key element of sustainable product-service solutions; International Journal of Production Research; 45: 4225 - 4246.


[43] A. Tukker; 2004; Eight Types of Product-Service System: Eight Ways to Sustainability? Experiences from Suspronet; Business Strategy and the Environment; 13: 246 – 260.


[44] A. Azarenko; R. Roy; E. Shehab; A. Tiwari; 2009; Technical product-service systems: some implications for the machine tool industry; Journal of Manufacturing Technology Management; 20: 700- 722.


[45] A. Tukker; U. Tischner; 2006; New Business for Old Europe; Greenleaf Publishing; Sheffield.


[46] Ã…. M. Ericson T. C. Larsson; 2009; People; Product and Process Perspectives on Product/Service- System Development; In: Introduction to Product/Service-System Design; Sakao and Lindahl; Editors. Springer: London.in print.


[47] G. Allmendinger R. Lombreglia; Four Strategies for the Age of Smart Services in Harvard Business Review. 2005.


[48] H. J. Bullinger and A. W. Scheer; 2006; Service Engineering; 2nd Edition; Springer Verlag; ISBN: 10 0-3-540-25324-6.


[49] T. C. McAloone; 2007; Competence-Based Approach to Sustainable Innovation Teaching; Experiences within a New Engineering Program; Journal of Mechanical Design; ASME.


[50] T. C. McAloone; M. M. Andreasen; 2004; Design for Utility; sustainability and societal virtues: Developing Product Service Systems. Proceedings of the International Design Conference.


[51] V. A. Zeithaml; 1988; Consumer Perceptions of Price; Quality; and Value: A Means-End Model and Synthesis of Evidence. Journal of Marketing; Vol. 52; 2-22


8 WEB LINKS


[w1] The International PSS Design Research Community; http://www.pssdesignresearch.org/


[w2] IPSE; International Product and Service Engineering; project website; http://www.ipse.se


[w3] Transregio 29; Engineering of Industrial Product- Service Systems; project website; http://www.tr29.de


Last request of all websites on March 12th; 2010.

Proceedings of the 2nd CIRP IPS2 Conference 2010; 14-15 April; Linköping; Sweden

Author:
Patrick Müller, Tomohiko Sakao
Title:
Towards Consolidation on Product-Service Systems Design
Note: the following are taken directly from CrossRef
Citations:
No citations available at the moment