Article | Proceedings of the 2nd CIRP IPS2 Conference 2010; 14-15 April; Linköping; Sweden | Guideline to elicit requirements on industrial product-service systems

Title:
Guideline to elicit requirements on industrial product-service systems
Author:
Patrick Müller: Chair of Industrial Information Technology, TU Berlin, Germany Felix Schulz: Chair of Industrial Information Technology, TU Berlin, Germany Rainer Stark: Chair of Industrial Information Technology, TU Berlin, Germany
Download:
Full text (pdf)
Year:
2010
Conference:
Proceedings of the 2nd CIRP IPS2 Conference 2010; 14-15 April; Linköping; Sweden
Issue:
077
Article no.:
014
Pages:
109-116
No. of pages:
8
Publication type:
Abstract and Fulltext
Published:
2012-10-11
ISBN:
978-91-7393-381-0
Series:
Linköping Electronic Conference Proceedings
ISSN (print):
1650-3686
ISSN (online):
1650-3740
Publisher:
Linköping University Electronic Press; Linköpings universitet


Industrial solutions integrating products and services are common practice in many business-to-business applications and branches. An explicit integrated planning; development; delivery and use of products and services; which is important for so-called industrial product-service systems (IPS2); is hardly implemented. Thus; a need and potential for enhancement of IPS2 design is driving our research. In our contribution we will present a new guideline to elicit and analyze requirements on IPS2 properties and quality. The uideline is based on a comprehensive review of product development; service engineering and IT literature. It contains a new checklist of clustered criteria to retrieve and describe IPS2 requirements systematically and it supports different design views. The guideline is compatible with known approaches as for instance guidelines presented by Pahl et al.; van Husen; Steinbach or CobiT/ITIL. Within the paper we discuss reviewed references and present the guideline and the entire checklist.

Keywords: IPS2 design; IPS2 requirements and quality; guideline; checklist

Proceedings of the 2nd CIRP IPS2 Conference 2010; 14-15 April; Linköping; Sweden

Author:
Patrick Müller, Felix Schulz, Rainer Stark
Title:
Guideline to elicit requirements on industrial product-service systems
References:

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WEB LINKS


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Proceedings of the 2nd CIRP IPS2 Conference 2010; 14-15 April; Linköping; Sweden

Author:
Patrick Müller, Felix Schulz, Rainer Stark
Title:
Guideline to elicit requirements on industrial product-service systems
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