Article | Scandinavian Conference on Health Informatics 2012; October 2-3; Linköping; Sverige | A Cognitive Walkthrough and Focus Group Study of Nursing Personnel to Improve EHRs Used in Nursing Homes

Title:
A Cognitive Walkthrough and Focus Group Study of Nursing Personnel to Improve EHRs Used in Nursing Homes
Author:
Mari Berge: Center for Care Research ‚Äď Western Norway, Bergen University College, Faculty of Health and Social Sciences, Bergen, Norway Mariann Fossum: Center for Caring Research ‚Äď Southern Norway, Faculty of Health and Sports Sciences, University of Agder, Grimstad, Norway Ann Fruhling: School of Interdisciplinary Informatics, College of Information Science and Technology, University of Nebraska, Omaha, USA
Download:
Full text (pdf)
Year:
2012
Conference:
Scandinavian Conference on Health Informatics 2012; October 2-3; Linköping; Sverige
Issue:
070
Article no.:
003
Pages:
13-18
No. of pages:
6
Publication type:
Abstract and Fulltext
Published:
2012-09-28
ISBN:
978-91-7519-758-6
Series:
Linköping Electronic Conference Proceedings
ISSN (print):
1650-3686
ISSN (online):
1650-3740
Publisher:
Linköping University Electronic Press; Linköpings universitet


The use of electronic health records (EHRs) to support health care has dramatically increased in the past several years; however; the efficiency of these systems in supporting nursing personnel’s workflow remains unclear. The purpose of this paper is to examine nurses’ experiences using an EHR system and how nursing personnel evaluate the usability of the EHR system. Three focus group interviews and a cognitive walkthrough with four nurses were performed in the spring of 2010. A major finding was that the nursing personnel were satisfied overall with the implemented EHR system. The most commonly mentioned problems were lack of training and organizational challenges during implementation. Strategies to improve the efficiency of EHRs were reducing the amount of information displayed and the number of opportunities to perform a certain task in the system.

Keywords: Focus groups; medical health records; nursing evaluation research; nursing staff

Scandinavian Conference on Health Informatics 2012; October 2-3; Linköping; Sverige

Author:
Mari Berge, Mariann Fossum, Ann Fruhling
Title:
A Cognitive Walkthrough and Focus Group Study of Nursing Personnel to Improve EHRs Used in Nursing Homes
References:

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Scandinavian Conference on Health Informatics 2012; October 2-3; Linköping; Sverige

Author:
Mari Berge, Mariann Fossum, Ann Fruhling
Title:
A Cognitive Walkthrough and Focus Group Study of Nursing Personnel to Improve EHRs Used in Nursing Homes
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