Article | Conference Proceedings; ServDes.2010; Exchanging Knowledge; Linköping; Sweden; 1-3 December 2010 | Plan; Design; Explore and Reflect - Customer relevance in bank services through action research

Title:
Plan; Design; Explore and Reflect - Customer relevance in bank services through action research
Author:
Erik Widmark: Transformator Design Group, Stocholm, Sweden
Download:
Full text (pdf)
Year:
2010
Conference:
Conference Proceedings; ServDes.2010; Exchanging Knowledge; Linköping; Sweden; 1-3 December 2010
Issue:
060
Article no.:
020
Pages:
149-150
No. of pages:
2
Publication type:
Abstract and Fulltext
Published:
2012-09-20
ISBN:
978-91-7519-770-8
Series:
Linköping Electronic Conference Proceedings
ISSN (print):
1650-3686
ISSN (online):
1650-3740
Publisher:
Linköping University Electronic Press; Linköpings universitet


No abstract available

Conference Proceedings; ServDes.2010; Exchanging Knowledge; Linköping; Sweden; 1-3 December 2010

Author:
Erik Widmark
Title:
Plan; Design; Explore and Reflect - Customer relevance in bank services through action research
References:
Schneider; J; Stickdorn; M. (2010). This is Service Design Thinking. Amsterdam: Bis Publishers

Conference Proceedings; ServDes.2010; Exchanging Knowledge; Linköping; Sweden; 1-3 December 2010

Author:
Erik Widmark
Title:
Plan; Design; Explore and Reflect - Customer relevance in bank services through action research
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