Article | Conference Proceedings; ServDes.2010; Exchanging Knowledge; Linköping; Sweden; 1-3 December 2010 | Case: Innovating implementation and design of services within the public sector

Title:
Case: Innovating implementation and design of services within the public sector
Author:
Stuart G Bailey: Dept. of Product Design, Glasgow School of Art, Scotland
Download:
Full text (pdf)
Year:
2010
Conference:
Conference Proceedings; ServDes.2010; Exchanging Knowledge; Linköping; Sweden; 1-3 December 2010
Issue:
060
Article no.:
015
Pages:
137-138
No. of pages:
2
Publication type:
Abstract and Fulltext
Published:
2012-09-20
ISBN:
978-91-7519-770-8
Series:
Linköping Electronic Conference Proceedings
ISSN (print):
1650-3686
ISSN (online):
1650-3740
Publisher:
Linköping University Electronic Press; Linköpings universitet


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No abstract available

Conference Proceedings; ServDes.2010; Exchanging Knowledge; Linköping; Sweden; 1-3 December 2010

Author:
Stuart G Bailey
Title:
Case: Innovating implementation and design of services within the public sector
References:

Campbell; E. (2010) What is Embedded Design; RSA Projects; 10 May 2010; The RSA; London. http://www.thersa.org/projects/design


Halvorsen; T. et al. (2005) On the differences between public and private sector innovation; Publin Report No. D9; Oslo. http://www.step.no/publin/reports/d9differences.pdf


IDeA Knowledge (2005); Innovation in Public Services - Literature Review; available from http://www.idea.gov.uk/idk/aio/1118552 (Retrieved 25 June 2010)


Marsh; N. (2009; Sept 14). From Designing Services to Design in Services. Retrieved 25 June 2010; http://www.choosenick.com/?action=view&url=from-designing-services-to-design-in-services


Mulgan; D. & Albury; D. (2003) Innovation in the Public Sector; ver 1.9; October 2003; Strategy Unit; Admiralty Arch; The Mall; London SW1A 2WH; available at http://michaellittle.org/documents/Mulgan%20on%20Innovation.pdf


Taylor; R & Tofts; C (2009). Innovating Public Sector Services. The Application of Services Science. Retrieved 25 June 2010; http://www.concinnitas.co.uk/documents/SSTR002.pdf


Vesterdal; I. (2009). Service Design in the Public Sector. Proceedings from the Service Design 09 conference; AHO. Oslo; Norway. http://www.aho.no/en/

Conference Proceedings; ServDes.2010; Exchanging Knowledge; Linköping; Sweden; 1-3 December 2010

Author:
Stuart G Bailey
Title:
Case: Innovating implementation and design of services within the public sector
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