Article | 11th QMOD Conference. Quality Management and Organizational Development Attaining Sustainability From Organizational Excellence to SustainAble Excellence; 20-22 August; 2008 in Helsingborg; Sweden | An Empirical Study of the Impact of Management Standards on the Innovation Processes

Title:
An Empirical Study of the Impact of Management Standards on the Innovation Processes
Author:
Sandra Milena Castilla: Department of Business Management & Product Design, University of Girona, Spain Martí Casadesús: Department of Business Management & Product Design, University of Girona, Spain Stanislav Karapetrovic: Department of Mechanical Engineer, University of Alberta, Edmonton, Canada Iñaki Heras: Department of Mechanical Engineer, University of Alberta, Edmonton, Canada Irene Martín: Department of Mechanical Engineer, University of Alberta, Edmonton, Canada
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Year:
2008
Conference:
11th QMOD Conference. Quality Management and Organizational Development Attaining Sustainability From Organizational Excellence to SustainAble Excellence; 20-22 August; 2008 in Helsingborg; Sweden
Issue:
033
Article no.:
076
No. of pages:
9
Publication type:
Abstract and Fulltext
Published:
2008-12-09
Series:
Linköping Electronic Conference Proceedings
ISSN (print):
1650-3686
ISSN (online):
1650-3740
Publisher:
Linköping University Electronic Press; Linköpings universitet


Purpose: The aim of this research is to respond; from an empirical point of view; to the next question: ‚ÄúDoes management systems based on standards hinder innovation processes?‚ÄĚ.

Methodology: In order to achieve this objective; an empirical work with the participation of 249 companies; in the framework of a research project called ‚ÄúIntegrated Management Systems (IMS) in the Spanish companies‚ÄĚ (SEJ2006-00682/ECON financed by the Ministry of Science and Technology within the aid program for R+D project) carried out from January to April 2006; is presented in this paper.

Findings: Principal findings of the survey of 249 Spanish organizations registered to both the ISO 9001 and ISO 14001 standards which was illustrated here are: Managers and people involved in standardized management systems gave less importance to the statement that standards hinder innovation processes; although not with a statistically-significant difference compared to the other types of managers who responded to the survey. The importance given to the sentence ‚ÄúMSSs hinder innovation‚ÄĚ decreased as more MSSs were considered for implementation in the future.

Originality/value: The majority of the work on innovation and quality management systems available in the current literature is based on the framework of Total Quality Management. In difference; the empirical analysis illustrated in this paper is focused on the various characteristics of standardized management systems; for example their current and future application and integration.

Keywords: Standardization; ISO 9001; Innovation; Management systems

11th QMOD Conference. Quality Management and Organizational Development Attaining Sustainability From Organizational Excellence to SustainAble Excellence; 20-22 August; 2008 in Helsingborg; Sweden

Author:
Sandra Milena Castilla, Martí Casadesús, Stanislav Karapetrovic, Iñaki Heras, Irene Martín
Title:
An Empirical Study of the Impact of Management Standards on the Innovation Processes
References:

Bossink; B.A.G. (2002); "The strategic function of quality in the management of innovation"; Total Quality Management & Business Excellence; vol. 13; no. 2; pp. 195-205.


Castillo; S.M. (2007); Innovation and management standards: the relationship; Master thesis; Departament d’organització; gestió empresarial i disseny de producte; Universitat de Girona; Spain.


Feng; J.; Prajogo; D.I.; Tan; K.C. & Sohal; A.S. (2006); "The impact of TQM practices on performance: A comparative study between Australian and Singaporean organizations"; European Journal of Innovation Management; vol. 9; no. 3; pp. 269-278.


Heras; I. (Coord.) (2006): ISO 9000; ISO 14001 y otros estándares de gestión: pasado; presente y futuro; Editorial Civitas; Madrid.


Heras; I.; Casades√ļs; M.; Karapetrovic; S. & Mart√≠n; I. (2007); "M√°s all√° de los sistemas de gesti√≥n de empresas basados en est√°ndares. Un estudio emp√≠rico"; XVII ACEDE National Conference; Spain.


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Karapetrovic; S.; Casades√ļs; M. & Heras; I. (2006); Dynamics and integration of standardized management systems; Documenta Universitaria; Girona; Spain.


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Sila; I.; and Ebrahimpour; M. (2002). "An investigation of the total quality management survey based research published between 1989 and 2000". International Journal of Quality & Reliability Management; vol. 19; pp. 902-970.


Singh; P.J. & Smith; A.J.R. (2004); "Relationship between TQM and innovation: an empirical study"; Journal of Manufacturing Technology Management; vol. 15; no. 5; pp. 394-401.

11th QMOD Conference. Quality Management and Organizational Development Attaining Sustainability From Organizational Excellence to SustainAble Excellence; 20-22 August; 2008 in Helsingborg; Sweden

Author:
Sandra Milena Castilla, Martí Casadesús, Stanislav Karapetrovic, Iñaki Heras, Irene Martín
Title:
An Empirical Study of the Impact of Management Standards on the Innovation Processes
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