Methodology: In order to achieve this objective; an empirical work with the participation of 249 companies; in the framework of a research project called ‚ÄúIntegrated Management Systems (IMS) in the Spanish companies‚ÄĚ (SEJ2006-00682/ECON financed by the Ministry of Science and Technology within the aid program for R+D project) carried out from January to April 2006; is presented in this paper.
Findings: Principal findings of the survey of 249 Spanish organizations registered to both the ISO 9001 and ISO 14001 standards which was illustrated here are: Managers and people involved in standardized management systems gave less importance to the statement that standards hinder innovation processes; although not with a statistically-significant difference compared to the other types of managers who responded to the survey. The importance given to the sentence ‚ÄúMSSs hinder innovation‚ÄĚ decreased as more MSSs were considered for implementation in the future.
Originality/value: The majority of the work on innovation and quality management systems available in the current literature is based on the framework of Total Quality Management. In difference; the empirical analysis illustrated in this paper is focused on the various characteristics of standardized management systems; for example their current and future application and integration.
Keywords: Standardization; ISO 9001; Innovation; Management systems
11th QMOD Conference. Quality Management and Organizational Development Attaining Sustainability From Organizational Excellence to SustainAble Excellence; 20-22 August; 2008 in Helsingborg; Sweden
Bossink; B.A.G. (2002); "The strategic function of quality in the management of innovation"; Total Quality Management & Business Excellence; vol. 13; no. 2; pp. 195-205.
Castillo; S.M. (2007); Innovation and management standards: the relationship; Master thesis; Departament d‚Äôorganitzaci√≥; gesti√≥ empresarial i disseny de producte; Universitat de Girona; Spain.
Feng; J.; Prajogo; D.I.; Tan; K.C. & Sohal; A.S. (2006); "The impact of TQM practices on performance: A comparative study between Australian and Singaporean organizations"; European Journal of Innovation Management; vol. 9; no. 3; pp. 269-278.
Heras; I. (Coord.) (2006): ISO 9000; ISO 14001 y otros est√°ndares de gesti√≥n: pasado; presente y futuro; Editorial Civitas; Madrid.
Heras; I.; Casades√ļs; M.; Karapetrovic; S. & Mart√≠n; I. (2007); "M√°s all√° de los sistemas de gesti√≥n de empresas basados en est√°ndares. Un estudio emp√≠rico"; XVII ACEDE National Conference; Spain.
Hoang; D.T.; Igel; B. & Laosirihongthong; T. (2006); "The impact of total quality management on innovation: Findings from a developing country"; International Journal of Quality & Reliability Management; vol. 23; no. 9; pp. 1092-1117.
Karapetrovic; S.; Casades√ļs; M. & Heras; I. (2006); Dynamics and integration of standardized management systems; Documenta Universitaria; Girona; Spain.
Kondo; Y. (2000); "Innovation versus standardization"; The TQM Magazine; vol. 12; no. 1; pp. 6-10.
Mart√≠nez-Costa; M.; & Mart√≠nez-Lorente A.R. (2008); ‚ÄúDoes quality management foster or hinder innovation? An empirical study of Spanish companies‚ÄĚ. Total Quality Management & Business Excellence; vol. 19; No. 3; pp. 209-221
McAdam; R.; Armstrong; G. & Kelly; B. (1998); "Investigation of the relationship between total quality and innovation: a research study involving small organizations"; European Journal of Innovation Management; vol. 1; no. 3; pp. 139-147.
Naveh; E. & Marcus; A.A. (2004); "When does the ISO 9000 quality assurance standard lead to performance improvement? Assimilation and going beyond"; Engineering Management; vol. 51; no. 3; pp. 352-363.
Prajogo; D.I. & Sohal; A.S. (2003); "The relationship between TQM practices; quality performance; and innovation performance: An empirical examination"; International Journal of Quality & Reliability Management; vol. 20; no. 8; pp. 901-918.
Prajogo; D.I. & Sohal; A.S. (2004a); "The multidimensionality of TQM practices in determining quality and innovation performance ‚ÄĒ an empirical examination"; Technovation; vol. 24; no. 6; pp. 443-453.
Prajogo; D.I. & Sohal; A.S. (2004b); "Transitioning from total quality management to total innovation management: An Australian case"; International Journal of Quality & Reliability Management; vol. 21; no. 8; pp. 861-875.
Sila; I.; and Ebrahimpour; M. (2002). "An investigation of the total quality management survey based research published between 1989 and 2000". International Journal of Quality & Reliability Management; vol. 19; pp. 902-970.
Singh; P.J. & Smith; A.J.R. (2004); "Relationship between TQM and innovation: an empirical study"; Journal of Manufacturing Technology Management; vol. 15; no. 5; pp. 394-401.