Purpose: This paper offers an approach how to join different demands and requirements of different stakeholders by just one management system. The approach is accentuated by two different examples.
Methodology: This concept is based on the hypothesis that an enterprise needs one all-embracing; holistic management concept. We developed a new methodology. It offers the opportunity to realize and verify an effective solution of the described problems and shows a possible application.
Research Limitation: The theoretical approach of the generic management concept is based on a module structure. These modules have to be defined and described. A lot of research work has already been done; but there are still fields of research to continue. It has to be mentioned that this approach needs more research work to develop a practicable and easy to handle tool.
Originality/Value of paper: The theoretical approach of the Wuppertal Generic Management Concept leads to a dynamic and sustainable management concept. It presents a real-time operating system. It is a holistic and ubiquitous concept.
Keywords: Systems engineering; sustainable; generic concept; holistic
11th QMOD Conference. Quality Management and Organizational Development Attaining Sustainability From Organizational Excellence to SustainAble Excellence; 20-22 August; 2008 in Helsingborg; Sweden
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