Article | 11th QMOD Conference. Quality Management and Organizational Development Attaining Sustainability From Organizational Excellence to SustainAble Excellence; 20-22 August; 2008 in Helsingborg; Sweden | Management Systems: Integration Degrees. Empirical Study

Title:
Management Systems: Integration Degrees. Empirical Study
Author:
Merce Bernardo: Universtitat de Barcelona, Barcelona, Spain Marti Casadesus: Universitat de Girona, Girona, Spain Stanislav Karapetrovic: University of Alberta, Edmonton, Canada Iñaki Heras: Universidad del PaĂ­s Vasco, San Sebastián, Spain
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Year:
2008
Conference:
11th QMOD Conference. Quality Management and Organizational Development Attaining Sustainability From Organizational Excellence to SustainAble Excellence; 20-22 August; 2008 in Helsingborg; Sweden
Issue:
033
Article no.:
071
Pages:
843-859
No. of pages:
17
Publication type:
Abstract and Fulltext
Published:
2008-12-09
Series:
Linköping Electronic Conference Proceedings
ISSN (print):
1650-3686
ISSN (online):
1650-3740
Publisher:
Linköping University Electronic Press; Linköpings universitet


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Purpose: The aim of this research is to study the degrees of integration of different Management systems (MS) within organizations.

Methodology: A questionnaire was mailed to 362 Spanish organizations asking about the level of integration of resources; documentation and procedures. All companies of the sample have; at least; ISO 9001:2000 and ISO 14001:2004 implemented. Multivariate statistical analysis was used to test the hypothesis: first reduction of data and then a cluster analysis in order to classify the organizations of the sample into few groups representing the levels of integration.

Findings: Companies are classified into three groups; each of them integrating at different levels: harmonization; cooperation and amalgamation. In harmonization (8 organizations) the level of integration is partial and cooperation (41 companies) is the next step; that is; more than partial integration but not full integration yet. Finally; the last group of companies (310 organizations) has full integration of their management systems. A great number of companies integrate their MS but there is a lack in understanding the concept of integration.

Research limitation: The sample is made up by Spanish companies. The regions participating in the study have an intensive level of certification; but the results cannot be applied to the rest of Europe before knowing other countries behavior in practice.

Practical implications: This study contributes in knowing what levels of integration companies can have. It can be useful in the creation of an internationally recognized guideline for integration.

Originality: This study is one of the first empirical researches about integration degrees.

Keywords: Integrated Management System (IMS); ISO 9001:2000; ISO 14001:2004; Management System (MS)

11th QMOD Conference. Quality Management and Organizational Development Attaining Sustainability From Organizational Excellence to SustainAble Excellence; 20-22 August; 2008 in Helsingborg; Sweden

Author:
Merce Bernardo, Marti Casadesus, Stanislav Karapetrovic, Iñaki Heras
Title:
Management Systems: Integration Degrees. Empirical Study
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11th QMOD Conference. Quality Management and Organizational Development Attaining Sustainability From Organizational Excellence to SustainAble Excellence; 20-22 August; 2008 in Helsingborg; Sweden

Author:
Merce Bernardo, Marti Casadesus, Stanislav Karapetrovic, Iñaki Heras
Title:
Management Systems: Integration Degrees. Empirical Study
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