Article | 11th QMOD Conference. Quality Management and Organizational Development Attaining Sustainability From Organizational Excellence to SustainAble Excellence; 20-22 August; 2008 in Helsingborg; Sweden | Structuring Methods in the Run-up of QFD for Intralogistic Facilities: What Seems to be Useful for Stakeholders?

Title:
Structuring Methods in the Run-up of QFD for Intralogistic Facilities: What Seems to be Useful for Stakeholders?
Author:
H. A. Crostack: Dortmund University of Technology, Germany Nadine Schlueter: Dortmund University of Technology, Germany Tobias Gödde: Dortmund University of Technology, Germany
Download:
Full text (pdf)
Year:
2008
Conference:
11th QMOD Conference. Quality Management and Organizational Development Attaining Sustainability From Organizational Excellence to SustainAble Excellence; 20-22 August; 2008 in Helsingborg; Sweden
Issue:
033
Article no.:
069
Pages:
811-829
No. of pages:
19
Publication type:
Abstract
Published:
2008-12-09
Series:
Linköping Electronic Conference Proceedings
ISSN (print):
1650-3686
ISSN (online):
1650-3740
Publisher:
Linköping University Electronic Press; Linköpings universitet


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The purpose of this paper is to present results concerning the applicability of structuring methods. What kind of structure enables a productive transfer into QFD? And going one step further: which stakeholder of an intralogistic facility will find this structuring most helpful? Accuracy in the run-up offers satisfactory results in QFD. And accuracy is often achieved by clarity. Handling intralogistic requirements means dealing with hundreds of data records. Only structuring can achieve a clear overview.

However; a structure can only be useful if the user finds it easy to handle. Therefore; it is also important to consider the different points of view of users. These users are; as a general rule; stakeholders in the facility - stakeholders that have to weight requirements in the run-up or have to deal with requirements as a part of the planning team.

In conclusion; the paper will point out how to structure requirements in order to give all stakeholders an all-embracing overview of the large amount of requirements.

Furthermore working with a large amount of requirements should become more effective and accurate. As a result clustering and weighting of requirement should become easier.

Keywords: Stakeholder; demand; structure; House of Quality; Quality Function Deployment; Stakeholder Analysis

11th QMOD Conference. Quality Management and Organizational Development Attaining Sustainability From Organizational Excellence to SustainAble Excellence; 20-22 August; 2008 in Helsingborg; Sweden

Author:
H. A. Crostack, Nadine Schlueter, Tobias Gödde
Title:
Structuring Methods in the Run-up of QFD for Intralogistic Facilities: What Seems to be Useful for Stakeholders?
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11th QMOD Conference. Quality Management and Organizational Development Attaining Sustainability From Organizational Excellence to SustainAble Excellence; 20-22 August; 2008 in Helsingborg; Sweden

Author:
H. A. Crostack, Nadine Schlueter, Tobias Gödde
Title:
Structuring Methods in the Run-up of QFD for Intralogistic Facilities: What Seems to be Useful for Stakeholders?
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