Methodology/Approach: The methodology used in these study was based on the comparative analysis of literature review; referenced in national and international books; journals; monographs and thesis; related with all the concepts associated with sustainable excellence models; quality and organizatinal sustainability.
Conclusion/Findings: According to the analysis of the presented material and based on the observed tendencies in large Brazilian and international organizations; it is true that the evolution of the organizational management systems to the called third generation of quality is going to be a natural movement. Therefore; related to sustainable organizational management is suggested a gradual review of the actual organizational performance assessment; recommending; not only considerer the economic-financial criterions in the assessment ; but also include social and environmental criterions in this assessment.
Keywords: Corporate Sustainability; Quality; Sustainable Development; Excellence Models
11th QMOD Conference. Quality Management and Organizational Development Attaining Sustainability From Organizational Excellence to SustainAble Excellence; 20-22 August; 2008 in Helsingborg; Sweden
Beechner; A. & Koch; J. E. 1997; ’Integrating ISO 9001 and ISO 14001’; Quality Progress;; vol. 30; no. 2; pp. 33-36.
Castka; P.; Bamber; C. J. ; Bamber; D. J. & Sharp; J. M. 2004; ’Integrating corporate social responsibility (CSR) into ISO management systems ‚Äď in search of a feasible CSR management system framework’; The TQM Magazine; vol. 16; no. 3; pp. 216-224.
Edgeman ; R. L. 2000; ’Best business excellence: an expanded view’; Measuring Business Excellence; vol. 4; no. 4; pp. 15-17.
Foley; K.; Barton; R.; Hulber; J. & Servasker; J. 1997; Quality ; productivity and competitiveness; Standards Australia; Strathfield.
Garvare; R. & Issakson ; R. 2001; ’Sustainable Development: extending the scope of business excellence models’; Measuring Business Excellence; vol. 5; no. 3; p. 11.
Hensler ; D. & Edgeman ; R. L. 2002; ’Modeling BEST business excellence :The beginning’; Measuring Business Excellence; vol. 6; no. 2; pp. 49-54.
Hoyle ; D. 1994; ISO 9000 Quality Systems Handbook; Budford technical publishing; Bodeham.
ISO Technical Advisory Group 12. ; ISO 9000/ISO 14000 Compatibility; [Online].
Jonker ; J. 2002; ’Quality Beyond the Enterprise’; Measuring Business Excellence; vol. 6; no. 3; pp. 31-35.
Jonker ; J. & Foster ; D. 2003; ’Third Generation Quality Management The role of stakeholders in integrating business into society’; Managerial Auditing Journal; vol. 18; no. 4; pp. 323-328.
Karapetrovic ; S. 2002; ’Strategies for the integration of management systems standards’; The TQM Magazine; vol. 14; no. 1; pp. 61-67.
Karapetrovic ; S. 2003; ’Musings on integrated management systems’; Measuring Business Excellence; vol. 7; no. 1; pp. 4-13.
Karapetrovic ; S. & Jonker ; J. 2004; ’Systems thinking for the integration of management systems’; Business Process Management Journal; vol. 10; no. 6; pp. 608-615.
Karapetrovic ; S. & Willborn; W. 1998a; ’Connecting internal management systems in service organizations’; Managing Service Quality; vol. 8; no. 4; pp. 256-271.
Karapetrovic ; S. & Willborn; W. 1998b; ’Integration of quality and environmental management systems’; The TQM Magazine; vol. 10; no. 3; p. 204.
Karapetrovic ; S. & Willborn; W. 1998c; ’The system‚Äôs view for clarification of quality vocabulary’; International Journal of Quality & Reliability Management; vol. 15; no. 1; pp. 99-120.
Keeble; J.; Topiol ; S. & Berkeley ; i. 2003; ’Using indicators to measure sustainability performance at a corporate and project level’; Journal of Business Ethics; vol. 44; no. 2/3; pp. 149-158.
Lau; H.; Pun; K. & Chin; K. 1999; ’A self-assessed quality management system based on integration of MBNQA/ISO 9000/ISO 14000’; International Journal of Quality & Reliability Management; vol. 16; no. 6; pp. 606-629.
MacGregor Associates. 1996; Study on Management System Standard; British Standards Institution.
March; J. L. 1999; ’Applying Quality concepts to Community Issues’; Quality Progress; vol. 32; no. 3; pp. 49-56.
McAdam; R. & Leonard; D. 2003; ’Corporate social responsibility in a total quality management contex: opportunities for sustainable growth’; Corporate Governance; vol. 3; no. 4; pp. 36-45.
Mcdonald; I.; Mohamed; Z. & Mohd.; I. 2002; ’Sustaining and transferring excellence’; Measuring Business Excellence; vol. 6; no. 3; pp. 20-30.
Neely; A. & Adams ; C. 2000; ’Perspectives on Performance: The Performance Prism’; in Handbook of Performance Measurement; Gee Publishing; London.
Neely; A. & Adams ; C. 2000a; ’Perspectives on Performance: The Performance Prism.’; Measuring Bussiness Excelence; vol. 4; no. 3; pp. 19-23.
Neely; A. & Adams ; C. 2000b; ’The Performance Prism to boost M&A success’; Measuring Business Excellence; vol. 4; no. 3; pp. 19-23.
Renfrew; D. & Muir; G. 1998; ’QUENSHing the thirst for integration.’; Quality World; vol. 24; pp. 10-13.
Searcy; C.; McCartney; D. & Karapetrovic; S. 2006; ’Sustainable Development Indicators for the Transmission System of an Electric Utility’; Corporate Social Responsibility and Environmental Management; vol. 14; no. 3; pp. 135-151.
Van der Wiele; A.; Dale; B. & Williams; A. 1997; ’ISO 9000 series registration to total quality management: the transformation journey’; International Journal of Quality Science; vol. 2; no. 4; pp. 236-252.
Van Marrewijk ; M. & Zwetsloot; G. 2004; ’From Quality to Sustainability’; Journal of Business Ethics; vol. 55; pp. 79-82.
Waddock ; S. & Bodwell ; C. 2002; ’From TQM to TRM : Total Responsibility Management Approaches’; Journal of Corporate Citizenship; vol. 7; pp. 113-126.
Wilkinson; G. & Dale ; B. 1999a; ’Integrated management systems: an examination of the concept and theory’; The TQM Magazine; vol. 11; no. 2; pp. 95-104.
Wilkinson; G. & Dale ; B. 1999b; ’Models of Management System Standarts : A review of the integration issues’; International Journal of Management Review; vol. 1; no. 3; pp. 279-298.
Wilkinson; G. & Dale ; B. 2001; ’Integrated management systems: A model based on a total quality approach’; Managing Service Quality;; vol. 11; no. 5; pp. 318-330.
Wood ; D. 1991; ’Corporate Social Performance Revisited’; The Academy of Management Review;; vol. 16; no. 4; pp. 691-718.
Zairi ; M. & Peters ; o. 2002; ’The impact of social responsibility on business performance’; Managerial Auditing Journal; vol. 17; no. 4; pp. 174-178.