Article | 11th QMOD Conference. Quality Management and Organizational Development Attaining Sustainability From Organizational Excellence to SustainAble Excellence; 20-22 August; 2008 in Helsingborg; Sweden | The New Method of Process Quality Evaluation

Title:
The New Method of Process Quality Evaluation
Author:
Adam Hamrol: Poznan University of Technology, Poland Agnieszka Kujawinska: Poznan University of Technology, Poland Maria Pilacinska: Poznan University of Technology, Poland Michal Rogalewicz: Poznan University of Technology, Poland
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Full text (pdf)
Year:
2008
Conference:
11th QMOD Conference. Quality Management and Organizational Development Attaining Sustainability From Organizational Excellence to SustainAble Excellence; 20-22 August; 2008 in Helsingborg; Sweden
Issue:
033
Article no.:
036
Pages:
421-430
No. of pages:
10
Publication type:
Abstract and Fulltext
Published:
2008-12-09
Series:
Linköping Electronic Conference Proceedings
ISSN (print):
1650-3686
ISSN (online):
1650-3740
Publisher:
Linköping University Electronic Press; Linköpings universitet


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Purpose: The purpose of the research is to develop a model or a method which allows to evaluate a manufacturing process quality on the basis of its many characteristics; i.e. process state measures; occurrences accompanying the process and diagnostic signals.

Methodology/approach: The paper shows the results of a conceptual research concerning the problem of process quality evaluation. The description of the problem; using the terminology of decision sciences; allowed to analyse the multicriteria decision making (MCDM) methods and to choice the apprioprate one.

Findings: It is possible to define the problem of process quality evaluation as the multicriteria decision problem and to apply one of the MCDM methods to its solution. There was indicated that the approach based on decision rules; using rough set theory; is the most applicable tool for the process quality evaluation made in a changeable; dynamic manufacturing environment; also for the sake of the ease of use and results interpretation.

Practical implications: The final aim of the research is to give a process operator a tool to evaluate the process quality online.

Originality/value: The originality of the concept consists in defining the problem of process quality evaluation as a multicriteria decision problem and in pointing out the approach based on decision rules using a rough set theory as the appropriate method of its solution.

Keywords: Process quality evaluation; multicriteria decision making

11th QMOD Conference. Quality Management and Organizational Development Attaining Sustainability From Organizational Excellence to SustainAble Excellence; 20-22 August; 2008 in Helsingborg; Sweden

Author:
Adam Hamrol, Agnieszka Kujawinska, Maria Pilacinska, Michal Rogalewicz
Title:
The New Method of Process Quality Evaluation
References:

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11th QMOD Conference. Quality Management and Organizational Development Attaining Sustainability From Organizational Excellence to SustainAble Excellence; 20-22 August; 2008 in Helsingborg; Sweden

Author:
Adam Hamrol, Agnieszka Kujawinska, Maria Pilacinska, Michal Rogalewicz
Title:
The New Method of Process Quality Evaluation
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