Design/Methodology/Approach: This research is based on a majority of research and conceptual papers; public documents and our own experience.
Findings: The first part of the paper presents the core concepts of the EFQM Excellence Model and its suitability for measuring the levels of business excellence is being demonstrated. The second part is dedicated to the exploration and presentation of alternative ways for attaining the highest possible levels of excellence; while; in the third part a comprehensive comparison among them is being conducted. Finally; in the fourth part; the basic findings are summarized.
Originality/Value: An inclusive review of the major ways under which significant levels of excellence and sustainable success can be achieved.
Keywords: Business Excellence; European Foundation for Quality Management; diagnostic self-assessment; organizational structure
11th QMOD Conference. Quality Management and Organizational Development Attaining Sustainability From Organizational Excellence to SustainAble Excellence; 20-22 August; 2008 in Helsingborg; Sweden
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