Article | 11th QMOD Conference. Quality Management and Organizational Development Attaining Sustainability From Organizational Excellence to SustainAble Excellence; 20-22 August; 2008 in Helsingborg; Sweden | Criteria Requirements of the European Business Excellence Model: A Suggested Approach

Title:
Criteria Requirements of the European Business Excellence Model: A Suggested Approach
Author:
George A. Bohoris: Department of Business Administration Evanthia P. Vorria: Department of Business Administration
Download:
Full text (pdf)
Year:
2008
Conference:
11th QMOD Conference. Quality Management and Organizational Development Attaining Sustainability From Organizational Excellence to SustainAble Excellence; 20-22 August; 2008 in Helsingborg; Sweden
Issue:
033
Article no.:
032
No. of pages:
10
Publication type:
Abstract
Published:
2008-12-09
Series:
Linköping Electronic Conference Proceedings
ISSN (print):
1650-3686
ISSN (online):
1650-3740
Publisher:
Linköping University Electronic Press; Linköpings universitet


Purpose: The European Business Excellence Model is nowadays a familiar framework; used for a spectrum of purposes; with the most frequent aim from its full deployment being the attainment of organizational success. The Model’s requirements however involve abstruse management concepts and thus; there is; frequently; a significant variety within the suggested approaches to face the criteria requirements. Although; such integrated business excellence models should not necessarily be of a very prescriptive nature; allowing for deployment latitude among sectors and types of businesses; a more homogeneous basis of suggested approaches to the requirements maybe a welcome basis by both academics and business people.

Design/methodology/approach: Integration of the known references; stemming from both literature and best practices made available; to form a well defined basic framework of suggested approaches to the Model requirements.

Findings: The findings associated with sub-criterion 1a of the EBEM (“leaders developing the mission; vision and culture”) are being reported in this paper.

Research limitations – Most of the relevant information describing current; applicable business practices is not publicly available; and has to be deduced mainly from responses to questionnaires.

Originality/value: Specific frameworks of suggested approaches for the well known Model requirements have not; as yet; been made available in the literature.

11th QMOD Conference. Quality Management and Organizational Development Attaining Sustainability From Organizational Excellence to SustainAble Excellence; 20-22 August; 2008 in Helsingborg; Sweden

Author:
George A. Bohoris, Evanthia P. Vorria
Title:
Criteria Requirements of the European Business Excellence Model: A Suggested Approach
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11th QMOD Conference. Quality Management and Organizational Development Attaining Sustainability From Organizational Excellence to SustainAble Excellence; 20-22 August; 2008 in Helsingborg; Sweden

Author:
George A. Bohoris, Evanthia P. Vorria
Title:
Criteria Requirements of the European Business Excellence Model: A Suggested Approach
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