Design/methodology/approach: Integration of the known references; stemming from both literature and best practices made available; to form a well defined basic framework of suggested approaches to the Model requirements.
Findings: The findings associated with sub-criterion 1a of the EBEM (â€śleaders developing the mission; vision and cultureâ€ť) are being reported in this paper.
Research limitations â€“ Most of the relevant information describing current; applicable business practices is not publicly available; and has to be deduced mainly from responses to questionnaires.
Originality/value: Specific frameworks of suggested approaches for the well known Model requirements have not; as yet; been made available in the literature.
11th QMOD Conference. Quality Management and Organizational Development Attaining Sustainability From Organizational Excellence to SustainAble Excellence; 20-22 August; 2008 in Helsingborg; Sweden
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