Article | 11th QMOD Conference. Quality Management and Organizational Development Attaining Sustainability From Organizational Excellence to SustainAble Excellence; 20-22 August; 2008 in Helsingborg; Sweden | Work in progress Values-based Service Innovations: A Study in the Truck industry

Title:
Work in progress Values-based Service Innovations: A Study in the Truck industry
Author:
Bo Enquist: Service Research Center, Karlstad University, Karlstad, Sweden Bo Edvardsson: Service Research Center, Karlstad University, Karlstad, Sweden Lars-Uno Roos: Volvo 3P, Göteborg, Sweden Ulrik Orstadeus: Volvo 3P, Göteborg, Sweden
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Full text (pdf)
Year:
2008
Conference:
11th QMOD Conference. Quality Management and Organizational Development Attaining Sustainability From Organizational Excellence to SustainAble Excellence; 20-22 August; 2008 in Helsingborg; Sweden
Issue:
033
Article no.:
019
No. of pages:
7
Publication type:
Abstract
Published:
2008-12-09
Series:
Linköping Electronic Conference Proceedings
ISSN (print):
1650-3686
ISSN (online):
1650-3740
Publisher:
Linköping University Electronic Press; Linköpings universitet


No abstract available

Keywords: Values-based service; corporate values; CSR; SD; service innovation; value-in-use

11th QMOD Conference. Quality Management and Organizational Development Attaining Sustainability From Organizational Excellence to SustainAble Excellence; 20-22 August; 2008 in Helsingborg; Sweden

Author:
Bo Enquist, Bo Edvardsson, Lars-Uno Roos, Ulrik Orstadeus
Title:
Work in progress Values-based Service Innovations: A Study in the Truck industry
References:

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11th QMOD Conference. Quality Management and Organizational Development Attaining Sustainability From Organizational Excellence to SustainAble Excellence; 20-22 August; 2008 in Helsingborg; Sweden

Author:
Bo Enquist, Bo Edvardsson, Lars-Uno Roos, Ulrik Orstadeus
Title:
Work in progress Values-based Service Innovations: A Study in the Truck industry
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