Article | 10th QMOD Conference. Quality Management and Organiqatinal Development. Our Dreams of Excellence; 18-20 June; 2007 in Helsingborg; Sweden | Development of a Database Management System Design Involving Quality Costs

Title:
Development of a Database Management System Design Involving Quality Costs
Author:
Ínci Şentarh: çankaya University, Department of Management, Turkey Adnan Erdursun: çankaya University, Department of Management, Turkey Deha Çaman: çankaya University, Department of Management, Turkey
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Year:
2007
Conference:
10th QMOD Conference. Quality Management and Organiqatinal Development. Our Dreams of Excellence; 18-20 June; 2007 in Helsingborg; Sweden
Issue:
026
Article no.:
098
No. of pages:
7
Publication type:
Abstract and Fulltext
Published:
2008-02-15
Series:
Linköping Electronic Conference Proceedings
ISSN (print):
1650-3686
ISSN (online):
1650-3740
Publisher:
Linköping University Electronic Press; Linköpings universitet


All organizations in different sectors of the industries should implement quality management practices to improve their performances. In order to prove that a quality management program is cost effective; it is necessary to identify and measure the quality costs in the system (Love;2000; Aoieong; 2002). However; very few companies are interested in quality cost computations to quantify the benefits of TQM; due to the great number and complexity of phases and / or activities involved in the operations. In this study; it is notified that if a general approach in tracking and measuring quality costs in different fields of study is developed; companies will be encouraged to trace their quality management performances; decrease their costs of operations and increase overall profits. Hence; in this paper; a DBMS design has been proposed which makes it possible to track deviations from ideal quality successfully and the cost of deviations per unit object in a quality management system.

Keywords: Quality cost; database management system

10th QMOD Conference. Quality Management and Organiqatinal Development. Our Dreams of Excellence; 18-20 June; 2007 in Helsingborg; Sweden

Author:
Ínci Şentarh, Adnan Erdursun, Deha Çaman
Title:
Development of a Database Management System Design Involving Quality Costs
References:

Aoieong; R.T.; Tang; S.L.; and Ahmed; S.M.; (2002) “A process approach in measuring quality costs of construction projects: model development”; Construction Management and Economics; 20; pp 179-192.


Love; P.E.D. and Li; H.; (2000) “Quantifiying the causes and costs of rework in construction”; Construction Management and Economics; 18; pp 479-490.


Crosby; P.B. (1979); Quality is Free; NY.; Mc Graw Hill.

10th QMOD Conference. Quality Management and Organiqatinal Development. Our Dreams of Excellence; 18-20 June; 2007 in Helsingborg; Sweden

Author:
Ínci Şentarh, Adnan Erdursun, Deha Çaman
Title:
Development of a Database Management System Design Involving Quality Costs
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