Article | 10th QMOD Conference. Quality Management and Organiqatinal Development. Our Dreams of Excellence; 18-20 June; 2007 in Helsingborg; Sweden | The Quality of Life Model as Attribute of the Sustainability Concept

Title:
The Quality of Life Model as Attribute of the Sustainability Concept
Author:
Alain Lepage: University of Technology of Compiègne, France
Download:
Full text (pdf)
Year:
2007
Conference:
10th QMOD Conference. Quality Management and Organiqatinal Development. Our Dreams of Excellence; 18-20 June; 2007 in Helsingborg; Sweden
Issue:
026
Article no.:
081
No. of pages:
8
Publication type:
Abstract and Fulltext
Published:
2008-02-15
Series:
Linköping Electronic Conference Proceedings
ISSN (print):
1650-3686
ISSN (online):
1650-3740
Publisher:
Linköping University Electronic Press; Linköpings universitet


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The Quality of Life (QoL) is a very popular topic; frequently used in the daily discussions of customers and citizens about their personal needs; expectations and requirements; but very difficult to understand; lacking sense which should come from its quality definition and lacking available measurement which should come from a factual quality control process. So our paper begins with a theoretical approach about the QoL theme and a survey designing the map of common parts; discriminations and links between QoL; well-being; health; safety; pleasure; and sustainability. As we have been working on quality services; quality products; change management; organisational development and polls; for many years in companies and state offices (the “voice of the customer” method (Griffin; Hauser; Shiba; Lepage)); our laboratory stocks a large data base about QoLs perception; which can be used in this research. A second survey; also used in this research to validate our assumptions; comes from customer’s needs and expectations for a pill-maker which offers to our laboratory to study new products and services.

Keywords: Quality of Life; Well being; happiness; QoL measurement; sustainability; political system

10th QMOD Conference. Quality Management and Organiqatinal Development. Our Dreams of Excellence; 18-20 June; 2007 in Helsingborg; Sweden

Author:
Alain Lepage
Title:
The Quality of Life Model as Attribute of the Sustainability Concept
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10th QMOD Conference. Quality Management and Organiqatinal Development. Our Dreams of Excellence; 18-20 June; 2007 in Helsingborg; Sweden

Author:
Alain Lepage
Title:
The Quality of Life Model as Attribute of the Sustainability Concept
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