Article | 10th QMOD Conference. Quality Management and Organiqatinal Development. Our Dreams of Excellence; 18-20 June; 2007 in Helsingborg; Sweden | Quality excellence by simulation - An approach in the field of Failure Management

Title:
Quality excellence by simulation - An approach in the field of Failure Management
Author:
H.-A. Crostack: Dortmunder Initiative zur rechnerintegrierten Fertigung (RIF) e.V., Joseph-von-Fraunhofer Str. 20, Dortmund, Germany Robert Refflinghaus: Dortmunder Initiative zur rechnerintegrierten Fertigung (RIF) e.V., Joseph-von-Fraunhofer Str. 20, Dortmund, Germany Nadine Schlüter: Dortmunder Initiative zur rechnerintegrierten Fertigung (RIF) e.V., Joseph-von-Fraunhofer Str. 20, Dortmund, Germany
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Year:
2007
Conference:
10th QMOD Conference. Quality Management and Organiqatinal Development. Our Dreams of Excellence; 18-20 June; 2007 in Helsingborg; Sweden
Issue:
026
Article no.:
003
No. of pages:
10
Publication type:
Full text not available
Published:
2008-02-15
Series:
Linköping Electronic Conference Proceedings
ISSN (print):
1650-3686
ISSN (online):
1650-3740
Publisher:
Linköping University Electronic Press; Linköpings universitet


Picking and packaging is the last step between the company and their customers. Therefore failures in picking cause not only costs and delays by returns of delivered goods; but also loss of image. In order to decrease picking-failures and their costs; quality inspections have to be integrated in the routing of picking and packing. This leads to complex interactions between individual picking and inspections processes. Therefore; quality; costs and cycle time are difficult to estimate. The problem can be solved by using simulation; which has become a powerful tool (Crostack; 2004).

But before a useful simulation can be created; picking-processes have to be defined and analysed. In order to detect weaknesses in these processes and afterwards optimize them; the defined picking-processes have to be combined with a suitable inspection strategy. In the following paper these steps are presented and transferred into a simulation.

Keywords: Quality Excellence; simulation; picking; inspection

10th QMOD Conference. Quality Management and Organiqatinal Development. Our Dreams of Excellence; 18-20 June; 2007 in Helsingborg; Sweden

Author:
H.-A. Crostack, Robert Refflinghaus, Nadine Schlüter
Title:
Quality excellence by simulation - An approach in the field of Failure Management
References:
No references available

10th QMOD Conference. Quality Management and Organiqatinal Development. Our Dreams of Excellence; 18-20 June; 2007 in Helsingborg; Sweden

Author:
H.-A. Crostack, Robert Refflinghaus, Nadine Schlüter
Title:
Quality excellence by simulation - An approach in the field of Failure Management
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